Flight Centre Australia - Flight Centre Forest Hill Reviews 13

TrustScore 4.5 out of 5

4.4

Shop 111A Forest Hill Chase S/C, 270 Canterbury Road, 3131 FOREST HILL, VIC, AU


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Rated 5 out of 5 stars

Travel Agent Brett at Forest Hill Vic. Brett was amazing. Professional, courteous, efficient. He was outstanding in organising some very difficult and logistical flights for me, as well a... See more

Company replied

Rated 4 out of 5 stars

The travel consultant we spoke with was very helpful and knowledgeable for the destination we were going to. We felt well advised and looked after. Unfortunately the phone system let them down when w... See more

Company replied

Rated 5 out of 5 stars

Great service , professional and prompt . Andrew Holmes from Forrest-hill Flight Centre provided excellent service for me on the day . I hope he continues to do so together with other staff members... See more

Company replied

Rated 5 out of 5 stars

We had previously booked a trip through Brett to Spain and Portugal and had no hesitation booking this trip through him as fantastic service consistently provided.

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Forest Hill

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 111A Forest Hill Chase S/C, 270 Canterbury Road, 3131, FOREST HILL, VIC, Australia

  • (03) 9877 7766

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

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1-star

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Rated 5 out of 5 stars

We had previously booked a trip through…

We had previously booked a trip through Brett to Spain and Portugal and had no hesitation booking this trip through him as fantastic service consistently provided.

12 March 2026
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Reply from Flight Centre Australia - Flight Centre Forest Hill

Hi there, thank you for taking the time to share your fantastic review for the team😊

Rated 5 out of 5 stars

Always an easy no hassle experience

It's always a pleasure working with Stefan. Even though we live in Brisbane, Stefan is only a phone call or email away and bookings done quickly and professionally.

14 February 2026
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Reply from Flight Centre Australia - Flight Centre Forest Hill

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 4 out of 5 stars

Very friendly and helpful service

The travel consultant we spoke with was very helpful and knowledgeable for the destination we were going to. We felt well advised and looked after.
Unfortunately the phone system let them down when we tried to advise of changes to out quote.

23 January 2026
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Reply from Flight Centre Australia - Flight Centre Forest Hill

Hi Suzanne, thanks for your great review about the team. Rest assured we are working on improving our phone systems.

Rated 5 out of 5 stars

Great , friendly service

Great service , professional and prompt . Andrew Holmes from Forrest-hill Flight Centre provided excellent service for me on the day . I hope he continues to do so together with other staff members there .
That I will continue to come back to use their services where I found the Glen flight centre was lacking and slow in their customer service response even when there was no customer inside the office !!

6 January 2026
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Reply from Flight Centre Australia - Flight Centre Forest Hill

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 5 out of 5 stars

Positive experience

Professional, friendly helpful, knowledgeable staff.

24 December 2025
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Reply from Flight Centre Australia - Flight Centre Forest Hill

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

In our dealings with Diana Chan at Flight Centre

In our dealings with Diana Chan, we found her to be Very Professional in the knowledge of her business, communication skills including at all times a prompt response to our calls and emails.
Diana demonstrated a very high level of patience while dealing with us and to the various suggestions/changes we made, this was NO trouble to her whatsoever.
We found her to be honest, valued her suggestions, polite and friendly at all times.
As a result we have NO hesitation in recommending Diana to all prospective travelers, she will take away all that stress and apprehension you may have.

30 September 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Forest Hill

Thank you for this awesome review, ANTHONY MENDES! We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Forest Hill Chase Flight Centre

Forest Hill Chase Flight Centre, is where you go to get the very best, friendly and up to date service. Brett will do anything to get you in the door or on the phone and bend backwards to look after you. He has extensive knowledge, loves to go and check out all the places we want to visit and pass that information onto us, the customer.

25 September 2025
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Reply from Flight Centre Australia - Flight Centre Forest Hill

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us Kay Creek! 😍

Rated 5 out of 5 stars

Brydie at Flight Centre Forest Hill…

Brydie at Flight Centre Forest Hill Chase was absolutely amazing. Brydie went above and beyond to make sure we got the flights we needed for our trip to Colombia. Even to the point where she helped us outside of her normal working hours to lock in the flights we needed. Brydie I can't thank you enough and I hope you get a massive bonus!! From K & J xo

7 September 2025
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Reply from Flight Centre Australia - Flight Centre Forest Hill

Thanks so much for this amazing review Kris! We love to see how the team has gone above & beyond to share their expertise and personalise your trip for you.

Rated 5 out of 5 stars

Travel Agent Brett at Forest Hill Vic.

Travel Agent Brett at Forest Hill Vic.

Brett was amazing.
Professional, courteous, efficient.
He was outstanding in organising some very difficult and logistical flights for me, as well as making sure we had all the support we needed whilst travelling from New Zealand to Australia with my sister who has Alzheimer's disease.
Nothing was too much trouble for him.
Everything went very smoothly and QANTAS were also amazing. No stress at all.
I will be back when I get to travel again for our own personal holidays.

Thanks again.
Kind regards
Mary-Anne

11 August 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Forest Hill

Thanks for the glowing review, Mary! We’re delighted to hear how Brett provided you with an outstanding booking experience and has taken such great care of your trip 😊

Rated 5 out of 5 stars

The team at Forest Hill Flight centre…

The team at Forest Hill Flight centre always has time for us. First class customer services and fun place to begin your travel needs.
Thanks to Diana Chan for her excellent help and professionalism in all our travel planning.

13 June 2025
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Reply from Flight Centre Australia - Flight Centre Forest Hill

Thanks so much for this amazing review Alvin! We love to see how Diana and the team has gone above & beyond to share their expertise and personalise your trip for you.

Rated 5 out of 5 stars

We have dealt with Flight Centre Forest Hill

We have dealt with Flight Centre Forest Hill before and would certainly recommend them to anyone wishing to travel. The staff, particularly Brett Atkinson is very professional and knowledgeable and ensures you are fully informed about all aspects of your journey and should you have any queries he provides relevant advice regarding your queries. You won’t be disappointed should you decide to travel.

2 April 2025
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Reply from Flight Centre Australia - Flight Centre Forest Hill

Hi Valerie, thank you so much for your fantastic review for Brett and the team! We absolutely love to hear how they were professional and knowledgeable throughout your booking 🙂

Rated 5 out of 5 stars

Bike trip overseas

Stefan was fantastic to deal with and helped sort our bike riding trip to Europe and others tours both Scotland/Ireland and Greece with ease. Highly recommend dealing with such a very knowledgeable person.

4 March 2025
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Reply from Flight Centre Australia - Flight Centre Forest Hill

We’re so pleased to see this fanastic review for Stefan and hearing his expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing, Kathryn!

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