My consultant Stacey was amazing from the time I booked my River Cruise last year. Booked flights, then the conflict in Iran happened, booked another flight for just in case. Conflict supposed to ha... See more
Company replied
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My consultant Stacey was amazing from the time I booked my River Cruise last year. Booked flights, then the conflict in Iran happened, booked another flight for just in case. Conflict supposed to ha... See more
Company replied
The service from George was excellent. He listened to our requirements and worked with us for the best outcome. His manner was friendly and professional.
Company replied
Christine was wonderfull. She looks after me every time I go on holidays. Asks what I would like, gives advice and completes all my bookings perfectly.
Company replied
Luke Cleaves is an outstanding travel agent. Can’t recommend him enough.
Company replied
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Collins Street 278, 3000, Melbourne, Victoria, Australia
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My consultant Stacey was amazing from the time I booked my River Cruise last year. Booked flights, then the conflict in Iran happened, booked another flight for just in case. Conflict supposed to have ended, cancelled 2nd flight, 3 days later Conflict started again, rebooked cancelled flight, cancelled original flight, made changes to transport pick up from airport to accn and return. All these changes and 100 questions from me was NOT an issue or a problem for Stacey. She above and beyond to make sure my trip went smoothly.
All bookings were done via email only, payment was so easy and flawless. Would not use any other consultant or travel agent. Flight Centre, efficient, friendly, professional and no stress to you the client. 110% recommend FC

Reply from Flight Centre Australia - FCBT Melbourne City

Reply from Flight Centre Australia - FCBT Melbourne City
The service from George was excellent. He listened to our requirements and worked with us for the best outcome. His manner was friendly and professional.

Reply from Flight Centre Australia - FCBT Melbourne City
Christine was wonderfull. She looks after me every time I go on holidays. Asks what I would like, gives advice and completes all my bookings perfectly.

Reply from Flight Centre Australia - FCBT Melbourne City
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