FlexiTog Reviews 718

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and effectiveness, especially in cold environments. The delivery service is frequently highlighted as fast, efficient, and reliable, with many appreciating the quick arrival of their orders. People also found the website easy to use for ordering and commend the professional and helpful customer service. However, some people were dissatisfied with certain aspects of their orders, experiencing issues such as incorrect sizes, delayed deliveries, or products that did not meet expectations for specific working conditions. A few customers also mentioned problems with product defects, like a faulty zipper, or found some items to be clunky and heavy.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the clothing for being... See more

Quality

Users describe positive interactions with quality, often praising the exceptional warmth, durability, and... See more

Delivery service

Consumers generally find the delivery service to be positive. Many reviewers praise the quick and efficient... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gloves is fine, a little more padding within would go a long way, cause when you use it for a period of 8hrs, in a chill area, by the 5th hr, you will start feeling frost bite, it becomes so bad t... See more

Company replied

Rated 5 out of 5 stars

My first purchase and was pleasantly pleased how well all clothing fitted. Needed some advice on safety boots sizing and suitability and this was promptly answered by the sales assistant. All in all g... See more

Company replied

Rated 5 out of 5 stars

This is a top class company. They are efficient and responsive and nothing is too much effort for their customers. We have only ever had excellent customer service from them.

Company replied

Rated 5 out of 5 stars

Fast efficient professional service, the quality of the goods are fantastic. They were packaged well. Time will tell if they keep me warm when working in the freezer.

Company replied


Company details

  1. Protective Clothing Supplier
  2. Winterwear Store

Written by the company

Passionate about keeping people warm & comfortable


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

718 reviews

5-star
4-star
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1-star

Replied to 52% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Super quality and service

The order was quickly dispatched, arrived promptly, was great quality and does the job well. Thank you.

2 January 2025
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Reply from FlexiTog

That's great to hear, Thank you Linda!!

Rated 5 out of 5 stars

Fantastic inner glove liners

Fantastic inner glove liners. We do a lot of gardening work and they just add a layer of warmth to gardening gloves at a very reasonable price. Plus we got a free bag of Mini- Goldbears Fruitgums. Thank you!

22 January 2025
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Reply from FlexiTog

Thank you Martin, very glad to hear your happy with your order. We appreciate your review!

Rated 4 out of 5 stars

great products and fast delivery

great products and fast delivery. we did have one set of incorrect boots delivered but correct item was resent quickly and incorrect boots returned..

10 January 2025
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Reply from FlexiTog

Thank you Ian for your feedback and sorry again about the incorrect boots. We appreciate your review!

Rated 2 out of 5 stars

We ordered on 27-12 and en got it…

We ordered on 27-12 and en got it delivered this week.
That is long time then my people get iy cold.

17 January 2025
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Reply from FlexiTog

Sorry for the delay on your delivery. This is mainly due to the integration of Tessuto, which will only get better going forward. We appreciate your patience and support during this time

Rated 5 out of 5 stars

Professional and efficient.

The company responded to my queries efficiently.
The manager was most helpful.
The items were delivered within a matter of two days.
Excellent!
Keep up the good work!

17 January 2025
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Reply from FlexiTog

Thank you Tetiana for taking the time to leave us a great review! We really appreciate it :)

Rated 5 out of 5 stars

Very Satisfied

Found item easy to locate, purchase and first class delivery. Quality of items excellent and at a good price.

13 January 2025
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Reply from FlexiTog

Thank you Ken, we really appreciate you taking the time to leave us a great review! Glad you are happy with your purchase.

Rated 5 out of 5 stars

First week with new Gloves.

Very speedy service with good communication.

The quality of the gloves is excellent, however, they are very difficult to put on and the soft flexible ends will I think very soon tear using them to pull the gloves on. There is no other way to do it.

With one glove on I find it almost impossible to fit the second.

When they are on they are a perfect fit.

Sadly, my finger ends are still very cold when wearing them.

6 January 2025
Rated 5 out of 5 stars

Excelent comuncation

Excelent comuncation, fast delivery and great to work with

3 January 2025
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Reply from FlexiTog

Thank you Steve! We are glad to hear you are happy with our service.

Rated 5 out of 5 stars

Very quick service and top quality…

Very quick service and top quality products! The gloves do what they promise. The size designations are tighter than usual in Germany, but that is acceptable. Thank you

2 January 2025
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Reply from FlexiTog

Thank you very much for the great feedback - we are glad to hear you are happy with your gloves!

Rated 5 out of 5 stars

Gloves look well made ,purchased for…

Gloves look well made ,purchased for relative who works in cold store warehouse. Is well pleased with gloves. They were delivered very quickly even though order was placed during Christmas. Well done FlexiTog

30 December 2024
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Reply from FlexiTog

Thank you for your positive feedback Stephen - we really appreciate it!

Rated 5 out of 5 stars

Fantastic in one word

Fantastic in one word . First time I've ordered on line .ordered on the 27th of December when they was closed and got my parcel by the 1st which real shocked me . Will definitely be ordering again from flexitog 😀😀😀😀😀

27 December 2024
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Reply from FlexiTog

That's great to hear - thank you Robert! We appreciate your positive feedback.

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