FlexiSpot Reviews 6,176

Patrick provided me great Customer Service. He was very helpful and professional and was very easy to deal with over the phone.

Delivery was fast! My products, the E 5 standing desk and Sheer Chair were easy to assemble. The desk instructions looked a little daunting at first, but after the first step or two, it clicks and it's easy. I had an issue with the headrest in the chair, and called the company. Got right through to a live person, and have a replacement ordered - in the same day! I can see why this business is highly recommended, and would recommend myself.

The Flexispot support team provided impeccable customer service when I needed to exchange my brand new desktop after realizing it just wasn't the right fit. This is the 2nd standing desk I have purchased from them, and with this kind of support, it won't be the last. Great product, great team.

My Flexispot desk was great, but the moving company damaged the motor when they were transporting it. I reached out to Flexispot to see if I could order a replacement part. They replaced the entire mechanism at no cost, and it was at my door within 3 days of filing the ticket. Absolutely incredible customer service, way better than I could have hoped. I will definitely purchase from them in the future.

Fantastic customer service. I ordered a desk in 2022 and the mechanical parts are failing - thankfully it is still under warranty! Swapping out the part was an easy process.

Their customer service is really good. Better than most that I've worked with

This company has an amazing customer service. We ordered a Japanese joinery bed, realky nice quality product, solid wood that unfortunately was damaged throughout the shipment and after contacting customer service, they sent a replacement really fast. I can only say good things about this whole process, they were really nice and understanding people, so I am very happy with my new bed.

Romica has been fantastic at getting a replacement desktop after it was damaged in transit. 100% reputable company that takes ACTION and cares. Thank you Flexispot.

Delivery was fast. Customer service was responsive and accomodating in my request for a new desktop and allowed me to keep the big one.

I would highly recommend.

Item feels high quality

Called regarding missing parts, I spoke with Patrick who was very helpful! Great customer service!

very good custom service and delivery really fast

I am impressed with FlexiSpot’s customer service.
I had an issue with my chair’s armrest, and I sent them an email, even though I honestly didn’t expect they would be able to help me with it. They replied very quickly, and on the same day they confirmed they would send me a replacement for the broken piece. Four days later, I received an entirely new chair. I’m impressed! I have never experienced customer service this great.

I had been searching for a comfortable office chair that gave me great support, looked good, and most importantly, supported my frame. I was suggested Flexispot, I began researching the models and ended up buying the C7 Pro, mesh chair.
Now it arrived with a defect in the seat, I signaled this to Flexispot and within 48 hours my replacement part arrived. I was able to assemble the chair and I have been loving it ever since. Amazing quality, incredible customer service, very fast at responding. I highly recommend them.

Fantastic customer support after I had an incident with my desk. Fast response and amazing help to make sure my desk was able to get back together and working again quickly. I was in need a new leg to fix the motor housing that I broke in a move and they helped me get a new part asap.

Shoutout to the customer service team! Fedex dropped off my packages in our apartment lobby and both (the desktop and the frame) got stolen unfortunately. I notified FlexiSpot through the online chat and the agents immediately assisted me with filing a claim with Fedex and processing the replacements for me. Less than a week later I have now received both of the replacement packages. Extremely easy and fast experience despite of the stress of losing high valued packages which is usually quite a hassle if you deal with the couriers directly. Thank you customer service team!!

Excellent customer service, communication, and shipping was within 2 or 3 days of ordering.

I had an issue with a bed frame I had received, and their customer service was fast, efficient, and went above and beyond to ensure my experience was nothing short of 10 out of 10. Truly a delightful expereince.

Quick Resolution

The interaction with your FlexiSpot representative was a pleasant experience. Your representative was understanding and responses were quick, to the point and thorough.

I had made a mistake and ordered the wrong version of my chair, on top of that it came with a defective headrest. Alejandro did a fantastic job at not only resolving my issue, but going above and beyond with the resolution!

I reached out to the support team because my E5 stopped working. After showing them the issue wasn't something I could fix, they offered to replace it for me!