Excellent customer service from Charlene. When I bought the E7 pro desk, I also bought a cable management tray, not knowing that it was already included with the desk. I got a complete refund right aw... See more
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Outstanding customer service. Original desk order thru amazon, but desktop arrived in a damaged box broken into two pieces. Called flexispot directly and got a human right away. New desktop shipped as... See more
Patrick was excellent in customer support! I was disappointed with a defective desk riser but he calmly and professionally walked me through an attempted reset sequence that ultimately didn't work.... See more
I ordered a rug at a great price for my living room, but after I received it I realized it just didn't work in my space. I contacted customer support and they immediately arranged for a full refund. T... See more
Company details
Information provided by various external sources
The design of every sit stand desks, height adjustable desktop, exercise bike and ergonomic monitor mount we manufacture drives the wellness at work.
Contact info
Las Positas Rd 6475, 94551, Livermore, United States
- flexispot.com
Replied to 1% of negative reviews
Typically replies within 2 weeks
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Quick response
My mother received the chair as a gift for Christmas. By February the stitching had come undone. Despite having to use emails as point if contact. After answering a few emails, a new chair was sent out. Thanks for the quick response and standing by your product.
Great customer service and a high…
Great customer service and a high quality product!
Customer service is amazing
Customer service is amazing. Desk quality is really great.
Great Desk and Excellent Customer Service
Super happy with my FlexiSpot desk. The customer service team was incredibly friendly and helpful throughout the process. I would definitely recommend FlexiSpot to anyone looking for an affordable, high-quality standing desk.
Responsive customer service
sent me new table size for free.
i ordered the wrong size table. they just sent me a new one for free, no hassles totally awesome. best thing was i didnt have the lug the old one to the post office and return it, they just said keep it. Geneva from customer service was great. 10/10 experience.
Customer Service
I reached out via chat to Flexispot customer service with several questions regarding their bed frames and nightstands. Kheay Ann was very helpful and was able to provide me with a coupon code as well. If you have questions, I highly recommend contacting their customer service. Very responsive and helpful!
Patrick was helpful
Patrick was helpful, polite and knowedgable. he was able to help me with my situation completely. it was a pleasure to wprk with him.
Terry Helm
Good support
I called support and was directed to a support person within 10 min. While the call connection was not ideal Patrick was able to help me resolve the issue with my new desk.
Thank you Patrick!
Pro Plus Standing Desk E7
Absolutely fantastic standing desk, I am very happy with it. FlexiSpot has incredible customer service as well. My desktop developed a minor defect after two years, FlexiSpot was quick and responsive to send me a replacement desktop.
Fleximount ceiling racking is a game changer for garage organization!
We are extremely happy with our FlexiMount ceiling racking. After accidentally throwing out the hardware, I contacted the manufacturer and customer service was quick, friendly, and incredibly helpful in getting the issue resolved. This is our second FlexiMount system, and both have made a huge difference in organizing our garage and freeing up floor space. The quality and customer service truly set this company apart.
The shipment arrived with a missing…
The shipment arrived with a missing component, so I sent an email to customer service. All correspondence with representatives that followed was always prompt, professional, and informative as to how/when the issue would be resolved. My compliments to all for helping with my concerns.
Good customer service!
Sent a replacement top no questions asked when mine came with a little damage. Highly recommend this company!
Superb products and customer service
Superb products! My wife and I both work from home. I got her an E7 pro last Christmas and she loves it! I was so impressed with the solid construction paired with the smooth finesse of the function that I had to treat myself with my own office upgrade. When the top arrived there were three gouges in the box, two of which presented dime sized gouges in the surface of the desktop. I requested an exchange. Romica in Flexispot customer service responded almost immediately. We exchanged a few emails. And just like that a replacement top is on the way. I am very pleased with Flexispot, not just because they offer a well designed product, but because of their excellent customer service as well. I will continue using their products as my business grows. Thank you!
I needed to exchange a desk I bought…
I needed to exchange a desk I bought from them on Amazon (for a better one on their website), and even thought shipping such large items is not always simple, they made the whole process very simple! This is my second FlexiSpot desk, and I'll continue to recommend them to everyone looking for a quality standing desk. And great customer service as a bonus!
Quick customer service
Quick customer service. Resolved my issue promptly.
Love all Three Items I Have from FlexiSpot
I have three products from this company (two sit-stand desks and one office chair), and the quality is amazing. I've had no issues whatsoever, except for a recent concern with the table-top on one of my desks. When I reached out to FlexiSpot, they immediately sent me a table-top replacement. (This is for a desk I purchased three years ago, by the way.) This is just a great company all around.
THE PERSON THAT ASSISTED ME IN MY RETURN
THE PERSON THAT ASSISTED ME IN MY RETURN OF THE CHAIR THAT GOT WET WAS VERY HELPFUL AND VERY PROFFESIONAL IN EVERY WAY AND RESPECTFUL.THANKS SO MUCH TO IAN FOR HIS HELP I LOVE THE COMPANY BUT NOT SO MUCH THE SHIPPER THANK YOU
I had an issue with a standing desk and…
I had an issue with a standing desk and contacted the company via email. The response was incredibly fast and they were quick to resolve my issue. I would HIGHLY recommend Flexispot!!!
Well...
Well, I am writing this review after having a conversation with customer service. I recently purchased a oversized recliner chair that should be able to handle my 5'11" 290# frame. 3 days of ownership and the seat back frame broke on one side. Not a great start. I called CS and they are sending out a new chair to replace the broken one. I may have to "modify" the new chair with metal supports along the seat back wooden frame. Pay $500 and I need to make it better. Still when not broken, it's a comfortable chair, with nice massage and heat. Material is comfortable.
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