Flaxandmallow Reviews 10

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Craft Store

Written by the company

Flax & Mallow sells unique handmade Liberty Print gifts including our best sellers, the padded clothes hangers and ladies handkerchiefs (hankies). We have a ‘Made to Order’ service where you can choose your Liberty fabric and product to create a truly customised handmade Liberty print item for someone special or to keep for yourself. We also take custom orders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A pleasure to deal with!

A lovely, friendly, helpful company, and excellent service, first-class products, professionally made and packaged very securely. They are a pleasure to deal with!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Coat hangers

I have so many of these beautifully made coat hangers….each one a delight to use. Highly recommend Flax and Mallow.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant product and service

I have now had 12 sets of fabulous coat hangers from Flax and Mallow over the last few months - I just keep ordering them! They are beautifully and perfectly made from glorious fabrics and packaged to make stunning presents. The service from the team is personalised and wonderful, keeping you informed about your order and full of a delightfully human touch. Would absolutely recommend the products and the experience.

13 December 2024
Unprompted review
Flaxandmallow logo

Reply from Flaxandmallow

Thank you so much for your lovely review. We are so happy that you love your hangers!

Rated 5 out of 5 stars

Superb Company

I have ordered numerous padded hangers from Flax and Mallow now: for myself and as presents. I love the prints, the hangers are well made, they come beautifully packed and the communication with the makers is always friendly and helpful. A really superb company.

28 November 2024
Unprompted review
Flaxandmallow logo

Reply from Flaxandmallow

Thank you Orian for your wonderful review and your custom. We love making the hangers and we hope to see you in our shop again soon!

Rated 5 out of 5 stars

Beautifully made in the UK

Beautifully made clothes hangers in pretty Liberty material - gorgeous 😍. I support small businesses making handmade items in the UK.

2 December 2024
Unprompted review
Flaxandmallow logo

Reply from Flaxandmallow

It's so important to support small businesses! Thank you for your custom Vivienne, we really enjoyed making your order :)

Rated 5 out of 5 stars

Beautiful hangers!

The most gorgeous hangers that last! Fabulous attention to detail, would highly recommend

2 August 2024
Unprompted review
Flaxandmallow logo

Reply from Flaxandmallow

Thank you Rakhee for your lovely review, we hope you come back for more:)

Rated 5 out of 5 stars

Family run business

Family run business, everything is handmade to a high standard, customer service was amazing, highly recommended.

8 October 2024
Unprompted review
Flaxandmallow logo

Reply from Flaxandmallow

Thank you for your kind words Michelle! We are proud of both the exceptional service we provide and the high quality handmade products.

Rated 5 out of 5 stars

excellent quality sent with a smile

Sally made some beautiful hangers with matching pocket squares for my wedding, to hang our dresses on and double up as wedding favours. Brilliant quality, wonderful craftsmanship all lovingly packaged. Thank you 🩵

7 February 2024
Unprompted review
Flaxandmallow logo

Reply from Flaxandmallow

We are so glad you loved your Liberty print handmade products and we hope you had a lovely wedding.

Rated 5 out of 5 stars

Welcome to Hanger Heaven

"'Have nothing in your house that you do not know to be useful, or believe to be beautiful" William Morris never gets it wrong and most certainly my new Flax & Mallow hangers check off both boxes. If you are reading this on the F&M shop site, Welcome oh ye of great taste. You know you're a grown-up when beautiful Liberty of London clothes hangers makes you buzz with happiness! My closet was simply a mess. Not even kidding. Stuff everywhere, including the floor. When I saw the LoL hangers, I knew I had to have them but did not deserve them. The mess and chaos of my closet was not only a wee bit paralyzing but also embarrassing. Who am I? A 16yr old fashionista influencer wannabe?? No. I am a grown-a** woman who is supposed to have her "stuff" together. Yeah, about that .... But I had to have them. Thus began a brutal closet culling. Garments needed to be worthy of a hanger, or else they had to go. Seriously, do I really need 17 blue dresses? Whatever happiness the garment brought me, if the hanger made me happier - buh-bye dress. The pile on the bed ( many still with tags) along with 15+pairs of shoes was so dispiriting considering not only the volume, but the cost. When the hangers arrived, they were so beautifully packaged it was as if Sally was a cherished friend sending me a special occasion gift. The hangers were/are simply gorgeous - I was/am over the moon. Funny thing about clothes hangers - when in use - they are never seen. So why bother? For me, the clothes that made the cut sat on the hangers with softer shoulders ( no hanger points to steam/iron out) and each garment had its own space, it is simply easier to see my clothes. Everything hangs evenly from the top making organizing by hem length, sleeve length a no-brainer. If you are on the fence about this and need a wee push - let this be your push. Supporting lovely people who make beautiful, useful things is never a waste of time or money. You won't be disappointed. I promise.

16 October 2024
Unprompted review
Flaxandmallow logo

Reply from Flaxandmallow

Wow! What an amazing review, thank you so much! We are so happy you love our products and we hope to see you in our shop again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look