Good professional service with my order, as it was delivered at the expected date at the expected time. Furthermore, the aforementioned products arrived in pristine condition with everything include... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great delivery. Didn't have to wait long at all. The flavour is nice. the vape pen is good quality, sturdy and nice to hold and produces a nice vape.
Fast and free delivery not happy about the taxes part though
Company details
Written by the company
Flawless CBD is a leading provider of top-quality CBD products. Our extensive selection includes CBD Vape Oil, CBD Oil, CBD Gummies, CBD Capsules, CBD Balm, and CBD vape pens. After meticulous research and analysis of lab reports, we have partnered with world-class CBD brands to offer the purest CBD products. We take pride in bringing transparency to the CBD market and raising awareness of the potential benefits of CBD. Browse through our extensive line of CBD products. For any questions or assistance, our knowledgeable team is always ready to help. Trust Flawless CBD for a superior CBD experience.
Contact info
7 Sheene Road, LE4 1BF, Leicester, United Kingdom
- 01162344820
- support@flawlessvapedistro.co.uk
- flawlesscbd.co.uk
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Whilst i dont blame flawless directly
Whilst i dont blame flawless directly, a vape i ordered that had a cracked tank was replaced with a device with the exact same issue. Nobody answers the phone in leicester and emails take days to get a response. So at the moment im stuck with a device that i cant use and £60 down until i get a response. I get the feeling ive become a "problem" and thats why no response. The second device i had to get a bus to the Royal mail depot as i missed the parcel only to find a crack in it.
You couldnt make this stuff up.
14 November 2024
Another order as I’m goin through a lot…
Another order as I’m goin through a lot of them. This one is ok,not quite what I’m after
For me it’s the blue berry probar ,nice hit and tastes great. But this one is average
20 November 2024
Just didn't like the taste of it
12 November 2024
Great service
18 November 2024
I want to cancel order but no…
I want to cancel order but no communication has been given I have emailed 5 times
16 November 2024
Reply from Flawless CBD
Hi Lisa,
Thank you for taking the time to leave us with some feedback.
As your order was placed over the weekend, no one was on deck to respond to your emails. Our Customer Support hours are 9am-6pm, Monday to Friday.
Since we opened up again for the week; you have been contacted, and the issue you have reported to us, that the wrong address was entered by yourself, we have located your order, and updated the shipping address. You will receive your order tomorrow.
We apologies profusely for the inconvenience, and concern this will have caused.
We would like to thank you for your custom, and we are glad we were able to rectify the issue for you.
Kind regards,
Flawless Customer Support
Fast delivery
Fast delivery, and packaged well. The device is defo the best 510 battery pens I've used. Way bettern than a honeystick.
8 November 2024
Very Impressed
Very Impressed
It has taken me a while to get a product like this and
while a bit strong it should help me off nicotine once and for all
4 November 2024
Still waiting for my delivery 4 days…
Still waiting for my delivery 4 days later when I was also charged for next day delivery
31 October 2024
Reply from Flawless CBD
Hi Darrell,
Thank you for taking the time to leave us with some feedback.
We are sorry to hear that you are yet to receive your order.
Upon checking the tracking, it appears as though Royal Mail attempted, but ultimately could not deliver your order.
Delivery has been re-scheduled for tomorrow (Nov 6th). Email confirmation will arrive in your email inbox shortly.
Please accept our sincerest apologies for the inconvenience.
Thank you for shopping with us!
Kind regards,
Flawless Customer Support
Haven’t received my parcel yet
Haven’t received my parcel yet
It arrived today very happy
23 October 2024
Took money only told item out of stock…
Took money only told item out of stock still waiting for refund
22 October 2024
Reply from Flawless CBD
Hi Ray,
Thank you for your feedback. We sincerely apologize for the inconvenience caused. After identifying that the item you purchased was out of stock, we immediately informed you and issued a full refund on October 22nd.
Please note that refunds typically take 3-8 business days to reflect in your account, depending on your payment provider. If you don't see the refund by then, feel free to reach out to our support team, and we'll be happy to assist further.
Hands down one of the best
Hands down one of the best, vape companies I've dealt with. Very polite, and always deliver on time, and always in stock of the items I need. Massive thumbs up👍👍👍👍
21 October 2024
Unprompted review
Said was ment to be delivered by…
Said was ment to be delivered by Thursday still not received it
16 October 2024
Reply from Flawless CBD
Hi Peter,
We’re really sorry to hear about the issue with your order. Upon checking the tracking details, it appears that your package has been marked as delivered. We understand how frustrating it must be to not have received it.
Please reach out to our support team at support@flawlessvapedistro.co.uk, and we’ll investigate this further and ensure you get the help you need. We’re here to make things right!
Thank you for your patience,
Team Flawless CBD
Great service from easily selecting my…
Great service from easily selecting my item to a fast delivery as promised , 😃
14 October 2024
Flawless have been excellent every time…
Flawless have been excellent every time I’ve used them. They have a great range of products to experiment with, to find what works best, and their delivery is always very prompt. Highly recommend to anyone on their CBD journey.
12 October 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.