It's a bit early to say, because I keep procrastinating the job I bought the tubes for. But thanks for prompt shipping and asking about my experience.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought (at full price) two THINStem folding stems (1.25) for my 2 Wallke X3 Pro e-bikes. They fit perfectly and are made of solid & joint welded material. Included detailed instructions are easy t... See more
Company replied
Recent purchase of a used DF-6 folding mountain bike. Until now I have been riding 20" folders for touring. This bike fits in the same bag as my 20" so long as I put the front wheel on the wrong side... See more
Company replied
I spent several weeks researching folding bike companies before I decided upon a full-sized folder from Flatbike. Bob from Flatbike quickly answered a question I had. He also contacted me before shipp... See more
Company replied
Company details
About Flatbike, Inc.
Written by the company
Full-size bikes are fun and easy to ride, but not so fun and easy to store and transport. Do you buy a bike rack for your car, driving around with the sensors covered and valuables outside your car---or is there a better way? When your bike is inside, how do you keep it conveniently accessible, yet out of the way?
This is what makes Flatbike so popular. Flatbike solves these problems, whether you already have a bike you like or are in the market for one that fits your life better.
Full-size folding bikes, including mountain bikes, hybrids, and gravel bikes, offer a quality riding experience. Then these bikes simply fold in half to fit conveniently in a car trunk, truck cab, RV cubbyhole, or below deck in a boat. Or, if you already have a bike that you love but it takes up too much space, a Flatten Your Bike kit can make your existing bike fold flat in seconds, fitting easily against walls in small apartments or garages.
Ultimately, these improvements make your bike more compatible with transportation and where you live. Put it all together, and you end up with bikes that are more accessible, more portable, and take you more places to ride and explore. It’s portable adventure!
This is what makes Flatbike so popular. Flatbike solves these problems, whether you already have a bike you like or are in the market for one that fits your life better.
Full-size folding bikes, including mountain bikes, hybrids, and gravel bikes, offer a quality riding experience. Then these bikes simply fold in half to fit conveniently in a car trunk, truck cab, RV cubbyhole, or below deck in a boat. Or, if you already have a bike that you love but it takes up too much space, a Flatten Your Bike kit can make your existing bike fold flat in seconds, fitting easily against walls in small apartments or garages.
Ultimately, these improvements make your bike more compatible with transportation and where you live. Put it all together, and you end up with bikes that are more accessible, more portable, and take you more places to ride and explore. It’s portable adventure!
Contact info
11626 Slater Ave NE Suite #9, 98034, Kirkland, United States
- 4259856219
- bob.forgrave@flatbike.com
- flatbike.com
4.7
Excellent
342 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Flat Bike Pedals are well built and…
The Flat Bike Pedals are well built and designed well. I hope that more colors are available in the future.
3 April 2025
Excellent Knowledge
I appreciate the free shipping, the one-on-one conversation with Bob about how best to use my flatten my bike kit, and the knowledge passed to me.
27 March 2025
Super-responsive
The guys at Flatbike were super-responsive to my queries and sent the items overseas to me quickly and efficiently.
18 March 2025
Shipping Excellent product. Shipping was fast.
Shipping was really fast. Great product. Repeat purchase.
6 February 2025
Great service and product
While my order went fine, there were some delivery issues (USPS' fault), but customer service was very responsive and helped me track the delivery. They were great.
31 January 2025
Good product
Mr. Forgrave made everything he could to make sure I'd receive the order as soon as possible.
8 December 2024
Extraordinary support, quality & shipping!
Wait, what? We're only allowed to give 5 stars??? Bob answered really quickly just after Christmas, shipped my parts the same day to the UK and I received them 4 days later - even with a weekend in between! The parts, Folding THINStem and Pop-Off Pedals are high quality but the service goes above and beyond!
30 December 2024
Unprompted review
Fast service
Fast service. Sent by rocket propelled santa sled.All the way to the UK. Thanks guys/gals.
Happy holidays.
4 December 2024
Gravel Bike
I got the gravel bike. It was shipped quickly and packaged well. The bike itself is very solid and rides like any non-folding bike. The mechanism appears to be extremely strong and has a backup clamp so that it's virtually impossible for it to come apart while riding. The quality is top notch.
4 November 2024
Reply from Flatbike, Inc.
Thanks for the thoughtful write-up about quality. Happy riding!
No pedal, No go on electric bike.
So far this thing work great. Easy to remove and install. I use it on electric fat bike to deter bike from pedaling away.
28 October 2024
Reply from Flatbike, Inc.
Excellent. Who's going to ride off on the bike with no pedals?
I can take the pedals off for travel.
29 October 2024
Reply from Flatbike, Inc.
Perfect reason to get these. Thanks!
Service
Ordered some folding handle bars for our electric bikes. The customer service has been great. Shipping was super fast can’t wait to install them.
25 September 2024
Reply from Flatbike, Inc.
Thanks! Glad we could help make the experience easier!
Great service and a great product
Great service and a great product - highly recommend!
16 September 2024
Reply from Flatbike, Inc.
Thanks, Brandon. Glad it's working well for you!
Reply from Flatbike, Inc.
Thanks, Peter! Is there anything we can do better?
Customer service is remarkably good.
28 August 2024
Reply from Flatbike, Inc.
Thanks. In what area can we improve?
Well made work great
Very quick delivery. Pop off pedals and thin stem installed easily and seem very solid. Only have a couple of rides with them. Definitely nicer putting my bike in my mini van easier with no snagging on the pedals no handlebars blocking the whole rear view.
23 August 2024
Reply from Flatbike, Inc.
Easier bike travel. Woohoo! That's what we're looking for!
Flatbike pedals
Flatbike pedals are a great product: my feet stay on them easily and they disconnect quicker than the Wellgo pop-off pedals.
23 August 2024
Reply from Flatbike, Inc.
Awesome. Thanks for sharing.
Revelo ThinStem
I ordered a Revelo ThinStem - very quick processing of the order, and the thing itself arrived nicely via Fedex.
28 July 2024
Reply from Flatbike, Inc.
Thanks for letting us know that's working well.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.