Exceptional service. Amazing quality - both in product and printing. Turnaround time exceeded my wildest expectations. Having received complimentary sample products blew me away! Prices were also the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was so easy to place my order, I enjoyed that you can easily select the products upload logos then receive a quote and artwork within minutes. Rita Xue has an excellent turnaround time for response... See more
Company replied
To be honest, at first I thought this was a hoax site and a scam. I dealt with Lee Ronghua and can honestly say that the response time and level of competence were exceptional. We only order the brand... See more
Company replied
What amazing service from start to finish! From the time I made contact with Angelo requesting a quote, to delivery, he kept me updated with the progress. Even when I couldn't decide on a colour and a... See more
Company replied
Company details
About Flashbay
Written by the company
Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.
Why Choose Flashbay?
- Fastest Lead Times
- Free Samples (Next Day)
- Instant Quote (in 15 min.)
- Factory Direct Prices
- 10 Unit Minimum Order
- Direct Manufacturer
- ISO 9001:2015 certified
- 10 Year Warranty
Get Quote
Written by the company
Contact info
South Africa
- contact@flashbay.com
- flashbay.co.za
5.0
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Angelo was extremely helpful and very…
Angelo was extremely helpful and very quick to reply to queries or concerns. I am very happy with the product supplied and the quick processing and delivery times.
Thanks for everything.
7 October 2026
Reply from Flashbay
Dear Terry,
Thank you for your excellent feedback. Angelo is a valued team member, and he will be delighted to know you are satisfied with his work and are happy with the final product. Thank you for trusting Flashbay.
Many thanks,
Flashbay Team
Great experience with flashbay
Frida was lovely and her communication was clear and fast. The products arrived on time and are of a good quality!
5 October 2026
Reply from Flashbay
Dear Lindy,
Thank you for your great feedback. Frida will be delighted to know you are satisfied with her work and you are happy with the quality of the final product. Looking forward to the next time we work together.
Many thanks,
Flashbay Team
Great service & quality
Great service - fast response time for quotes and general questions, as well as being kind and respectful throughout every interaction.
Good quality - final product looks like the design and mockups, perfect execution.
21 September 2026
Reply from Flashbay
Dear Kwame,
Thank you for the glowing review! It's great to hear that you have found our service swift and enjoyed the quality of our products. We appreciate your business and look forward to working with you next time.
Kind regards,
Flashbay Team
Lee Ronghua provided excellent service…
Lee Ronghua provided excellent service from start to finish. He kept me informed with regular updates throughout the process and continued to follow up until my order was delivered. I appreciated his professionalism, prompt communication and attention to detail.
23 September 2026
Reply from Flashbay
Dear Jeevashni,
Thank you for your excellent feedback. Lee is a valued team member, and he will be delighted to know you are satisfied with his work and customer service. We're looking forward to working with you again in the future.
Many thanks,
Flashbay Team
Excellent service
The fact that they give you visual proof before the actual order is incredible. The order was really fast, and the quality is excellent.
22 September 2026
Reply from Flashbay
Dear Lindokuhle,
Thank you for such fantastic feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. We look forward to working with you again in the future.
Kind regards,
Flashbay Team
Great product supported by excellent service
Great product, branding was spot on, all supported by excellent service from Daisy Li.
22 September 2026
Reply from Flashbay
Dear MJ,
Thank you for your excellent feedback. Daisy will be delighted to know you are satisfied with her work and are happy with the quality of the final product. Thank you for trusting Flashbay.
Many thanks,
Flashbay Team
Great service
The response was swift and professional. The service great and the product exactly what we ordered.
22 September 2026
Reply from Flashbay
Dear Tess,
Thank you for taking the time to provide the positive feedback on our service on your recent order and we look forward to helping you again in the future.
Many thanks,
Flashbay Team
Super fast and with quality to match
21 September 2026
Reply from Flashbay
Dear Darryl,
Thank you for your great feedback. It's great to hear that you have found our service swift and enjoyed the quality of our products. We hope to hear from you again should the requirement arise.
Kind regards,
Flashbay Team
Dealing with Rita at Flashbay has been excellent !!
Dealing with Rita at Flashbay has been nothing but a pleasure the last three years !
The response time , quality of the communication and the service is second to none.
The products have always been exactly what we ordered and shipping times have been on point.
We will be ordering again from Flashbay next year.
Thank you once again Rita .
kind regards
Pieter Fourie
MD - Cardinal Global Logistics SA
18 September 2026
Reply from Flashbay
Dear Pieter,
Thank you for such fantastic feedback. Rita is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. We appreciate your business and look forward to working with you next time.
Many thanks,
Flashbay Team
Product arrived exactly as specified…
Product arrived exactly as specified and ahead of schedule. The ordering process was simple and the quality to the standard as expected. Will use them again.
14 September 2026
Reply from Flashbay
Dear Mathew,
Thank you for your excellent feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. We hope to hear from you again should the requirement arise.
Many thanks,
Flashbay Team
Excellent service
Excellent service! She responded quickly, kept us informed throughout the process, and followed through on every commitment. Impressed with her professionalism, communication, and dedication to ensuring everything was handled smoothly.
7 September 2026
Reply from Flashbay
Dear Johleen,
Thank you for taking the time to provide the positive feedback on our service on your recent order, we look forward to helping you again in the future.
Many thanks,
Flashbay Team
My Experience with Flashbay
The response time and customer service is possibly the quickest and best I have ever experienced. Nothing was too much trouble. I received samples within a few days of my enquiry. I believe this kind of service I experienced will get the quote conversions to actual orders being almost 100%. Lee Ronghua was the service / sales agent - I will say it again. Outstanding service!
21 July 2026
Reply from Flashbay
Dear Katelyn,
Thank you for such fantastic feedback. Lee will be delighted to know you are happy with his work and customer service. Our goal at Flashbay is to give you what you want, when you want it. Thank you for trusting Flashbay.
Kind regards,
Flashbay Team
Reply from Flashbay
Dear Keagan,
Thank you for your great feedback. Frida will be delighted to know you are satisfied with the efficiency of her work and customer service. We appreciate your business and look forward to working with you next time.
Many thanks,
Flashbay Team
Great service and incredibly fast
Great service and incredibly fast! Everything was handled quickly and efficiently. Highly recommended!
1 September 2026
Reply from Flashbay
Dear Alexis,
Thank you for your excellent feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. We look forward to working with you again in the future.
Many thanks,
Flashbay Team
It was so easy to place my order
It was so easy to place my order, I enjoyed that you can easily select the products upload logos then receive a quote and artwork within minutes. Rita Xue has an excellent turnaround time for responses, my order was placed without any effort, received accurately as indicated on turnaround time. It has been a stress-free experience. Thank you, Flashbay team, will definitely use your services in future.
1 September 2026
Reply from Flashbay
Dear Lindi,
Thank you for such fantastic feedback. Rita will be delighted to know you are satisfied with the efficiency of her work and customer service. We appreciate your business and look forward to working with you next time.
Many thanks,
Flashbay Team
Reply from Flashbay
Dear Heinrich,
Thank you for your kind comment. Daisy will be delighted to know you are satisfied with her customer service. We hope to hear from you again should the requirement arise.
Many thanks,
Flashbay Team
Excellent Service from Jaque!
Excellent service from Jaque Geo — prompt, professional and efficient, with quality products to match. Well done, Jaque! You really set the standard for great customer service. Highly recommended.
21 August 2026
Reply from Flashbay
Dear Johan,
Thank you for your great feedback. Jaque is a valued team member, and he will be delighted to know you are satisfied with his work and are happy with the final product. We appreciate your business and look forward to working with you next time.
Many thanks,
Flashbay Team
Excellent service
Truly exceptional and professional service. Our order exceeded expectations and sooner than anticipated!
20 August 2026
Reply from Flashbay
Dear Tammy,
Thanks very much for your positive feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. We hope to hear from you again should the requirement arise.
Many thanks,
Flashbay Team
Great, Prompt Service
Daisy is always so helpful, friendly and efficient. Its it’s genuinely a pleasure dealing with her. Thank you Daisy for always making the process so easy and for your wonderful service!
18 August 2026
Reply from Flashbay
Dear Nina,
Thank you for your lovely comment. Daisy is a valued team member, and she will be delighted to know you are satisfied with the efficiency of her work and customer service. We look forward to working with you again in the future.
Many thanks,
Flashbay Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.