While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A nice little gadget. Juggling cables and forgetting to charge controllers has more or less been solved

Rated 5 out of 5 stars

Item came in expected condition, no dents or damage to boxing. Delivery was a day late but that's honestly expected where I live, so no star reduction for that. Product itself works perfectly, so I'... See more

Rated 5 out of 5 stars

They are quick to give 💯 awesome customer service! I sent an email and within 24hr they had and took care of my request and sent me a response! Not too many companies care about anything other than m... See more

Rated 5 out of 5 stars

Months ago I accidently messed up my PS4 controller shell. Looked around for a bit and found Flashback limited. The shell came quickly and nicely packaged. I do think shipping was a bit expensive at... See more

Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store

Information provided by various external sources

Retro video game cables, parts and adapters.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The customer service was fantastic!

The customer service was fantastic. We actually did not receive the cord we ordered, but when we contacted the company they were very apologetic. They sent out the correct cord right away and admitted their mistake. No extra charge of course.

11 November 2019
Unprompted review
Rated 1 out of 5 stars

If I could give it a negative I would

If I could give it a negative I would, it would have been awesome to know or had the webpage ask about ordering the adapters instead i just spend money on a doorstop that has 5 hdmi and no power source.
So thanks and I wont be recommending your site

18 September 2019
Unprompted review
Rated 5 out of 5 stars

Xim apex review

I love the item honestly I thought at first it might be a scam but it came about 4 days later also the xim apex on this website is cheaper than any where else it’s a really great product and I think you should really consider getting it

10 September 2019
Unprompted review
Rated 1 out of 5 stars

Why can’t I cancel my order?

I need to cancel my order and I’ve sent two emails and NOBODY has responded. Nor have I got my refund. I haven’t even received the item yet.

19 July 2019
Unprompted review
Flashback Limited logo

Reply from Flashback Limited

It's difficult for us to know for sure who you are, but we think your order may have shipped yesterday. We don't have any e-mails requesting a cancellation.

Can you please reach out to sales@flashbackltd.com and include your order number, and we'll be happy to look into it for you.

Rated 3 out of 5 stars

Decent... but needs improvement

I took off one star because of the price, which doesn’t need to be over $100 for a usb hub and the XIM apex itself, it costs them $5-10 to make the equipment. I’m taking off another star because if you try to move completely horizontally to the right, the cursor will also move down as you move to the right. The opposite is done when you move to the left, the cursor moves up along with it. One more complaint I have is in the game Rainbow Six Siege. If you are sprinting forward and press Q or W, you will stop sprinting and walk forward in that direction. You are usually able to continue sprinting in a diagonal direction when doing this on both pc and Xbox.

12 July 2019
Unprompted review
Rated 2 out of 5 stars

I didn't get the item

12 July 2019
Unprompted review
Flashback Limited logo

Reply from Flashback Limited

Hello.

We're sorry to hear you haven't received your order. It does appear the item is still in transit. If you would like more detail, please contact our support.

Thank you!

Rated 5 out of 5 stars

No problems, would recommend

Item came in expected condition, no dents or damage to boxing.
Delivery was a day late but that's honestly expected where I live, so no star reduction for that.
Product itself works perfectly, so I'd say 5 stars! Never heard of the company before so I was honestly skeptical of them, but it seems my fears were unfounded as everything turned out alright.

10 June 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look