While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Website Designer

Written by the company

L’univers Flarome : des Thèmes Shopify Premium aux boutiques clé en main, produits gagnants, services de conception de sites web, en passant par l'Ebook, la réussite et l’assistance.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bad Support Team Service

First of all, when you purchase the theme, they deliver it in a short time.

However, this is not an original theme. You can upload it to Shopify and use it without issues, but you won’t receive updates.

The reason I gave a low rating is because when you try to contact their support team, they don’t respond via Gmail. I’ve sent around 20 messages on WhatsApp they’ve seen them but don’t reply. It feels like they’ve set up a system just to avoid responding for 14 days so they don’t have to issue a refund.

So if you’re planning to buy a theme from here, think carefully and don’t be misled by the low price. It’s better to go and buy the original one. Because if you buy from here, they will simply not respond for 14 days to avoid giving you a refund.

18 April 2026
Rated 5 out of 5 stars

Amazing selection of themes with some…

Amazing selection of themes with some great features, and easy to customise if you need to tweak it. Flarome Support has been super great - they are responsive and helpful. Highly recommended

3 July 2025
Flarome logo

Reply from Flarome

Hello Ahsan,

Thank you very much for your kind words and for placing your trust in us throughout this long collaboration.

We’re glad that our bespoke solutions and support have met your expectations and enabled you to customise the theme with ease.

It has been a pleasure working closely with you, and we remain fully committed to assisting you with any future requirements.

We really appreciate it!

Best regards,
The Flarome Team

Show reviews in all languages. (17 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look