Fixrunner Reviews 248

I appreciate your special help and you have a very kind and quick support .

Outstanding service, without a doubt will be suing them again.

I had a very weird issue with my site that needed fixing urgently on a Sunday. Fixrunner were amazing! They responded to my inquiry straight away, worked on the issue for several hours and kept me informed every step of the way. By the way, I had previously contacted a different company which told me there was no problem... I am so glad Fixrunner stuck with me and got to the bottom of the issue even though it was such an unusual one. I am so grateful to have found a reliable, fast support team and will not hesitate to use them for future issues.

Fast smart service at all hours. Highly recommended.

I had never heard of Fixrunner until I started searching the web for WordPress support. At first I was hesitant – could I really trust them with the keys to my company's website? – but I read enough reviews that were positive yet objective, and I decided to give them a try. I was delighted with their responsiveness and conscientious follow-up. Very helpful, practical, effective and quick. They solved a relatively difficult set of problems for me quickly. When they were done, my site was not only stabilized but delivering better page load times than it ever has. I was so pleased with the results as well as their no-nonsense customer service that I converted my "one-time fix" purchase into an ongoing support subscription. Highly recommended.

We LOVE working with Sam and his team. Customer service, attention to detail and patience are just a few of the things that make working with FixRunner the best. Thank you so much for giving the vision life!

I run a digital marketing agency and was looking for additional WordPress management and development capacity when I found FixRunner 6 months ago. Sam & Zeljko are absolute all-stars, they are professional, intelligent, and very capable when it comes to WordPress.

Having their support has been a real asset. It's allowed me to scale my business and manage more clients!

I highly recommend partnering with FixRunner if you run an agency that offers WordPress related services.

These guys are great. We had an issue with our website on New Years Eve and they jumped on it and had it resolved in short order.

I initially had trouble signing up for FixRunner's service because my credit card wouldn't allow the transaction (some country code came up). Sam at FixRunner actually called me and the bank on a conference call and tried to help me figure it out. I ended up just signing up through PayPal. I've been using FixRunner for a couple of months now and love it; it's so convenient and a relief to know that no matter what happens on my WP site, i'm covered. Sam and his IT guys go above and beyond to take care of your needs and requests. I'm rarely impressed, but in this case, FixRunner has succeeded in impressing me.

I'm not one to write these reviews but I must say, Fixrunner definitely saved my day today. I have a big promotion going and somehow my woocommerce site got messed up--that endless spinner thing. I couldn't afford to spend all day looking for the problem so I typed in "woocommerce support help".

Fixrunner's chat person asked my problem then quoted me a fixed price to fix it, no matter how long it took. And I didn't even have to pay until after it was fixed. THAT is how you win somebody's trust.

A few hours later, the problem was fixed. And the best part is, they didn't call me or email me or bother me in any way to ask a million questions, they just figured it out.

Next time I have any problem, I'm saving my time, and returning directly to Fixrunner.

Amazing Service

Fixrunner is amazing... I tried them on one issue and then hired them on a monthly basis and they have fixed many small issues on my Wordpress site. I am going to work with them a very long time. I am a designer and they allow me to focus on design and marketing instead of the annoying backend fixes that come up on my wordpress site. They even found issues and repaired things I did not even point out. I would recommend this company very highly to anyone.

Debi Billings - Director of Marketing - Grand River Health

Fixrunner helped me immensely as I was about to launch my ecourse. They were quick to respond and I highly recommend their services!

Although it is a bit scary, handing over the full keys to your kingdom (admin rights to your wordpress, ftp access, etc), these guys come through in a pinch. I was hesitant, decided to roll the dice, and have no regrets. Very timely replies. Very professional work. I'd certainly use them again.

Fix Runner always gets a five star in my book. You can trust them and they get us out of technical jams with Wordpress websites.

Thanks guys.

I honestly would be totally stuffed without fixrunner. Words can not describe how lucky I am to find this service. Sam and the team are absolutely incredible - anytime of day, they are always there to fix the countless problems that pop-up with my Wordpress site. My business would be destroyed countless times if it wasn't for them.

If you run an online business, it is absolutely ESSENTIAL to use fixrunner.

It's refreshing to deal with an online company that carries through on every issue and makes you feel as though you were their only client. Quick response and follow through, they always get back to you instantly...
If you are online and need help and not using Fixrunner, you aren't using the best website help available. I would recommend Fixrunner to anyone.

Fixrunner is the BEST service. They are reachable, dedicated, fast and totally there taking care of your website so you can focus on your work. They're the best!!!

As the owner of multiple businesses with one being strictly E-Commerce. I am beyond impressed by the quality of work and support I receive from Fixrunner. I'm able to handle a lot of the challenges that come with operating several websites, but every time I hit a wall Fixrunner is super responsive in getting me up and running. In addition, they constantly provide me with maintenance and performance reports showing me how they help me on a daily basis. From my perspective they seem to be limitless in their experience and professionalism. Great support! Great pricing! Great Work!
Thanks,

Apr 6, 14:26 EDT

We have had nothing but positive, professional and very prompt service from the team at Fixrunner.

Thanks again for your prompt service, always appreciated as this is how we operate as well. This type of service that has created a very loyal client base for us over the years.

Thank you,
Tony
Customer support team
US Title Records