FixGo.com Reviews 3,167

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,690 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often finding them to be the best available and significantly lower than competitors. The service is consistently described as great, with many appreciating the smooth and easy ordering process, as well as the efficient delivery service. People are also very satisfied with the product quality, noting that the tires are in excellent condition and arrive promptly. However, some customers also noted issues with communication and organization, mentioning instances where they had to track their orders or experienced difficulties with installation appointments. A few people reported receiving defective tires or being charged unexpected additional fees for installation.

What people talk about most

Price

Reviewers mention positive feedback about price. Customers consistently praise the great and unbeatable... See more

Service

Reviewers highlight positive aspects of service, frequently praising the smooth, easy, and professional... See more

Product

Clients share positive opinions on product. Many customers praise the wide selection of tires, competitive... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the fast and prompt... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fix Go is awesome! I purchased my tires early morning, and same day, they were delivered to the shop of my choice later that afternoon. Tries were in excellent and brand new condition. Installation at... See more

Rated 5 out of 5 stars

Easy to find all manufacturers on website and then the prices are good or better than other companies. Then choosing a place for delivery and installation works well. I'll see how the warranty option... See more

Rated 5 out of 5 stars

Reasonable and prompt tire change. Tech did an inspection of suspension of components with recommendations. Asked if I wanted old tires back which I didn’t need. Fair price, prompt delivery, great ser... See more

Rated 5 out of 5 stars

Ordered a set of 4 tires for my granddaughter’s 2012 Accord. First time using any online tire shop, kind of leery about it. All in with installation they were over a $100 less than any local discount... See more


Company details

  1. Tire Shop
  2. Auto Parts Store
  3. Car Accessories Store

Written by the company

Welcome to FixGo, where tire shopping is a breeze! 🚗✨ Explore quality tires for every need, from sleek performance to reliable all-season options. We believe in top-notch driving without breaking the bank. Our website keeps it simple – scroll, get the details, and make a secure purchase. Easy, right? Confused about tires? Check out our guides for tips. We're here to make you feel confident with every choice. Need help? Our friendly team is real people ready to assist! And guess what? Exclusive deals await. Because who doesn't love a good tire deal? Why FixGo? We're not just selling tires; we're making your drive exceptional. Your tire adventure starts here! 🛣️🌟


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 91% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

contracted tire staller no good.

the tire installer , A&R in Rancho Cucamonga was horrible. I got the tires on Tues, and they did not have an appointment for me until Fri. When I came on Friday for my 2 pm appointment, I was told it will be 2-3 hrs wait!! Really, for 2 tires? I took the tires with me and paid another shop for installations.

15 April 2026
Rated 5 out of 5 stars

How fast they were.

I was a little nervous about using the website. But then I did price comparisons everywhere and this was the best choice. You have to just navigate and find a tire shop that installs each tire at a reasonable price. The tires arrive sooner than expected. I was able to contact the shop and make an appointment for that Saturday. But then I have to call them back to see if I can just do a pop-up because Saturday wasn't going to work anymore. They accommodated me easily. The shop was very informative they were quick. I'm going to say it took him about 30-40 minutes and I was the only car when I got there. So it worked out. I was skeptical. But this will be where I'll be ordering my next set of tires for the truck now.

22 April 2026
Rated 4 out of 5 stars

Website is user friendly

Website is user friendly. Communication through text is great. I’m only giving it a 4, because my original order was cancelled a week later due to out of stock. 2nd choice of wheels came in to the shop and was installed 1 week later.

14 April 2026
Rated 5 out of 5 stars

Under warranty replacement tire

I just ordered my 4 tires from FixGo last year and last month, somebody vandalized “punctured” my rear tire. I contacted the FixGo customer service and they told me to get warranty claim is to order a new tire from FixGo and send a picture of my damage tire with description and written report from the tire shop that the tire is not fixable. After I bought a replacement tire and make an appointment for tire installation, the FixGo customer service told me to wait for another 3-5 days to get my refund for my 1 tire. Honestly FixGo customer service is very nice & helpful and even the “Y Tire Sales -Alhambra,Ca.” shop owner and installer of tire shop that affiliated by FixGo are nice too and they do a quick installation. Thanks everyone. Appreciate your help.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

I was sold a tire that had a flat spot

I was sold a tire that had a flat spot. The tire location Boyz Tirez tired telling me they could not balance my tire because my rim was bent. I would need to buy a new one. The moment I drove off my car was shaking uncontrollably and I had to drive no more than 20 mph on the 30 min ride home on the freeway. I went to a local tire shop who fully inspected my new tires and said my rim was fine but that one tire was defective. I had to drive back for them to acknowledge where the flat spot was. They put my original tire back on and low and behold they were able to balance my tire after they said it was my rim. Now, im dealing with a nose from that tire till today! When I went back for my tire the next day, they told me would be at the shop after 11 a.m.. well it wasn't, it wasnt even placed for order. Now im having to come back a 4th time. Customer service is horrible and the contracted tire shop was sketchy. I feel I should have been refunded the installation fee. Never again will I take cheaper route to save a dollar.

15 April 2026
FixGo.com logo

Reply from FixGo.com

We’re very sorry to hear about your experience, and this is absolutely not the level of service we aim to provide.
We’ve also been trying to reach you regarding this matter, but have not been able to get in touch so far.

Please reach out to us directly so we can properly look into this and make it right for you:
Toll-Free: (888) 693-4946
Text Message: (844) 650-1585
Email: customerservice@fixgo.com
We truly appreciate your time and the opportunity to resolve this.

— FixGo Team

Rated 1 out of 5 stars
FixGo.com logo

Reply from FixGo.com

We’re really sorry to hear that your tire was damaged so soon after purchase.

The good news is that your tire is covered under our road hazard protection. We’ll make sure to review your case and process the next steps as quickly as possible so we can get you back on the road without delay.

Our team will reach out shortly to assist you with the claim. If you need anything in the meantime, please don’t hesitate to contact us directly.

— FixGo Team

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