Fix Auto UK - Fix Auto West Kensington Reviews 

1,177
TrustScore 5 out of 5

5.0

112/114 North End Road, West Kensington, W14 9PP West Kensington, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very good service, glad I select this garage through my insurance for repairing my car, they made sure all the repairs required are addressed despite it wasn't initially reported in the initial c... See more

Rated 5 out of 5 stars

Great service from the garage! The team was professional, friendly, and kept me updated throughout. The repair was done on next day and it was top quality—my car looks brand new. They even polished ou... See more

Rated 5 out of 5 stars

Unbelievable service, polite at meeting and delivered what was explained to me, cannot fault anything. I would to thank the staff for their professionalism and the speed of the return of my car, grea... See more

Rated 5 out of 5 stars

Amazing experience overall. Easy to contact on the phone, helpful and resourceful. Collected and cued my car over the weekend with no issues, prompt to call back and ask me to collect it even washed a... See more


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto West Kensington

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 112/114 North End Road, West Kensington, W14 9PP, West Kensington, London, United Kingdom

  • 020 7381 3338

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,177)

5,717 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect Job

The repair to my car was perfect and done speedily. They kept me informed of the work undertaken and timing.

17 March 2026
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Brigitte Leveque,

We appreciate you taking the time to leave us a five-star review. We're so glad to hear that you were happy with the speedy repairs to your car and how we kept you informed.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Very straightforward transaction and an…

Very straightforward transaction and an excellent repair. All the staff were very pleasant and helpful and the work was of perfect quality and only took two days which means I didn't need a hire car. Have recommended this company to others.

24 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Johnathan Hodgson,

We appreciate your feedback! We're happy to hear that you found the transaction straightforward and the repair excellent. It's great to know our team was pleasant and helpful, the work was of perfect quality and completed quickly.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Excellent service.

Responsive, friendly and reassuring customer service. Very swift repair with clear explanation of work carried out. Car returned clean and polished. Thank you very much.

17 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ms Joanna Finch,

We appreciate your review! We're happy to hear that you found our customer service responsive and friendly and that the repair was swift with a clear explanation. We're glad you liked the clean, polished car!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Quick and high quality work

Once we let the insurance company know about the damage in our car, they immediate call us to arrange the repair and quickly fixed our car. They informed us timely about the repair they did and what materials and brands they used to fix it. The repair was also very quick and high quality, we're really happy with the service they provided.

18 March 2026
Unprompted review
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Ahmet İhsan Kaya,

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with how quickly the repair was arranged and the quality of the work. It's great to know you were satisfied with the updates provided during the repair process.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Very good work nice communication with…

Very good work nice communication with staff thankyou

13 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

amarjeet singh,

We appreciate you taking the time to leave us a review! We're so glad to hear you were happy with our work and communication.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Very efficient service and great…

Very efficient service and great communication. The work done on my car looks great so far, and I also received a complimentary exterior wash, which is always appreciated.

11 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ramy Karl,

We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you received efficient service, great communication, and are pleased with the work.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Fast service!

2 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Thank you for the feedback!

Rated 5 out of 5 stars

Excellent service and job


Excellent service and job. Would highly recommend them

25 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Bb,

We appreciate your positive feedback and are so glad you were happy with our excellent service. Thank you for your recommendation!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Good job

Good job! Excellent service

5 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Kalana Arandarage Don,

We're glad you enjoyed your experience! Thank you for your positive feedback; we appreciate it very much.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Professional

Professional, kind and quick. Highly recommend.

27 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Veronica,

We appreciate your recommendation and are so glad you found our service professional, kind, and quick. Thanks for your positive feedback!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Really impressed by the speed and…

Really impressed by the speed and quality of work of these guys true professionals no wonder their business doing really well with several branches

27 February 2026
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Reply from Fix Auto UK - Fix Auto West Kensington

I G,

We appreciate your positive feedback! We're happy to hear that you were impressed with our team's speed and quality. Thank you for acknowledging our professionalism.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Award-winning service

Their experience I had with the garage was extremely and exceptionally professional, caring and courteous. I would definitely use your services again and refer friends and family. Thank you so much.

26 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Sanchez Gabriel,

We appreciate your kind words! We're so glad to hear that you found our service exceptionally professional, caring, and courteous. Thank you for your recommendation!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Pro finish, Quick turnaround

Quick turnaround, professional finish! Great job

23 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Yo S,

We appreciate you taking the time to leave us this great review. We are so glad to hear you were happy with our quick and professional work.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

10/10

10/10 - Brilliant Job - Thank you.

19 February 2026
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Reply from Fix Auto UK - Fix Auto West Kensington

Kristian Sharp,

We're happy to hear that you had such a brilliant experience! Thank you for your positive feedback; we appreciate it.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Did a perfect job

Did a perfect job. Very good communication. Great customer service. And checked wheel alignment as a bonus.

10 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Tim ramage,

We're happy to hear that you received a perfect job with great communication and customer service! We appreciate you mentioning the wheel alignment check.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service. Very professional and helpful.

13 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Bahman Behroun,

We're happy to hear you received great service and found our team professional and helpful. Thank you for your positive feedback!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

They went above and beyond

They went above and beyond. Car looks better than new. Good costomer service

6 February 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Fyah Lion,

We're happy to hear that you feel we went above and beyond! It is wonderful to know you are pleased with our service and your car's appearance.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Good job

Good job, same day, efficiently and friendly

27 January 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Marco Gubitz,

We are happy you had a friendly and efficient experience with us, and we appreciate your positive feedback and recognition of our same-day service.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Great customer service

Great customer service, got the car back very quickly. Will definitely use again.

29 January 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ani Coates,

We appreciate your positive feedback and are so glad you were happy with our customer service and quick turnaround. We look forward to seeing you again!

DHAVAL SHAH, Fix Auto UK

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