Efficient pick up and drop off. It looked like a perfect repair but yesterday we discovered that a bit of panelling inside the driver door was loose. Hadn't been put back properly. Will have to ring... See more
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Had my car repaired recently, by Fix Auto, West Hampstead. Very happy with the repair, and also the car was returned in a clean condition and polished. On the strenght of the work on my car, I woul... See more
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Great service from Fix Auto West Hampstead. The two women at reception were friendly, efficient, and genuinely helpful from start to finish. Manager Jordan was excellent — clear, honest, and transpar... See more
Company replied
Amazing service from start to finish. The team did a fantastic job fixing my car and kept me updated throughout the whole process. The repair work was done to a really high standard and the car ca... See more
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Company details
About Fix Auto UK - Fix Auto West Hampstead
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
52 Iverson Road, NW6 2QX, West Hampstead, London, United Kingdom
- 0207 372 2222
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Great experience
Very helpful and informative throughout the process and the final job was exceedingly well done

Reply from Fix Auto UK - Fix Auto West Hampstead
Fantastic all round experience
Reception staff were friendly and courteous. The job was completed to a high standard and the courtesy car was brand new.
All in all a 5 star service

Reply from Fix Auto UK - Fix Auto West Hampstead
Very efficient service
Very efficient service, very honest and straightforward appraisal of the issues, very courteous from all the staff and excellent work on my car. Thank you.

Reply from Fix Auto UK - Fix Auto West Hampstead
Car repair experience
Kelly, the receptionist, was lovely!
Igor the mechanic was also very helpful:) highly recommend these guys!

Reply from Fix Auto UK - Fix Auto West Hampstead
Friendly and helpful team
Team were really helpful fitting the repair around my travel schedule. Drop off and pick up experience was simple and clear.

Reply from Fix Auto UK - Fix Auto West Hampstead
Excellent customer service
Excellent customer service, guidance and help. Would definitely recommend, my car is looking gorgeous and driving like a dream. Big thank you to Jordan and all the team at Fix Auto

Reply from Fix Auto UK - Fix Auto West Hampstead
Really helpful
Really helpful, they picked up my car and dropped off the courtesy car, once repairs were done, they were more than happy to drop off my car as I was unable to go to the garage.
Thank you again
Demi

Reply from Fix Auto UK - Fix Auto West Hampstead
Really clear and timely communications…
Really clear and timely communications and they did a great job. A very nice team to deal with.

Reply from Fix Auto UK - Fix Auto West Hampstead
at least we didn't have any problems
at least we didn't have any problems. at least we didn't have any problems at least we didn't have any problems at least we didn't have any problems at least we didn't have any problems at least we didn't have any problems at least we didn't have any problems at least we didn't have any problems

Reply from Fix Auto UK - Fix Auto West Hampstead
Customer service was excellent
Customer service was excellent - team were all very helpful.

Reply from Fix Auto UK - Fix Auto West Hampstead
Great to deal with
Great to deal with. 5 star experience from start to finish. Friendly and professional and all queries dealt with efficiently

Reply from Fix Auto UK - Fix Auto West Hampstead
Nice friendly staff very easy to deal…
Nice friendly staff very easy to deal with done a great job on my car

Reply from Fix Auto UK - Fix Auto West Hampstead
Great service and welcoming, friendly staff
My car was fixed and sorted really quickly. Kelly and Jordan on the front desk were really friendly and welcoming and explained everything and also did keep me up to date with what was happening with my car.

Reply from Fix Auto UK - Fix Auto West Hampstead
Kelly was very helpful and made the…
Kelly was very helpful and made the process smooth with no issues.

Reply from Fix Auto UK - Fix Auto West Hampstead

Reply from Fix Auto UK - Fix Auto West Hampstead
Excellent customer service and work…
Excellent customer service and work done. I would highly recommend them.

Reply from Fix Auto UK - Fix Auto West Hampstead

Reply from Fix Auto UK - Fix Auto West Hampstead
Excellent customer service and job well…
Excellent customer service and job well done 👏

Reply from Fix Auto UK - Fix Auto West Hampstead
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