Brilliant customer service, a really friendly team. Peter dealt with me, he was professional and extremely knowledgeable, and very easy to talk to. Would highly recommend.
Company replied
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Brilliant customer service, a really friendly team. Peter dealt with me, he was professional and extremely knowledgeable, and very easy to talk to. Would highly recommend.
Company replied
They Picked my car up on the Monday was fixed by the Friday,damage wasn't major but difficult ,fetched my car and wow ,couldn't tell one bit my car had been hit ,really happy with the outcome thanks g... See more
Company replied
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... See more
Company replied
Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (ha... See more
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, United Kingdom
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Really please with the work they did to my car it looks good as new. Big thank you to Tara and Natalie for being so kind and helpful

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Excellent service from first contact to return of car after repair. Cant fault any aspect of the insurance claim work at all. Highly recommend Fix Auto at Sutton in Ashfield.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
On my arrival they was very friendly and very help full

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Used this repair centre as it was an approved body shop for my insurance company. The repairs to my vehicle were due to theft damage, first of all the repairs done were to a very good standard which I'm more than happy with. Once my insurance approved my repairs, auto fix did get the vehicle done in a reasonable timeframe, just parts took ages which clearly isn't their fault. I spoke to a lady called Natalie who was very helpful, literally couldn't do enough for me, absolute credit to the company on the vast majority of occasions I called, also the owner Steve was the same. The only reason I haven't left a 5 star review is due to another individual I had the pleasure of speaking to a few times who was rather rude, also being informed of repair delays is done via text which I do think is slightly unprofessional and when calling to find out why, depending who answers the phone or not depends whether you actually get a reason or just get fobbed off. Overall experience however was a good one.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Tara is lovely
Booked me in fast
Got me a courtesy car
Finished the work quickly and did a very good job
Highly recommend

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Great and speedy repair carried out, but with covid, the car was cleaned twice with detergents and the steering wheel has suffered, by losing it's coating and looking in a poor state

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Although it took some time for parts to arrive . Once my car went in to be repaired and resprayed. The team was quick and efficient to have my car back on the road . When I picked my car up it had been cleaned and looked as good as new . Great service very pleased with the work completed .

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for fixing my car .You have done a fantastic job.You kept me updated each week .Your staff were really helpful .Teresa Hartley.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Fast efficient service and a top quality job. Friendly, helpful and informative staff. Certainly use them again.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Fantastic service from start to finish. I felt Fix Auto went beyond my expectations keeping me updated weekly on progress.
My vehicle was handed back to me fully valeted and the repairs were faultless.
Would have no hesitation using their services again.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Cannot fault this company, kept upto date for when my car would goin, be collected progress report,when it was been brought ack. Staff really nice, I have nothing but praise for them

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Quick response
Collection of my car
Brought the courtesy car at same time kept me informed of the progress of the car then let me know as soon as the car was fixed and then a good time too drop the car off when it was finished 10 out of 10

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
From the first contact to collection of my car on completion all aspects were extremely efficient.

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Excellent service car picked up for repair and returned when completed.Car was washed and sanitized on return.Excellent repair carried out.Regular updates from Avril on the stages of repair.Excellent service from start to finish.I would recommend Fix Auto to anyone.Thanks guys for your great service

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
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