Fix Auto UK - Fix Auto Sandhurst Reviews 

211
TrustScore 5 out of 5

4.8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more

Company replied

Rated 5 out of 5 stars

Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... See more

Company replied

Rated 5 out of 5 stars

Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... See more

Rated 5 out of 5 stars

Fix Auto Sandhurst repaired my BMW (after a lorry scraped the entire left side of my vehicle) recently and did a superb job - 1st class The entire staff were very professional courteous and happy... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Sandhurst

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom

  • 01252 861153

4.8

Excellent

TrustScore 5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(211)

5,527 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Fix Auto Sandhursst

Our car was repaired by Fix Auto Sandhurst. The staff were very friendly, helpful and explained clearly what was going to happen. They picked up our car, provided an excellent hire car, and returned our car. Very simple and no hassle. The repair was completed to an excellent standard.

1 December 2021
Rated 5 out of 5 stars

Excellent service

From start to finish, this company were next to none for us.
They kept us informed on the collection and delivery times of our car along with updates on how the repairs were going.
The staff were extremely warming, professional, friendly and informative.
We enjoyed our courtesy car, a brand new corsa which was lovely to drive.
We were and are really impressed with the service and our car looks brand new.

11 November 2021
Rated 5 out of 5 stars

Highly recommended

Very happy with the service received. Quick to collect my vehicle. Kept me informed. Once works completed quick to return vehicle. Pleasant knowledgeable and easily contactable.

27 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent job

My car had a small number of scratches and blemishes and the lacquer was peeling on one of the wings. I took the car to Perfect Paint as they had been recommended to me. I was not disappointed. They were very efficient, the quote was with me within 24 hours along with photographs of each area for repair. They were happy to fit in with my timescale and carry out the work whilst I was on holiday. The workmanship is excellent and the result is a car with perfect paint!

27 September 2021
Rated 5 out of 5 stars

Highly recommend Fix Auto

Highly recommend Fix Auto, they have carried out some exceptional work on my Brand New Transporter, I had only had it 22 hours before some idiot damaged it. Through the insurance Fix Autos carried out the repairs to main dealer standard and beyond. As the saying goes “you can’t see the seam” absolutely brilliant work, and to top it off they deliver back to you place of choice.

21 August 2021
Unprompted review
Rated 5 out of 5 stars

We had a Very Good Experience with Fix…

We had a Very Good Experience with Fix Auto UK. The Garage contacted us on the same day and we booked in our car with them. They provided a Courtesy Car. Nina from Fix Auto rang me to update me regularly regarding the work being carried out.

Our Daughter was turning 18 and they got the Car back to us on her Birthday. Higlhly recommend Fix Auto.

18 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

I received excellent service and great customer care from Nina and the team. A courtesy car was delivered within a couple of hours after initial phone call. Fab job done on the car. Would highly recommend 10/10.

25 July 2021
Unprompted review
Rated 2 out of 5 stars

Quality of work seems good but customer…

Quality of work seems good but customer service lacking. Communication was poor I had to call repeatedly for updates. Left without a car all weekend with no notice until late Friday was disappointing.

24 July 2021
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi There,

Thank you for taking the time to review our services, we apologise for our delayed response.

We’d like to apologise for the service you received at the time of review at Fix Auto Sandhurst and that no rectification was offered upon the above mentioned. We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service and hope that in the future we are able to communicate better so you have the best experience.

Thanks
Fix Auto UK

Rated 5 out of 5 stars

Highly Recommended

Excellent paint job on the front bumper of my Volvo. Nina in particular was superb throughout, arranging everything and keeping me fully informed. Would definitely recommend.

6 July 2021
Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. Quote on the spot when I took it in. Dropped off the next day, stayed in touch with me through the repair and because I had no one around to bring me back down the day it was ready they delivered it home. 5* service

2 July 2021
Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout, from start to finish. my car came back looking as good as new. The team kept me updated on the progress and my car was delivered earlier than expected. Thank you team FIX AUTO UK

20 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, lady on reception was very helpful and friendly, car was in the next day after organising it and was ready on the day I was given. Paint finish is great and colour match is excellent

20 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look