Work on car not complete and don’t understand how this issue wasn’t seen on first examination. Car came back in a mess hadn’t been cleaned and also marks where dug in with buffer or what ever used on... See more
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All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The... See more
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent con... See more
Company replied
Excellent repair, looks absolutely amazing! I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great... See more
Company details
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
886 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Car repairs
Great updates about my car and where it was up to during the process. The whole team was great!
3 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Humphreys
We appreciate you taking the time to leave us a five star review. We are pleased to hear that you were happy with our updates and the team.
Lee Hitch, Fix Auto UK
Excellent service
Excellent service, repaired my bumper for an insurance claim. Picked up my car and dropped it back off. Really friendly and helpful staff.
30 January 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Hughes
Thank you for taking the time to leave a review and sharing your excellent service experience. It's good to hear that our staff were friendly and helpful with your insurance claim repair and vehicle pick-up/drop-off.
Lee Hitch, Fix Auto UK
Excellent service
Excellent service. Customer service always very helpful and very polite. The mechanics are just as good and always are well mannered. They fixed my car when they said they would. I would highly recommend this company.
10 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms. Bishop
We appreciate you taking the time to leave us a review. We are happy to hear that you found our customer service and mechanics helpful and polite. It'sgood to know your car was fixed in a timely manner.
Lee Hitch, Fix Auto UK
Insurance claim
This was through an insurance claim. From the minute the car was collected to it being returned. Nothing was too much bother. Excellent customer service. Kept me notified by phone calls or text on the stages of my fix. Car was back within 4 days looking brand new. I will certainly recommend you. Only wished we lived nearer to use you on a regular basis. It was a first class service from everyone. Thank you.
4 February 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Clucas
We appreciate you taking the time to leave this fantastic five star review. We are happy to hear that you received excellent customer service and were kept informed throughout the repair process. It's good to know your car was returned in excellent condition so quickly. We pride ourselves on our Customer Service and this has clearly shone through with your experience.
Lee Hitch, Fix Auto UK
Very professional garage
Very professional garage
Very nice friendly staff, reassuring and kept us informed and up to date throughout.
Did an amazing job
23 January 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Grant
Thank you for your five star review. We are pleased to hear that you found our staff friendly and reassuring, and that you were pleased with the work.
Lee Hitch, Fix Auto UK
Really went above and beyond to find an…
Really went above and beyond to find an issue with rear sensors.
Thank you Neil.
5 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Thomas
Thank you for taking the time to share your feedback. We are happy to hear that our team was so helpful in resolving the rear sensor issue.
Lee Hitch, Fix Auto UK
What a pleasure to deal with Fix Auto…
What a pleasure to deal with Fix Auto Oswestry. They done a fantastic job on our car. Kept us updated regularly. All the staff are lovely. So glad our insurance company put us in touch with them.
22 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr Minton
We are pleased to hear that you had such a positive experience with our team. It is good to know you were pleased with the work and the updates. Thank you for your kind words and taking the time to leave a a five star review.
O/s rear door dent
My car was collected on the Wednesday. I was told to expect it back after 7 to 10 days. It was returned to me the next day. There is no sign of the damage. It looks like new.
29 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Williams
We are pleased to hear that your car was returned so quickly and that you are pleased with the repair. Thank you for your positive feedback and taking the time to leave us a review.
Lee Hitch, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Miss Roads
We appreciate you taking the time to leave us a review. We are pleased to hear you were happy with our friendly service and communication.
Lee Hitch, Fix Auto UK
Fix Auto Oswestry did a fantastic…
Fix Auto Oswestry did a fantastic repair on my car from start to finish. The car was collected and courtesy car organised. Repair is so good it doesn't look like it was damaged at all. They kept me informed of the time span of repair and returned the car in a very polite timely manner. Service from them absolutely faultless. Well done.
20 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms. Barrett
We appreciate you taking the time to leave us a review. We are happy to hear that you were pleased with the repair, courtesy car, and our team's communication. It is good to know you were satisfied with our service.
Lee Hitch, Fix Auto UK
Repair carried out on time and looks to…
Repair carried out on time and looks to be a good job.
19 January 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Mrs Wilson
We appreciate you taking the time to leave us a review and are so glad the repair was completed on time and to your satisfaction. Thank you
Lee Hitch, Fix Auto UK
We used this company through an…
We used this company through an insurance for cosmetic repairs.
Great service and and looking to use for further works on our vehicle because we are so pleased with the finished works
2 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms. Barrett
We are pleased to hear that you were happy with our service through the insurance for cosmetic repairs. We appreciate your positive feedback and are ready to assist you with any future vehicle work.
Lee Hitch, Fix Auto UK
The result was good.
The result was good but I did have to wait for a long time for the job to be done. It could be quite normal dependent on parts availability.
9 January 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Church
We appreciate your feedback and are glad the result was good. We are sorry for the wait, which can occur depending on part availability. Thank you for your patience.
Lee Hitch, Fix Auto UK
Really good service
Really good service, friendly staff., nice courtesy car, would highly recommend
22 December 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Paddock
We appreciate your recommendation and are pleased to hear you you had a positive experience with our friendly staff and courtesy car. Thank you for taking the time to leave a review.
Lee Hitch, Fix Auto UK
Collected and returned on time
Collected and returned on time. Kept me informed all the way through the process.
7 January 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr Harvey
We are happy to hear that our service met your expectations with timely collection, return, and clear communication throughout the process. Thank you for your feedback.
Lee Hitch, Fix Auto UK
First-class Auto Repair Company
Friendly and co-operative staff. The company impressed as a professional organisation, who know what they are doing. Frequent and helpful updates.
20 December 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Happy New Year
Thank you for taking the time to share your positive experience. We are pleased to hear that you found our staff friendly and helpful and were impressed with our professionalism.
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Happy New Year
Thank you for taking the time to leave us a five star review. We are pleased to hear that you had a great experience, and we appreciate your kind words.
Immediately made welcome by all staff
Immediately made welcome by all staff. Estimates of cost
Quickly drawn up and explained. When I left car off
On the following day, transport
Had been arranged and when
work done. All smoothly.
20 December 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Happy New Year
Thank you for taking the time to share your positive experience. It's good to hear that you felt welcome and that the estimates and transport arrangements were handled smoothly.
Good as New
Excellent communication on how my car was being repaired and the expected time frame
Availability of a courtesy car appreciated
The car was pretty ugly after the accident, now she's beautiful once more.
Full valet was lovely
Thank you to the whole team for your expertise on putting my carback on the road
14 December 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Happy New Year
Thank you for taking the time to leave us a five star review. We are pleased to hear that you were happy with our communication, the courtesy car, and the valet. We are pleased to hear your car is once more back to the pre accident condition, and we appreciate your kind words to the team.
The front drive and passenger door…
The front drive and passenger door bottom not lining straight there is a gap
19 December 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Hi Mr Charlie, sorry that there is some alignment issue with your vehicle. I believe our Bodyshop manager has been in touch with you so am sure we will get this corrected for you asap. Many Thanks
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