They were absolutely amazing so kind and understanding as I had a hitch with my insurance and they helped me through the whole process and provided me with a free courtesy car which they didn’t have t... See more
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All the staff I met were extremely helpful and clearly explained what needed to be done and made me aware of any possible hidden extras which could not be seen until the bodywork had been removed. I w... See more
From beginning to end it has been an absolute pleasure to deal with Fix Auto Oswestry after my car was involved in a hit and run incident. They constantly kept me updated throughout the process... See more
Company replied
Work on car not complete and don’t understand how this issue wasn’t seen on first examination. Car came back in a mess hadn’t been cleaned and also marks where dug in with buffer or what ever used on... See more
Company details
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
916 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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It was very good and are very happy…
It was very good and are very happy with the service I was given thank you
28 April 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. O'Callaghan
We are very happy to hear that you were pleased with the service you received. Thank you for taking the time to leave us a review.
Lee Hitch, Fix Auto UK
Amazing customer service from the first…
Amazing customer service from the first day. Everybody is helpful and nothing is to much trouble. Freddie and the team kept us fully up to date and the paint work is amazing and we are very happy.
30 April 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Miss Cleaton
We appreciate you taking the time to leave us a five star review. It is always good to hear that our team was helpful and accommodating, and that you're pleased with the paintwork. Thank you.
Lee Hitch, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Edwards
We appreciate you taking the time to share your positive experience. Thank you for taking the timed to leave a review.
Lee Hitch, Fix Auto UK
These guys are top notch
These guys are top notch
If you love your car this is the place to go
They let you know what's going on with your car so informative and explain in a way you will understand
Car came back clean and ready
Delivery to the door
Again I'm so impressed
28 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Field
We appreciate your kind words. We are pleased to hear that you were impressed with our informative service and the condition of your car upon its return. Thank you for taking the time to leave us a five star review.
Lee Hitch, Fix Auto UK
Helpful no nonsense staff
Helpful no nonsense staff
Who kept us informed throughout the process
24 April 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Cheadle
It is good to hear that our staff were helpful and kept you informed throughout the repair. Thank you for your positive feedback, and for taking the time to leave a review.
Lee Hitch, Fix Auto UK
excellent communication throughout the…
excellent communication throughout the process and repair work seems flawless
21 April 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Mr Bull
We appreciate you taking the time to leave us this review. We are happy to hear you were impressed with our communication and repair work. Thank you for the five star review.
Lee Hitch, Fix Auto UK
All departments I dealt with were…
All departments I dealt with were professional and really looked after the customer and kept them informed every step of the way.
Excellent service, would highly recommend.
17 April 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Hanks
We appreciate you taking the time to share your your experience. We are pleased to hear that you found all departments professional and that you were well-informed throughout the process. Thank you for your recommendation.
Lee Hitch, Fix Auto UK
Great job
Great communication, very pleased with the results of the job
17 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon ~Ms Taylor
We are very pleased to hear you were happy with our communication and the job's results. Thank you for taking the time to leave a five star review.
Lee Hitch, Fix Auto UK
Fantastic job
Fantastic job, I dropped my car off and picked up my courtesy car.They text me on where the car was on its repair journey and when it was ready to pick up. The repair was brilliant and it was washed and polished and cleaned inside too. Thank you for a great service
8 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms Wright
We appreciate your positive feedback. We are pleased to hear that you were informed about the repair progress and satisfied with the service, including the car wash and interior cleaning. thank you for taking the time to leave a five star review.
Lee Hitch, Fix Auto UK
Excellent company
After my car was damaged in a car park, my insurance put me through Fix Auto. Right from go they were very helpful and the cat was collected, repaired and returned as new. Their communication was excellent and I was kept informed all the time.
8 April 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Snart
We appreciate you taking the time to leave us a review. We are pleased to hear that you were happy with how efficiently we handled your car repairs following the incident and that you were well-informed throughout the process.
Lee Hitch, Fix Auto UK
Efficient and excellent service!
Speedy, efficient and excellent service and lovely staff too. Great paint job on my car. Can thoroughly recommend this garage.
25 March 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mrs Newsholme
thank you for taking the time to leave us a five star review. We are happy to hear you received speedy, efficient, and excellent service. We appreciate your recommendation.
Lee Hitch, Fix Auto UK
Front end damage looks like new
Unfortunately was a long wait for parts, but kept informed and updated twice weekly, the repair is outstanding and looks absolutely fantastic and they even valeted inside as well as out, which I didn't expect, next time the car need a valet I will have to another accident🤣😂 picked up and delivered 6 stars thank you all 😃🙃 over the moon 🌙
22 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Dr. Metcalfe
Thank you for taking the time to leave us a revied. We appreciate your patience regarding the wait for parts. It is good to hear that you are pleased with the repair quality and the valet service. Thank you for the six-star feedback; we're delighted you are over the moon.
Lee Hitch, Fix Auto UK
The repair took three weeks which
The repair took three weeks which , given the relatively minor nature of the damage, seemed quite a long time. I was charged over £300, on top of the insurance cost, but couldn't really see what had been undertaken to justify that extra cost and I am awaiting the opportunity, at my leisure, to return the car to the garage to have a bit more buffing and polishing undertaken,as agreed by Neil
24 February 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Hi Michael. Sorry to read your post, i have checked into your repairs. We target 10 Working days on average for all repairs, given the extent of the repairs on your vehicle we feel the time taken was within our expectations. I believe the extra work was something that you agreed for and did confirm this with ourselves. As you mentioned neil has agreed to the additional buffing and polishing at no additional cost. I hope this resolves the issues for you but any further problems please contact the office and we can address this for you. Many Thanks.
My experience with this company has been brilliant!
My experience with this company has been excellent! After a bump they delivered my courtesy car at an agreed time, repaired my car and brought it back to me. The repair was brilliant and the car looks like new! Throughout they kept me informed of progress and were pleasant and professional. I am very impressed and grateful.
12 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Bannister
Thank you for taking the time to leave us a review. We are happy to hear that you were pleased with the courtesy car delivery and the repair work. It is good to know you were satisfied with how well we kept you informed, we do pride ourselves on our customer service.
Lee Hitch, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Molloy
Thank you for taking the time to leave us a five star review
Excellent Service
My insurance company informed me of the company they recommend.
Which was Fix Auto, initially I thought they are to far away for me to drop the car off and collect it.
I didn't need to do anything as Fix Auto rang me asked if ant dates were not convenient for me. We agreed a day, time and location as there service included collection whilst dropping off the hire car and returning my car / collecting the hire car.
The staff kept me informed of each stage of the repairs (which was damage to the front and rear passenger doors) the rear door required replacing . My car was returned as good as new.
The staff were always plesent polite and knowledgeable. The repair also has a life time guarantee whilst I still own the car.
I would have no hesitation in recommending Fix Auto .
25 February 2026
Unprompted review
I had a great experience with Fix Auto…
I had a great experience with Fix Auto Oswestry. The staff are professional and friendly. I received regaular updates by text and email on the progress of my vehicle repairs. Fantastic result and 5 star service over all, thank you very much! Highly recommend.
10 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Sakrane
Thank you for taking the time to leave us a five star review. We were happy to hear about your great experience with our professional and friendly team. It is great to know you received regular updates and a fantastic result. Thank you for the recommendation.
Lee Hitch, Fix Auto UK
Friendly staff in the office
Friendly staff in the office. Assessor on hand and able to assess damage on arrival. Clean courtesy car available to take away. Clean car when it was repaired and returned. Service with a smile.
5 March 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Cleary
We appreciate your positive feedback. We were happy to hear that you were pleased with our team, the assessment process, the courtesy car, and the cleanliness of your car upon its return. Thank you for taking the time to leave a review.
Lee Hitch, Fix Auto UK
Excellent customer service from FixAuto…
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent condition and had been cleaned inside and out after repairs made to front bumper and fog light. Top marks to everyone involved.
6 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Rosenthal
Thank you for taking the time to leave us a five star review. We were happy to hear that you were kept informed throughout the repair process and that your car was returned in excellent condition. We are happy to hear you were pleased with our service.
Lee Hitch, Fix Auto UK
It would of been nice to have a walk…
It would of been nice to have a walk around the car with someone instead of just be given the there was a stline strip missing off number Lauren was very good at her job and car was returned clean
5 March 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon. Apologies you were not given a proper handover of your vehicle, hoping all the repairs were satisfactory for you and thank you for mentioning about Loren, i will pass those comments on.
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