I have had a very good experience with fixauto the staff are very nice a all around great service and workmanship is Exceptional so yes 5star from me.
Company replied
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I have had a very good experience with fixauto the staff are very nice a all around great service and workmanship is Exceptional so yes 5star from me.
Company replied
Excellent repair to van. Collected and returned to my address enabling me to carry on running the business without stress. Van was beautifully clean and well looked after. Many thanks for all your har... See more
Company replied
I was directed to Fix Auto in Mitcham by my insurers and was very impressed by their communications which kept me informed about the stages of the repair process. The results were good and on time and... See more
Company replied
First class service from start to finish. After being involved in an accident which wasn’t our fault and the other person driving off before being able to get their details, we can’t thank Fix Auto en... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

8 Wandle Way, CR44NB, Mitcham, Surrey, United Kingdom
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Kept fully up-to-date on the progress of the works and a great final result on the body repairs.

Reply from Fix Auto UK - Fix Auto Mitcham
Repairs were well done and completed earlier than forecast. A minor electrical fault caused me to return the car however this was dealt with immediately and courteously.

Reply from Fix Auto UK - Fix Auto Mitcham
Very good service overall, booking, explanation and collection and finally return of my car.
Rav the staff member was thorough in explanation and friendly

Reply from Fix Auto UK - Fix Auto Mitcham
Service was amazing.
Quality of the repair is exceptional. Can't even tell there was damage before.
They offered a very good service.
Thank you!

Reply from Fix Auto UK - Fix Auto Mitcham
Very professional, great work. Accommodating with a good sense of humour too.

Reply from Fix Auto UK - Fix Auto Mitcham
I had a very good experience with Fix Auto Mitcham.The whole process from booking to completion was done with great care. Staff were friendly and very professional .My car was beautifully repaired.
I Highly recommend them.

Reply from Fix Auto UK - Fix Auto Mitcham
I had an excellent experience - the staff were very friendly and informed. They kept me apprised and up to date with the timescale of repair. The repair was beautifully done; you wouldn't even know there was any damage in the first place. I would deffo recommend.

Reply from Fix Auto UK - Fix Auto Mitcham
Fix Auto carried out bodywork repairs to our Honda CRV.
The whole process from booking to completion was done with great care. Staff were friendly and very professionally.
Highly recommend them.

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent job, Really friendly staff, great service and great work

Reply from Fix Auto UK - Fix Auto Mitcham
The staff are friendly, helpful and efficient.
The repair work was done very satisfactorily.

Reply from Fix Auto UK - Fix Auto Mitcham

Reply from Fix Auto UK - Fix Auto Mitcham
My car was fixed before the expected date on arrival I was greeted by a lovely gentleman called Rav.
Thanks for the great customer service highly recommended!

Reply from Fix Auto UK - Fix Auto Mitcham
Bunch of rude A holes. How they think they can get away with talking to people the way they do amazes me. Reading the other reviews looks like I got a lucky escape

Reply from Fix Auto UK - Fix Auto Mitcham
Very good service from start to finish will definitely use them again

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent service so helpful and understanding to issues that arose. Friendly staff and great job on car. Even gave it a good clean. Thoroughly recommend

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent professional service from beginning to end. Pleasant call from them to arrange suitable time to collect my car. One of their staff turned up promptly and at the designated time. Work carried out to an excellent standard, looking as good as new. Notified promptly once car was ready (was only with them for less than 2 weeks) and car duly return for me the following day. Very friendly chap picking up and dropping off the car, would definitely use this firm again (though obviously hope I don't have to!)

Reply from Fix Auto UK - Fix Auto Mitcham
I had used fix auto twice and received an excellent service from the company.

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent service. Having had my VW Polo rear-ended by a Range Rover, causing considerable damage, Fix Auto Mitcham did an incredible job in returning my car to pristine condition in a very reasonably time. Very happy to recommend them – this isn’t the first time I have used their services.
Andy

Reply from Fix Auto UK - Fix Auto Mitcham
My cars battery was run till it had died and was told it’s not the garages fault, cost 147.99 for a new battery and the garage refused to help, also have footage of their driver driving my car well over the speed limit and hitting speed bumps so hard you hear the car hit the floor after and still get nowhere when talking to the staff. Not happy at all

Reply from Fix Auto UK - Fix Auto Mitcham
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