I took my car into the garage for a body work repair. The examination was very thorough and I was able to get the work done promptly. My insurance company and Fix Auto worked together seamlessly to... See more
Company replied
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My car was collected and delivered to my house when repairs were complete. All the staff are very friendly and helpful and were in constant touch with me to give me updates. I am glad that it was loca... See more
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Genuinely made my day with a visit to this place. Couldn’t have asked for better customer service - nothing was too much trouble and it was refreshing to be greated with a “can do” attitude. Professio... See more
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Wow - to say I’m pleased is a total understatement! From initial contact to picking up the car was absolutely flawless. Expert help & advice, friendly, attentive service - really felt looked after. Th... See more
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Company details
About Fix Auto UK - Fix Auto Loughborough
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
9a Messenger Close, LE11 5SR, Loughborough, Leicestershire, United Kingdom
- 01509 631838
4.7
Excellent
455 reviews
Asks customers to review
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Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Salil, thank you for your review, we are pleased you were happy with the service that you received.
Kind regards
Faye
Kept me informed
Kept me informed, provided courtesy car to my workplace, cleaned our car whilst fixing it. Very happy with service.
19 April 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Ms Wright,
Thank you for leaving us a review, we greatly appreciate your taking the time to leave us some comments about your experience with us. I will share this with the team who will be happy to hear you were impressed!
Kind regards
Faye
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Mr Holland,
Thank you for taking the time to leave us a review based on your recent experience with us. We are so happy to hear that your experience was a positive one, and i will share this with the team.
Kind regards
Faye
great work excellent staff and very…
great work excellent staff and very pilot also very quick of updating u what is going on thank you
18 April 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Warren, thank you so much for leaving us a review. We are pleased to hear you were so happy with the service you received from the team. I will share your comments with them.
Kind regards
Faye
Very efficient kept me informed about…
Very efficient kept me informed about the progress with my repair would recommend them
16 April 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good afternoon Polly,
Thank you for your review! We very much appreciate you taking the time to leave such positive comments. I will share your review with the team who love to hear that their hard work is acknowledged.
Kind regards
Faye
Excellent and highly recommend
Easiest repair handling, staff are friendly and kept in touch with regular updates.
14 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning,
Thank you for taking the time to leave us a review. We really appreciate hearing customers feedback, and its even better when its so possitive!
I will share your comments with the team.
Kind regards
Faye
Excellent service and communication
Excellent communication throughout the whole repair process. Car picked up and delivered back by pleasant staff. Works completed quickly and to a high standard. Would recommend
21 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning,
Thank you for taking the time to leave us a review! The team do work hard to provide the best service possible to our customers, and its always brilliant to hear that their hard work has paid off. Have a lovely weekend,
Kind regards
Faye
Highly recommend
Collected car really quick from minute they had my car they kept me updated with everything quick repair and return of my own car highly recommend
21 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Ms Martin, thank you for your review! We are so pleased to hear that you were impressed with the service. The team really do love to hear when their hard work has paid off.
Have a lovely weekend,
Kind regards, Faye
Superb quality of work and excellent…
Superb quality of work and excellent customer service
20 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Mr Dowding, thank you for your review. We really appreciate you taking the time to leave us some comments about the experience, and are thrilled to see you were so happy.
Kind regards, Faye
Reply from Fix Auto UK - Fix Auto Loughborough
Good afternoon Ms Mehta,
Thank you for taking the time to leave us some feedback! I have shared this with the team who are always grateful to receive feedback.
Thank you
Faye
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Ms Smith, Thank you for your review! We are glad to hear you were so happy with the service. Have a lovely weekend, Faye.
Marvelous staff and did everything to…
Marvelous staff and did everything to my satisfaction I was able to get hold of staff when I rang
29 February 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Mr Unwin, thank you for your review. We are pleased to hear you were happy with the service you received, and the staff are grateful for your taking the time to leave us a review.
Kind regards, Faye
Very friendly customer service and…
Very friendly customer service and excellent professional repair work! Thanks to the ladies in reception Karen, Heather and Louise, Estimator Adam, Manager Terry and the rest of the staff, thank you and God bless you all!
8 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning,
Thank you so much for taking the time to leave us such a lovely review! We are pleased to see that you were so happy with the repairs and the service, and i have shared this with the team.
Kind regards
Faye
Friendly and efficient staff
Friendly and efficient staff, good communication, and a job well done
8 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Ms Bedford,
Thank you for your review, we are glad you were pleased with the service.
Kind regards
Faye
Pick my car on time kept me updated all…
Pick my car on time kept me updated all the way delivered
My car back to me excellent service would recommend
7 March 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning, Thank you for your review, we are pleased to hear you were happy with the service you received.
Kind regards
Faye
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Ms Stafford, thank you for your review. We are happy that you were happy with the service and the repairs and i will share this with the team.
Kind regards
Faye
The company from start to finish to be…
The company from start to finish to be honest the Louise and the other members of staff who booked my car in to the amazing young man who dropped off the courtesy car and took mine away to be repaired. The constant messages and emails letting me know about the cars progress. To the lady saying my car was ready and me doing a happy dance lol. And lastly the the important bit the workmanship outstanding you couldn’t tell absolutely amazing and washed and cleaned and the Paul dropping it off and collecting the the other one which I won’t miss lol. The staff are so freindly go out there way and quick I can’t thank you all enough for what you have done so very much appreciated thank you
29 February 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Ms Devine, thank you for such a fantastic review! We are thrilled to hear that you were so happy with the service and the repair you received, and I will certainly be passing onto the team.
Kind regards
Faye, Fix Auto Loughborough
No hassle and speedy.
No hassle and speedy.
Impressed with the great quality and quick repair.
Good Communication.
14 February 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning,
Thank you for the review, we are glad you were happy with the service and the repairs you received.
Kind regards,
Faye
Fantastic service from all your team…
Fantastic service from all your team from start to finish to my body repair on my ford focus, well done to you all the body repairs were excellent, would recommend to anyone keep up the good work
16 February 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Loughborough
Good afternoon Jemma,
Thank you for taking the time to leave us a review. We are pleased to see you were happy with both the service and the repair to your vehicle!
I have shared your comments with the team, who appreciate all customer feedback but especially when it is so positive.
Kind regards
Faye
Bumps and damage gone
From start to finish it was brilliant collecting and dropping off vehicles was kept up to date constantly and my vehicle was repaired ahead of time they were superb I would recommend them to everyone 5 star service
14 February 2024
Reply from Fix Auto UK - Fix Auto Loughborough
Good morning Mr Thornton,
Thank you for your review, I have shared this with the team who are glad to hear that you were so happy with the service and repairs you received.
Kind regards
Faye
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