I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
1st class job from delivery of vehicle to receiving the car back after repair. The transition of the different steps could not have been smoother. Vey friendly staff and excellent work as well and a q... See more
Company replied
Great experience, from start to finish. Car places can sometimes feel slightly intimidating. From walking into Fix auto the service was outstanding. From being greeted by the girls on reception, to b... See more
Company replied
I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me upd... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
4 South Place, Harlow, CM20 2AN, Essex, Cambridgeshire, United Kingdom
- 01279 439256
4.8
Excellent
302 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Turned out an excellent job on my dad’s…
Turned out an excellent job on my dad’s Jag, staff were pleasant and helpful.
18 March 2026
Reply from Fix Auto UK - Fix Auto Harlow
Hi Gary ,
We appreciate you sharing your positive experience! We're so glad to hear that our staff were pleasant and helpful and did an excellent job.
Thanks
Emma Barley
I had a very positive experience with Auto Fix UK
I had a very positive experience with Fix Auto UK. From start to finish, their team was professional, efficient, and easy to deal with.
They deliver prompt and efficient repairs, maintain clear and consistent communication with customers, and uphold a high standard of workmanship. Their professionalism and reliability make the whole process smooth and reassuring for clients.
10 March 2026
Reply from Fix Auto UK - Fix Auto Harlow
Hi John,
We appreciate you sharing your positive experience. We're happy to hear that our team was professional, efficient, and easy to deal with from start to finish. It's great to know you found our repairs prompt and our communication clear.
Thanks,
Emma
I appreciate all contact by WhatsApp
I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my forte but guess saves some time although car not collected until after a week had elapsed. Happy with work carried out.
24 February 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Mrs Hadleigh,
We appreciate your feedback and are glad you're happy with the work. We'll review our communication regarding additional charges to ensure clarity. We're also looking into collection times to improve efficiency. Thank you for bringing this to our attention.
Many Thanks
Emma
Quick service
The car was picked up and I was left with a courtesy car, it was a quick and efficient service. The male that collected my car was very friendly and helpful. My car was returned looking fabulous again.
17 February 2026
Reply from Fix Auto UK - Fix Auto Harlow
Hi Joanna,
We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you found our service quick and efficient and that you were pleased with how your car looked upon its return.
Many Thanks
Emma Barley
Very professional company
Very professional company, Martine was great and helped me source parts and managed the repairs brilliantly.
Results were spot on, would thoroughly recommend FixAuto for any repairs.
4 February 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Andrew,
We appreciate you recommending our services! We're happy to hear that you had a positive experience and that our team helped manage the repairs effectively.
Many Thanks
Fix Auto Harlow
amazing work
amazing work, could not be happier with everything. such a quick turnaround too.
28 January 2026
Reply from Fix Auto UK - Fix Auto Harlow
Hi Saskia,
We're so happy to hear that you are pleased with the work that was completed and how quickly we were able to assist you. Thanks for the review!
Many Thanks
Fix Auto Harlow
Nissan Qashqai repair
1st class job from delivery of vehicle to receiving the car back after repair. The transition of the different steps could not have been smoother. Vey friendly staff and excellent work as well and a quick turnaround also. Well done, would recommended.
15 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Ken,
We appreciate you taking the time to leave us such great feedback. We're happy to hear that the entire process, from start to finish, was smooth and efficient. We're also glad you were pleased with our friendly staff and the quality of work.
Thanks
Fix Auto Harlow
Excellent service from even before they…
Excellent service from even before they get the car, no issues what do ever and very understand of changing dates and times to suit your needs, car looks better than before, would highly recommend them, superb.
20 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Mark,
We appreciate your superb feedback and are so glad to hear about your excellent experience! We're happy we could accommodate your scheduling needs and that your car looks better than before.
Many Thanks
Emma
My car was sent here due to a non fault…
My car was sent here due to a non fault accident, never would know the car had been hit where it had, and even came back valeted.
19 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Ben,
We're happy to hear that your car's repair met your expectations following the accident. It's great to know you were pleased with the valet service as well. Thank you!
Many Thanks
Emma
Reply from Fix Auto UK - Fix Auto Harlow
Hi Philip,
We're happy to hear that you received quick service and found our staff polite. Thank you for your positive feedback; we appreciate it.
Many Thanks
Emma
The Fix Auto Experience!
I recently took my car to Fix Auto for body repairs and was genuinely impressed by the thoroughness of their work. Not only did they fix the damaged parts, but they also carried out a series of diagnostics that uncovered issues I hadn’t even noticed. Their communication throughout the process was excellent, and I especially want to acknowledge Martine for her invaluable support in coordinating different aspects of the repair. I would wholeheartedly recommend Fix Auto to anyone in need of quality body repair services.
9 December 2025
Reply from Fix Auto UK - Fix Auto Harlow
Hi John,
We appreciate you taking the time to share your experience. We're glad to hear that you were impressed with the thoroughness of our work and the communication you received. It's great to know that the coordination was invaluable. We value your recommendation!
Many Thanks
Emma
Excellent service
Excellent service. Picked up my car, left me with one to drive. Delivered it back a week later and it was immaculate. Kep me updated as well. Would definitely recommend. Thank you
2 December 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Beverley,
We appreciate you taking the time to leave us such a great review! We're happy to hear that you were pleased with our service and the condition of your car. Thank you for your recommendation!
Many Thanks
Emma
Very professional and friendly staff
Very professional and friendly staff
Highly recommend
21 November 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Craig,
We appreciate your kind words and are so glad you had a positive experience with our team. Thanks for the recommendation!
Many Thanks
Emma Barley
Just had my car back from passenger…
Just had my car back from passenger door being repaired ( and it was bad) and what an amazing job they have done it’s like it’s never been damaged. Service has been amazing from time of booking it in to being dropped back to me. I would highly recommend any repair work needing wether small or large job. Car also came back washed & cleaned very happy 😊
18 November 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Natalie,
We're happy to hear that you're pleased with the repair work on your car door! It's wonderful that you found our service amazing from start to finish. We appreciate your recommendation and are glad you were happy with the cleaning.
Many Thanks
Emma Barley
Kind and friendly
All the staff were very kind and friendly. The service was quick and had my car back after 5 days. The work carried out was to a very high spec.
10 November 2025
Reply from Fix Auto UK - Fix Auto Harlow
We're happy to hear that you found our staff kind and friendly! It's great to know you were pleased with the quick service and the high standard of work completed on your car.
Many Thanks
Emma Barley, Fix Auto UK
They are prompt, professional and efficient
You guys are prompt, professional and efficient
Nice dealing with you, always
31 October 2025
Reply from Fix Auto UK - Fix Auto Harlow
Hi Ikenna
We appreciate your kind words! We are happy to hear that you had a positive and efficient experience. It's always a pleasure assisting you.
Many Thanks
Emma Barley, Fix Auto UK
Excellent service from start to finish
Excellent service from start to finish. Staff very friendly and efficient. Car repaired to an excellent standard. Would highly recommend the company.
31 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Deborah,
We appreciate you taking the time to leave us your kind feedback! We're so glad to hear that you were happy with our friendly staff and the repair work.
Many Thanks
Emma
Friendly, fast & Efficient
I received a very fast and efficient service. The staff are very friendly and helpful and nothing is too much trouble. I was really happy with the work done on my car and can thoroughly recommend this company.
23 October 2025
Reply from Fix Auto UK - Fix Auto Harlow
HI Mrs Dorman,
We appreciate you sharing your experience! We're happy to hear that you received fast, efficient, and friendly service and that you were pleased with the work done on your car.
Many Thanks
Emma
Fantastic speedy service
Very easy to deal with. Work was done very quickly and arrangements were made speedily and without any hassle.
The repair was second to none - can’t tell there was ever an issue with the car in the first place
Amazing service
30 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
HI Paul,
We're happy to hear that you found our service easy to use, quick, and hassle-free. We appreciate your positive feedback regarding the high-quality repair work. Thank you!
Many Thanks
Emma
A job well done
A very honest and reliable garage, very experienced and job is done to perfection couldn't tell anyone accident occured
22 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Michael,
We're happy to hear that you found our garage honest and reliable. We appreciate your feedback and are glad the work met your expectations and high standards.
Many Thanks
Emma
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.