Great customer service. Proposed repairs, costs and time frame to complete them were clearly explained and timing of the repair was arranged to suit me. Everyone I spoke to was pleasant and helpful... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great customer service. Proposed repairs, costs and time frame to complete them were clearly explained and timing of the repair was arranged to suit me. Everyone I spoke to was pleasant and helpful... See more
Company replied
Had to have a rear tailgate scratch repaired, tried a more local Volvo Approved bodyshop who didn’t bother to reply for two weeks… Fix replied by return, were helpful and friendly. Repair excellent... See more
Company replied
There’s a lady there called Kristy. I cannot speak highly enough of her. She’s just brilliant. We had nearly 4 weeks of insurance companies trying to avoid responsibility. Kristy stuck at it patie... See more
Company replied
The repair was outstanding. The receptionist and delivery driver fantastic. The customer service I received from the chap who I dealt with was woeful. No ‘good morning’. He kept me waiting for age... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Deepcut Bridge Rd, Deepcut, GU16 6QP, Camberley, Surrey, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just picked my car up which was scratched on the bonnet. Wow more than happy did a great job. Cost was as quoted so would highly recommend.

Reply from Fix Auto UK - Fix Auto Deepcut
The Fix Auto Team in Deepcut has been extremely professional, helpful and kind.
Definitely a good experience.

Reply from Fix Auto UK - Fix Auto Deepcut
Very professional, polite, quick service, great customer care with relaying information and excellent repair with a sparkly clean washed car on pick up. Can't fault them, they definitely know their business, would highly recommend. July25

Reply from Fix Auto UK - Fix Auto Deepcut
I found all of the staff at Fix Auto to be very polite, competent, and friendly. I was kept well informed throughout and my car repair was carried out on time. While awaiting the go ahead from my insurance company I was impressed that whenever I called for an update the phone was answered by someone who was happy to check and keep me fully up to date on insurance company progress. I have no negative comments to make about this company whatsoever, and while I would hope not to need their services again, if I do, they will certainly be my first choice.

Reply from Fix Auto UK - Fix Auto Deepcut
Excellent repair of my vehicle after it was driven into when parked. Good communication and friendly staff

Reply from Fix Auto UK - Fix Auto Deepcut
WE have been very impressed indeed by the helpful and knowledgeable staff we dealt with. The repair(s) was very carefully explained to us and very professionally carried out.
We cannot fault the friendly, yet efficient, atmosphere we encountered in dealing with these folk.

Reply from Fix Auto UK - Fix Auto Deepcut
Thank you for being so kind & attentive in an upsetting situation with my car.. friendly & efficient a very professional repairer i was very impressed with the service i received
My car looked amazing 🤩

Reply from Fix Auto UK - Fix Auto Deepcut
I found that Fix Auto’s service was very good even though the parts for my car took a long time to procure. Once they had the parts they were able to complete the repair quickly.
The receptionist and the driver who collected and brought back my car were excellent!

Reply from Fix Auto UK - Fix Auto Deepcut
Very good experience with a quick turn around from collecting the vehicle to dropping off. Very happy with the way the repairs were done.

Reply from Fix Auto UK - Fix Auto Deepcut

Reply from Fix Auto UK - Fix Auto Deepcut
Superb service from start to finish. The accident occurred on a Saturday evening...they called first thing Monday...the car was fully repaired by Thursday and I was kept informed every step of the way...just perfect!

Reply from Fix Auto UK - Fix Auto Deepcut
Staff were very helpful, professional and hardworking. Job was done perfectly, and car was returned to my door immaculately. Receptionist/job manager Kristie was especially wonderful to work with.

Reply from Fix Auto UK - Fix Auto Deepcut
Friendly, helpful and amazing service all round. Car repaired and delivered back to us quickly and a fantastic result with the car. Thank you so much and I highly recommend.

Reply from Fix Auto UK - Fix Auto Deepcut

Reply from Fix Auto UK - Fix Auto Deepcut
They arranged for a hire car, and did the repair on my car very well, and quicker that anticipated.

Reply from Fix Auto UK - Fix Auto Deepcut
All very simple, well organised and straightforward. I was kept fully informed throughout. The quality of the repair is really good. All the staff I dealt with were friendly and helpful, especially Kristy! Thank you.

Reply from Fix Auto UK - Fix Auto Deepcut

Reply from Fix Auto UK - Fix Auto Deepcut
Really great service provided! Kept me updated all the way through, gave me a great courtesy car that matched what I needed. All in all great job.

Reply from Fix Auto UK - Fix Auto Deepcut

Reply from Fix Auto UK - Fix Auto Deepcut
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.