After the heartache of damaging the car it was refreshing to be given a brand new courtesy car for the duration of the repair. The team at Crawley - Jas and Kally - always very helpful and polite wit... See more
Company replied
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Had my Toyota Supra repaired by fix auto after an accident.Really impressed by the quick turnaround as it’s not easy to get parts for.I was well looked after by Rob in the bodyshop and was impressed b... See more
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We can’t rate Auto Fix Crawley more highly. Our experience was totally fuss free and professional. The staff were really efficient and helpful. Our car was returned in showroom condition, all repai... See more
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My fiancé car was hit by another car at a T junction so the other drivers fault completely. Her insurance company Aviva selected fix auto. We had to wait for a while to book the car in because they we... See more
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Company details
About Fix Auto UK - Fix Auto Crawley
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
35- 37 East Park, RH10 6AN, Crawley, West Sussex, United Kingdom
- 01293 867034
4.7
Excellent
249 reviews
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Decent courtesy car and 5 star repair
After the heartache of damaging the car it was refreshing to be given a brand new courtesy car for the duration of the repair. The team at Crawley - Jas and Kally - always very helpful and polite with dealing with queries and couldn't be happier with the quality of the repair to replace doors and trims. Car looks better than ever
2 October 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hi Paul
Thank you so much for your lovely 5-star review! We are thrilled to hear that you had such a positive experience with us.
Best regards,
Excellent
Fix Auto were prompt and kept me informed during the entire time
30 September 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hello!
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Excellent customer service
Excellent customer service. Repair looks like new. Good communication
30 September 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hello Angela, Thank you so much for your 5* review. We are so pleased you are happy with our service & repairs. We wish you all the best.
Reply from Fix Auto UK - Fix Auto Crawley
Hello,
Thank you so much for your lovely 5-star review!
Best regards,
I have had a Smooth experience thanks…
I have had a Smooth experience thanks to the girls who have been very informative and have made sure to keep me in the loop with what’s going on.
Paint job 10/10
A massive thanks to all at Fix it Crawley once again a massive thanks to both Kallie and Jasmine
20 August 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our team—from the first call to the final handover. Providing world-class customer service and high-quality repairs is what we strive for every day, and it’s incredibly rewarding to know we delivered that for you. Your kind words mean a lot to the entire team, and we’ll be sure to share them with everyone involved. We look forward to welcoming you again whenever you need us!
Car was clean and returned as planned
27 July 2026
Reply from Fix Auto UK - Fix Auto Crawley
Hello , Thank you so much for your 5* review. We are so pleased you are happy with everything. We wish you all the best.
Fix Auto Crawley
I would strongly advise anyone to think twice before using this garage.
My vehicle was in their care for around three weeks following an insurance claim. I had my vehicle transported to another garage, it was in an absolutely disgraceful condition. The entire car was covered in bird discharge, dirt and grime, with bird mess all over it. Apparently they store their customers vehicles in a pigeon sanctuary.
The garage the car was delivered to afterwards even commented on the poor state it arrived in, which says everything.
Staff clearly do not care about you, or your vehicles, Please avoid at all costs to avoid having your vehicles left covered in mess just like mine.
3 August 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hello Calum,
We are sorry to hear that you are disappointed with the condition of your vehicle's exterior.
As the vehicle had been declared a total loss by your insurance company, it was stored within our total loss compound. The vehicle was subsequently collected directly from this location, and we did not have the opportunity to inspect or assess its condition before collection.
We value your feedback and will consider ways to improve our total loss storage processes to provide a better experience for our customers in the future.
Thank you for bringing this to our attention, and we wish you all the best.
A seamless experience using Fix Auto
A seamless experience using Fix Auto. At the beginning they contacted me promptly to book an appointment for the repair. They contacted me to advise there had been a delay on a part arriving from the manufacturer but during that call re-booked. They arrived to collect the car on time and delivered it back promptly. The delivery driver was polite, courteous and engaging. All in all, everything worked well, including the actual repair.
10 July 2026
Reply from Fix Auto UK - Fix Auto Crawley
Hello Trevor, thank-you so much for your amazing 5* review! We are so pleased you are happy with your service and repairs. We wish you all the best in the future. Take care and bare us in mind if you need any future repairs. Thanks again :)
Communicated well and kept me updated
Communicated well and kept me updated. Work carried out to an excellent standard
26 June 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hello, Thank-you so much for your amazing 5* review! We are so pleased you are happy with your service and repairs. We wish you all the best in the future. Take care and bare us in mind if you need any future repairs. Thanks again :)
Very helpful and kept up to date on the…
Very helpful and kept up to date on the repairs . It finished earlier than predicted and the courtesy car was clean and in great order . The staff were very helpful and professional
30 June 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hello Linda, Thank you so much for your 5* review. We are so pleased you are happy with our service & repairs. We wish you all the best.
My Golf went into Fix auto Crawley for…
My Golf went into Fix auto Crawley for minor damage to the back end. My experience was great from start to finish. The girls in the office were friendly and helpful and kept me up to date. The work was done quickly and efficiently. Very pleased, thank you so much.
13 May 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hi Gill,
Thank you so much for your lovely 5-star review! We are thrilled to hear that you had such a positive experience with us.
Best regards,
Reply from Fix Auto UK - Fix Auto Crawley
Hello,
Thank you so much for your lovely 5-star review!
Best regards,
Service was amazing from the start
Service was amazing from the start, so helpful and kept me in the loop of what was happening. The car looked great when I picked it up. Absolutely amazing work and lovely people.
16 March 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for your lovely review! We’re so glad you felt well looked after and pleased with how your car turned out. We really appreciate your kind words and hope to see you again!
Amazing staff and high quality service!!
Recommended repairer from Insurance. Great recommendation!! From the moment I dropped my car off to the day I picked it up. Polite and courteous service. Kept informed throughout assessment, quote and works. Well informed when enquiring how things were with insurance and responded back in promptly with answers. Thank you for easing a very stressful situation. 5*.
2 February 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hello Darren, Thank-you very much for your amazing 5* review! We are so pleased you are happy with your services :)
First class service
First class service, quality of the repair was faultless and the customer service I got from the girls on the front desk was outstanding
29 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hi Richard,
Thank you so much for your lovely 5-star review! We are thrilled to hear that you had such a positive experience with us.
Best regards,
Excellent quality of repair and…
Excellent quality of repair and outstanding service/assistance throughout. Highly recommended.
22 January 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hello , Thank you so much for your 5* review. We are so pleased you are happy with our service & repairs. We wish you all the best.
Very quick & very easy!
Very quick & very easy. Dropped the car off, 10 days later, car ready! They confirmed everything, made the whole stressful situation, NOT stressful. Car looks better now than it did before! Me & my daughter are very happy. Thank you.
23 December 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hello, Thank-you so much for your amazing 5* review! We are so pleased you are happy with your service and repairs. We wish you all the best in the future. Take care and bare us in mind if you need any future repairs. Thanks again :)
Worldclass customer experience
Worldclass customer experience. Quality of the repair is gold standard, but what was remarkable is the service I received from the team at the reception. From first phone interaction to drop off and arranging rental vehicle, updates during work and pick up of the car, it could not have been better. This is rare enough these days to be highlighted… this team is at the epitome of customer service.
4 December 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our team—from the first call to the final handover. Providing world-class customer service and high-quality repairs is what we strive for every day, and it’s incredibly rewarding to know we delivered that for you. Your kind words mean a lot to the entire team, and we’ll be sure to share them with everyone involved. We look forward to welcoming you again whenever you need us!
Insurance job well done.
It was a straightforward insurance job but (a) they did the repair well and (b) the complexity is I was abroad through part of the process and the Fix Auto Receptionist kept me well informed. All round, all good.
23 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hi Stephen Thank-you very much for your amazing 5* review! We are so pleased you are happy with your service and repairs :)
Excellent!
From first contact through to collection, all the insurance and rental process and everything in between - Jasmine & Kally were brilliant! The work completed is to a very high standard and I have no hesitation in recommending Fix Auto Crawley.
23 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Crawley
Hello!
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
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