Great staff and helpful. Car was repaired to a good condition. Only slight issue was getting a courtesy car later than expected but would recommend them.
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Really positive experience with these guys above and beyond the service you expect these days. Helpful keep you informed and really great job. Thank you to Peter for arranging everything.
My experience of Mustows was very good. The people I spoke to were extremely helpful and courteous. They picked the car up for me, it was repaired quickly and cleaned thoroughly both inside and out... See more
Vehicle was collected and returned albeit 7 weeks later because of obtaining parts In my opinion a first class repair has been carried out and would highly recommend
Company details
About Fix Auto UK - Fix Auto Caldicot
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 3 Castle Way, NP26 5PR, Caldicot, Wales, United Kingdom
- 01291 421900
4.5
Excellent
23 reviews
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Campervan Accident Repair
The quality of the bodywork repairs was excellent, great attention to detail. The staff were really friendly and helpful.
3 June 2026
Great staff and helpful
Great staff and helpful. Car was repaired to a good condition. Only slight issue was getting a courtesy car later than expected but would recommend them.
28 May 2026
The whole team were so helpful from…
The whole team were so helpful from start to finish. The customer service is excellent and the quality of the work on my car 1st class. Will definitely use again in the future.
18 March 2026
Great service
Really good communication and dropped the car back off at my house as part of the service.
6 March 2026
The ease of getting booked in and they…
The ease of getting booked in and they responded very quickly to any qurstions, and did an excellent repair
2 March 2026
Great Service
Really positive experience with these guys above and beyond the service you expect these days. Helpful keep you informed and really great job. Thank you to Peter for arranging everything.
30 January 2026
staff been very professionals and they…
staff been very professionals and they updated me with the process. Thank you
15 January 2026
Very efficient and professional in…
Very efficient and professional in their dealings with this repair. Very good communications and pleasant people to deal with.
Thank you
8 December 2025
Friendly staff, very adaptable and an excellent repair
Friendly, efficient and an excellent repair
3 November 2025
Great standard of work
Very impressed with the standard of work, the door seems like new, and the overall service. Grateful they tried to finish the car ready for the day we needed it back.
3 October 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No updates and very slow repair.
9 October 2025
Reply from Fix Auto UK - Fix Auto Caldicot
Hi there
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.
We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.
We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.
Best regards,
Fix Auto Caldicot
My experience of Mustows, Caldicot.
My experience of Mustows was very good.
The people I spoke to were extremely helpful and courteous. They picked the car up for me, it was repaired quickly and cleaned thoroughly both inside and out and returned to my house when all completed.
A perfect service for which I am very grateful.
3 October 2025
Matte paint finish - Excellent job!
My vehicle has a Matte paint finish, many body shops turned me away but Fix auto have done a great job - its to a factory finish standard, All the team were extremely polite and friendly
4 August 2025
Excellent Quality of Repair
Vehicle was collected and returned albeit 7 weeks later
because of obtaining parts
In my opinion a first class repair has been carried out and would highly recommend
25 July 2025
The repair was very good
The repair was very good, looks like new. Car picked up and returned, very helpful.
11 July 2025
First class body work repair
First class body work repair. Very helpful staff. Would recommend them to anyone!
12 June 2025
5 star service
5 star service from the team dealing with the body work repairs to my car. I highly recommend you use these guys…you won’t be disappointed! Thank you.
29 May 2025
Really efficient service.
Really efficient service.
My vehicle was in for accident damage repair, the job was excellent & the timescale involved was amazing.
Had my van back, good as new.
2 June 2025
Would recommned
Great communication throughout the process.
Body repair was exceptional and the car has come back looking brand new (both inside and out).
16 May 2025
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