Absolutely superb service. Claire who was in Reception when I dropped the car off could not have been more helpful or professional and was a pleasure to work with. Claire also kept the other r... See more
Company replied
Location
Switch locationUnit B Intec Business Park, Wade Road, RG24 8NE Basingstoke, Hampshire, GB
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autofix have been really accommodating to work with, arranging a courtesy car and dropping/collecting my vehicle at the same time. it has now been returned by Jason who was really friendly & happy to... See more
Company replied
Good communication and good workmanship. No issues and any questions answered clearly and politely. The delivery service people who helped deliver and pick were extremely helpful and the staff on... See more
Company replied
Jason who dropped off my car was brilliant and so was my repair, however the communication from Fix was really poor, was given a date when my car would be ready, 2 weeks later i phoned up and was tol... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit B Intec Business Park, Wade Road, RG24 8NE, Basingstoke, Hampshire, United Kingdom
- 01256 517230
4.6
Excellent
330 reviews
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Excellent service from start to finish
Excellent service from start to finish. Jamie and Phil very pleasant and efficient - thank you and well done!
30 January 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi, thank you so much for leaving us a review. The team really appreciate your comments.
THE PROFESSIONALS
From the day they contacted me they were first rate car reception phone was answered within three rings, nothing was to much trouble. My car was picked up and returned by very polite personnel. Last but not least my car repair is great very professional thank you all.
27 January 2025
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Michael, thank you so much for leaving such a lovely review. We really appreciate your comments. Please do not hesitate to contact us if you need anything in the future.
Perfect service
Couldn’t fault a thing, from the lovely lady keeping me informed all the way through, to Jamie and Jason making it a real pleasure to use Fix Auto Basingstoke
20 January 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Mark, thank you so much for your review. I will pass your comments on to the team.
Kept me informed during the process
Kept me informed during the process, were efficient and polite.
13 December 2024
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Jodie, thank you so much for leaving us this review. The team really appreciate your comments.
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Josie, thank you so much for leaving us a review. We appreciate your comments. Please feel free to contact anytime if we can be of further assistance to you.
Excellent service and excellent quality…
Excellent service and excellent quality repair
18 December 2024
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Steven, thank you so much for leaving us this review. The team really appreciate your comments.
Amazing team from top to bottom
Amazing team from top to bottom. Super services and lovely people to speak to. Thank you 🤩
19 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Hermione, thank you so much for your review. The team really appreciate your comments.
Jason dropped car off for me
Jason dropped car off for me. Good service has been cleaned which was not expected and prompt. Polite and courteous handover
13 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Thank you so much for your kind review, I will pass your comments on to the team.
From start to finish everyone have…
From start to finish everyone have been so helpful and supportive
The two fellas that dropped the car back today 22/11/24 Jason and Jamie where so lovely and reassuring talk me through the repair, they were amazing
22 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Jullet, thank you so much for your kind review. I will pass your comments on to the team
were both ver handing over the repaired vehicle to my home address.
The delivery drivers were very efficient in their work. Very helpful. Jason & Janui well done.
19 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Tuck, thank you so much for your review. I will pass your comments on to the team.
Recent repair
Communications from Emma and Jamie as well as our first car collection driver has been excellent
19 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Thank you so much for leaving this review. The team really appreciate your comments
They did an excellent repair and…
They did an excellent repair and cleaned the car inside and out nicely to return it. The pick up and deliveries were also very good by Phil and Doug. Jan was good in Reception and they were very accommodating with regard to the collection time.
18 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Adrian, thank you so much for your kind review. The team really appreciate your comments.
What an amazing experience
What an amazing experience. We had 2 lads called Jason and Jamie, their customer service was brilliant very happy
19 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi, thank you so much for leaving us a review. I will pass your comments on to the team.
Thanks Douglas for a great service
Thanks Douglas for a great service. Car looks great!
7 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Thank you for your kind words! We're so glad you're happy with the service and the results.
Fix Auto did a great job at repairing…
Fix Auto did a great job at repairing my car and were a pleasure to deal with from.the beginning. Phil the driver and Emma in the van dept were friendly and professional at all times.
14 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Joanne, thank you so much for your kind review. The team really appreciate your comments.
Jamie and Doug
This review is for the drivers Jamie and Doug who returned our car. They were polite courteous and very apologetic for the delay in returning it.
15 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Jeanette, thank you spo much for your review. Your feedback is much appreciated.
Excellent customer service
Excellent customer service. I was kept up to date with the work on my car. Nothing was too much trouble. Special commendations to Damien, (Damo). Jan, Josh, Ryan, Douglas and Emma (the other lady in reception). 100% service.
6 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Hania thank you so much for your kind review. I will pass your comments on to the team.
Really smooth
Really smooth, lovely people who were super helpful. They even had a full valet service included! Jamie was always on time and very friendly :) would definitely use again.
13 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Morag, thank you so much for your kind review. We really appreciate your comments.
Absolutely superb company to deal with
Absolutely superb company to deal with. Jason was amazing and so courteous. Emma was a joy to talk to. It makes such a pleasant change to talk to nice people who want to help. Thank you
8 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Thank you so much for leaving us this review. We really appreciate your comments.
Car is back and looks and drives as it…
Car is back and looks and drives as it did - good job. Phil (dropped the car off) and Jan were a pleasure to deal with. Courtesy car drop off individuals were also a pleasure to deal with.
7 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Bradley, we really appreciate your review, thank you so much.
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