From the day they collected my vehicle, they kept me fully informed and provided regular updates throughout the entire process. When my car was returned, it looked absolutely fantastic—almost as go... See more
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Excellent communication from Fix Auto UK from start to finish. I was kept informed at every stage of the repair, with regular updates throughout. I couldn’t have asked for better communication. M... See more
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Great service from Fix Auto Basildon, Jeep went in just before Christmas, kept constantly updated by the team on delivery of parts and repairs, Thank you Star Bewley. Just had the Jeep delivered back... See more
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Staff were very friendly and welcoming. I called in to collect my car seats after the first week which was no trouble for staff; they were very accommodating. Cosmetic repair was perfect; excellent... See more
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Company details
About Fix Auto UK - Fix Auto Basildon
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Harvey Close 6-10, SS13 1EY, Basildon, Essex, United Kingdom
- 01268 727127
4.7
Excellent
68 reviews
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Amazing body workshop
Amazing body workshop. I will only trust them with my campervan now.
Their service is exemplary including the driver who drove it back to us.
28 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Lorren
Thank you for your kind words! We are thrilled to hear that you were so happy with our service. We strive to provide the best possible experience for our customers, and we are delighted that you were impressed with our team, including our driver. We appreciate your trust and look forward to serving you again in the future.
Kind regards
Fix Auto Basildon
Very quick turnaround
Very quick turnaround, repaired the car back to its original state and delivered the car back to my home address. Andy did a very efficient survey and drop off / pick up service.
28 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Nathan
We truly appreciate your kind words and 5-star rating. We're delighted to hear that you were pleased with the quick turnaround time, the quality of the repair, and the convenience of our drop-off and pick-up service. We strive to provide exceptional customer service and are glad that we met your expectations.
Best regards
Fix Auto Basildon
I was dealt with professionally and in a swift way when I had some bodywork on my car.
I was very impressed
17 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Janet
We are delighted to hear that you were impressed with our service. Your positive feedback is greatly appreciated.
Best regards
Fix Auto Basildon
From beginning to end to end with…
From beginning to end to end with communication from Star and Andy was very good in keeping me updated and efficient in their dealings very pleased with their service
Thank you Andy & star
Diana
14 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Diana
We are thrilled to hear about your positive experience! It's wonderful to know that you were kept informed and felt the service was efficient. We appreciate your kind words about Star and Andy, and we'll be sure to share your feedback with them.
Best regards
Fix Auto Basildon
Great Service
I took my car in on Monday due to the paint peeling away on some plastic trim. I was greeted with friendliness and professionalism. They provided a courtesy car (free of charge) and completed the job in 48 hours. On my return I was, once again, treated extremely well and the repair was first class. Special mentions for Star, Hollie and James whose service compelled me to leave this review. I would recommend them highly.
12 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi David
Thank you for taking the time to share your positive experience. We are delighted to hear that you were pleased with the service you received from our team. We strive to provide our customers with a friendly and professional experience, and it's wonderful to know that Star, Hollie, and James exceeded your expectations. We are committed to delivering high-quality repairs and are proud that you were satisfied with the outcome. We appreciate your kind words and recommendation.
Best regards
Fix Auto Basildon
Reply from Fix Auto UK - Fix Auto Basildon
Hi Andrew
Thank you for your kind words. We're glad to hear you had a positive experience.
Best regards
FIX Auto Basildon
Great service
Used Fix Auto twice now. Great service. Andy was very nice explained everything when he collected and returned my car. Star was also very nice in the office dealing with the details and booking us in. Happy with the repairs
25 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Louise
Thank you for your kind words! We're so glad to hear you were happy with the service you received from our team. We strive to provide excellent customer service and high-quality repairs.
Best regards
FIX Auto Basildon
Trusted, Reliable, Professional Service
I have put many of my vans through Fix Auto Basildon, Really quick turnaround, Excellent standard of work, and always updated on the work being undertaken. Highly recommend using.
26 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi David
Thank you for your kind words and five-star review. We are delighted to hear you were happy with our service and the standard of work. We appreciate your recommendation.
Best regards
FIX Auto Basildon
Excellent communication by Hollie and…
Excellent communication by Hollie and the office, good collection process and completed work in anticipated timeframe
26 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Ian
Thank you for your kind words and 5-star review. We're so glad to hear you were happy with the communication, collection process, and work provided.
Best regards
FIX Auto Basildon
Great service
Great service. Car was repaired quickly and to high standard. Delivery driver andy very helpful
21 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Smiffy
Thank you for your kind words! We're thrilled to hear you were happy with the service and the quality of the repair. We'll be sure to pass your compliments on to Andy.
Best regards
FIX Auto Basildon
Pleasant people and company to deal…
Pleasant people and company to deal with, car picked up as arranged, small hire car left, repair took a little longer than expected but the extra day or two was worth the wait. Extremely pleased with the workmanship. Ricky called 1 hr before collection and delivery which was appreciated. Car cleaned inside and out looks new again. Very happy customer
Thanks 👏🏻
18 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Gerald
We appreciate your kind words and are thrilled to hear about your positive experience. We're glad you were pleased with the workmanship and the extra care taken with your vehicle. We strive to provide excellent customer service and are delighted you found our team helpful and responsive.
Best regards
FIX Auto Basildon
Very pleased with Andy
Very pleased with Andy, he fixed my car and made the process realy smoth, Cant event tell it was involved in an accident, brilliant work, highly recommended!!!
13 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Alin
Thank you for your kind words! We're delighted to hear you were so happy with the service and the quality of repairs you received. We'll be sure to pass your feedback on to the team.
Kind regards
FIX Auto Basildon
Excellent from start to finish
Excellent from start to finish, efficient & communication was great.
7 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Joe
We appreciate your kind words and are thrilled to hear that you had a positive experience. Your feedback is valuable to us as we strive to provide excellent service.
Best regards
FIX Auto Basildon
Quick, efficient, professional and helpful
They called me withing 15mins of being informed by insurance company, quick service, very courteous and helpful, they collected and dropped my car back at no extra cost, they even cleaned it inside and out, great communication too. Very happy customer.
5 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Philippe
Thank you for your kind words. We are delighted to hear that you were happy with the service you received. We appreciate your feedback and will share it with the team.
Best regards
FIX Auto Basildon
Great service from Fix Auto, Star & Andy
Great service from Fix Auto Basildon, Jeep went in just before Christmas, kept constantly updated by the team on delivery of parts and repairs, Thank you Star Bewley. Just had the Jeep delivered back to us looking great by Andy who also collected the courtesy car great handover once again, thank you Andy. Note it arrived back washed in and out, cheers.. Fix Auto was recommended to us by our insurance firm, i do recommend them.
24 January 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Robin
Thank you for your kind words and the 5-star rating. We are delighted to hear that you were happy with the service you received from our team. We strive to keep our customers informed throughout the repair process and are glad that you were pleased with the communication updates. We're also pleased that you were happy with the handover and the quality of the repairs. We appreciate your recommendation.
Best Regards
FIX Auto Basildon
Reply from Fix Auto UK - Fix Auto Basildon
Hi L Mertens
We appreciate you taking the time to share your positive feedback. We're thrilled to hear that you found our service to be great, professional, and prompt. Your comments are encouraging to our team and motivate us to continue providing excellent service. Thank you again for your kind words. We value your business and look forward to assisting you again in the future.
Best regards
FIX Auto Basildon
Very good all around service very nice…
Very good all around service very nice polite & helpful staff ( Daisy ) and a very good job
13 December 2024
Reply from Fix Auto UK - Fix Auto Basildon
Hi Stephen
Thank you for your kind words. We're delighted to hear you had a positive experience with our team and thank you for your ongoing custom.
Best regards
FIX Auto Basildon
Great communication throughout
Great communication throughout, took about 7 days to get my car fixed & would recommend to anyone.
13 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Good morning Harry
We appreciate your kind words and are glad to hear you had a positive experience.
Kind regards
FIX Auto Basildon
Great service
Great service, kept informed at all stages of my repair
9 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Leigh
Thank you for your kind words. We're glad to hear that you were kept informed throughout the repair process. We value your feedback and appreciate your business.
Best Regards
FIX Auto Basildon
Perfect service
Promptly collected and delivered.
Car looked brand new -everything was done to a high standard.
6 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basildon
Hi Kevin
We're thrilled to hear about your positive experience. It's wonderful to know you were pleased with the prompt service and the high standard of work.
Best regards
FIX Auto Basildon
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