Five Surveys Reviews 9,578

When I reached the withdrawal limit of $5, I tried to redeem a gift card, but a message appeared saying there was a technical error and to contact support. When I contacted them, they said the error occurred because I hadn't verified my phone number via a verification message. I did verify it, and my account was under review for 24 hours. After the review ended, I tried again, but the same error message appeared. When I contacted support again, they didn't respond. So how can I be sure they aren't scammers or fraudsters, or why are participants being treated this way?

Do you have no morals? You took a week to respond to my review, and now you won't reply to my emails when I try to contact you. You are merely affiliates of Prime Insight—a reputable company; how on earth does it allow you to work for it?

2nd Review,

Scam site now, They make you take 4 surveys then never offer you the the fifth so they make money or take that money, I've emailed and tried over 20 surveys just for the 5th survey still no help.

They don't reply to my messages and they don't solve my problems
When I try to redeem my gift card, they say there's a technical error for no apparent reason

I’m enjoying this site. Have the app on my iPhone and iPad and also use it on my laptop. There are a few surveys I don’t get selected for, but that’s normal on all survey sites. Otherwise a good way to make a bit of extra money and have not had any problem with getting paid. I tend to claim in multiples of£10.

I have used Five Surveys for a while. They never asked me for more than my email. (At least I think so) I have so far cashed out $45 dollars from doing around 50 surveys. There are a few screenouts and they are definitly making more money than you are but its a lot better that grinding to $20 and then finding out you need to give them your ID. Would recommend

Completed five surveys, verified my phone number, and met every requirement, yet I was blocked from cashing out with no explanation. Total waste of time, zero transparency, zero accountability. Do not trust this platform.

I joined there website and I did survey very carefully and honestly. After completing every survey I earned a reward of $5 and when I tried to claim it, they say technical error please contact support. I have tried several time contacting their support and open a ticket. But there was no response from their community support. They are just looting people and they are hard-working money.

When you initially start completing surveys, they offer a plethora of good survey. Once you get to the last survey in order to cash out, suddenly all the surveys screen you out, or there’s “no more surveys at this time”.
I would NOT recommend this site!

Being trying to complete a survey after 1 week. Times out continuously. Seems very poor and unprofessional
Loads of better survey cash out apps than 5

They neither process payments nor respond to messages. After reaching 5 pounds, I requested payment and received an error message. I contacted support, but they didn't answer. This is a despicable website; they have no regard for their users. Their efforts seem to be a loss. Shame on them!

I've reached a higher rate reward playing a game that was on their partner list. As soon as I reached a level that should have paid me £20, suddenly there was a tracking issue and they refused to pay. I've contacted their support chat (which is just AI), they just kept repeating the same. Do NOT use this app!!!!

My daughter referred me to this app and said if you complete five surveys you get $5. Sounded simple enough so I signed up. I spent about 2+ hours completing the five surveys (after more than half "timed out" or said "you're not eligible" or plain out had a broken survey link halfway through 🙄). After I completed all five surveys, I went to cash out my $5... instantly got hit with "your account is under review" and was unable to cash out!!! I instantly contacted support and they assured me that my account would be "fixed within a couple hours" and it was just a precaution to make sure I was a human and not some bot. I stated that they obviously now know I am a human and I even sent a copy of my driver's license as a form of identity verification. Here it is several days later, they are refusing to contact me back or respond to my inquiries or help tickets. They refuse to fix my account and refuse to allow me to cash out my earned $5, yet they are getting paid way more than I am for the work I PUT IN AND COMPLETED. This entire app is a scam. They reel you in and yes, you may get out with $5 the very first time but after that, it's impossible to earn any more and your account will likely get flagged and frozen as well. It happened to my daughter too after the first five surveys she did and after she cashed out the first time. They are also refusing to respond to her help tickets and inquiries for help. TOTAL SCAM OF AN APP.

Really upset and disappointed with this site… they offer £5 for doing 5 surveys and I completed 4 which took a while but with ease and as soon as it got to the 5th I have been disqualified from every single 1 I’ve tried, and I’ve attempted well over 100 over several weeks on different day at different times! Obviously given up now as it’s pretty obvious they just don’t want to pay me the £5.

I recently received a notification that I am unable to take surveys until March 5, 2026 due to recurring complaints about the quality of my responses. I would like to clarify that I did not intentionally do anything wrong.
The only issue that may have caused this was that I mistakenly opened three surveys at the same time in different browser tabs, and I completed them. I was not aware that opening multiple surveys simultaneously could affect my account status. This was an honest mistake, not an attempt to violate any rules.
I always try to provide genuine, thoughtful, and high-quality responses. I truly value your platform and would never intentionally compromise survey quality.
I kindly request you to please review my account again and consider reactivating it. I assure you that I will strictly follow all guidelines moving forward and will complete only one survey at a time.
Thank you for your understanding and support. I look forward to your response.

I already mailed them(help@fivesurveys com) in 19 th February, but they didn't reply it .
So you should leave them cause they don't response to the users.

The worst survey app. It will take you days if ever at all
To reach 5 surveys because either:
-You’ll answer all the questions and just as the survey should credit you, it will screen out!
OR
-you don’t qualify for any other survey or keep
Screening out even when not 1 question is answered.

In the time I’ve tried to “get” 5 surveys I earned £22 on eureka(2 days), so don’t waste your time here!!

My husband has turn me on to five survey. i created my account on Jaunary 30th 2026. After i completed all five surveys they asked for my phone number. then after that they put me on a 24hour review. then came back and i was able to continue to take surveys. so my husband told me how to cash out and i saw all the options that i wanted to do so i just went with paypal. then i put my email in then it said a technical error occurred. waitied a few hour and tried again samething. so i email five surveys on january 31st 2026 and they told me that they have a high call volume and they will get back with me with a update. do you know that they still have not fixed the problem and are still giving me the same exact messages. this is the exact message CREATED 23 Feb 2026, 05:38 LATEST REPLY 24 Feb 2026,

18:24 You
24 February, 18:23
is there anyone else i could speak with

Emberlyn -
Support
24 February, 18:24
Hey there! Thank you for reaching out!👋
​
We're here to help you with any issues you're experiencing. Please bear with me while I check your account and will get back to you shortly with an update.😊

We're currently experiencing a high volume of chats, but don't worry, we'll be with you as soon as possible. Your patience is greatly appreciated, and we'll assist you shortly. Thank you for your understanding! 😊

Created
23 Feb 2026, 05:38
Last Reply
24 Feb 2026, 18:00

You
23 February, 05:38
Yes hi i was wondering if you guys could help me with this
You
23 February, 05:45
hello
You
23 February, 06:00
hello
Support Avatar
Fallon -
Support
23 February, 06:00
Hello there, 👋

Thank you for reaching out and we're sorry for the delayed response as we are experiencing a higher volume of chats than usual.

We understand your concerns, and we apologize for any inconvenience this may have caused. We're currently checking your account and will provide an update within the next few minutes.

Please bear with us, and we truly appreciate your patience as we work on this for you.

Thank you.
ok thank you
Support Avatar
Fallon -
Support
23 February, 06:01
Could you please tell me more about how can I help?
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You
23 February, 06:02
yes when i try to cash out it says techinal error can you please fix that
Support Avatar
Fallon -
Support
23 February, 06:02
I understand. Please bear with me while I'm checking your account
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You
23 February, 06:04
ok thank you
You
23 February, 06:13
hello
Support Avatar
Fallon -
Support
23 February, 06:13
May I know the email in your account?
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You
23 February, 06:14
yes my email is -------@gmail.com
-
Support
23 February, 06:15
Thanks, let me check this.
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You
23 February, 06:16
ok thank you
You
23 February, 06:22
hello
Support Avatar
Fallon -
Support
23 February, 06:23
Please know that we are handling multiple interactions as well, we kindly ask for you to wait for your turn and know that whenever you send a message, this interaction goes to the back of the interaction list causing more delay. Since you already have me on the line, I will get back to you with the resolution as soon as possible.
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Fallon -
Support
23 February, 06:25
Hello there,

Thank you so much for reaching out.

Please try these troubleshooting steps:

- Try to Logout and Login again
- Try to clear cookies and cache
- Clear browser history
- Try using another device

One of these should fix it.

Please let us know if the issue still persists.

Feel free to let us know if there's anything else.
Thank you for choosing Five Surveys - Where Your Opinions Matter!
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You
23 February, 07:04
has the issue been fixed

Fallon -
Support
23 February, 07:05
Thanks for letting us know.

Feel free to let us know if there's anything else.
Thank you for choosing Five Surveys - Where Your Opinions Matter!
Automatically translated. View English
You
23 February, 07:05
no i was asking has it been fixed
Support Avatar
Fallon -
Support
23 February, 07:07
We don't see any error in your account.

Feel free to let us know if there's anything else.
Thank you for choosing Five Surveys - Where Your Opinions Matter!

You
23 February, 07:08
hello i was asking has the problem been fixed i been sitting here waiting and ive been here for about a hour and a half now waiting to here back
Support Avatar
Fallon -
Support
23 February, 07:09
Hello there,

Thank you so much for reaching out.

Please try these troubleshooting steps:

- Try to Logout and Login again
- Try to clear cookies and cache
- Clear browser history
- Try using another device

One of these should fix it.

Please let us know if the issue still persists.

Feel free to let us know if there's anything else.
Thank you for choosing Five Surveys - Where Your Opinions Matter!

ITS STILL NOT FIX

They may not control the surveys but they do control how many surveys you can enter. They will get paid for the surveys you complete so when you finish number five they have to pay out to you. What I noticed is that you have plenty of choice of surveys till you have finished four then number five takes days.

5 surveys yes they pay...but have a high Uber of screen outs and completed surveys that you won't get rewarded especially if you have one bar left for cash out...which is very frustrating...the other bad thing after you cashed out after all the hours of frustrating...low and behold you have a ton of new surveys...so they can hoodwinked you on doing surveys for free agility all for $5

Absolute scam!
Multiple surveys that gather your information by letting you get 80% plus through and then suddenly screening you out.
Then finally I did get through a survey to 100% and it didn't credit. Raised it with a support ticket only to be told that the survey did an error at completion so I won't get credit because they haven't been paid.
Total waste of time, there are much better survey sites out there which actually credit you. This lot are just a bunch of scammers and then say oh not our survey not our responsibility. Basically they are the middle man who take all the profit and don't care at all about the people doing the work.
I've deleted my account

Would have been 5 but they started screening me out of every survey, I’ve made a decent amount of money maybe 40 or 50 bucks with an occasional screen out, now I’ve been at it for over a hour and can’t even get past the qualifying stage to even start the survey before getting screened out, I’m half a survey away from 5$, if I ever get it I’m done with the sight