Five SurveysReviews 

9,635
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 603 reviews, most reviewers were somewhat happy with their experience overall. Many users find the platform easy to use and appreciate the straightforward process for completing surveys and receiving payments. The payout system is generally seen as quick and reliable, with various options available, making it a good way to earn some extra money. However, many people are dissatisfied with the user experience, frequently encountering issues where surveys crash or screen them out after significant time investment, often just before completion. There are also numerous complaints about customer service, with users reporting unhelpful responses or a complete lack of support when problems arise, especially concerning payment issues or account reviews. Some customers also mentioned difficulties in cashing out, with accounts being put under review or technical errors preventing withdrawals, even after successfully completing offers.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with some reviewers reporting quick payouts, sometimes... See more

User experience

People report negative experiences with user experience, citing issues such as being unable to delete... See more

Website

Customers express significant dissatisfaction with the website, frequently labeling it as unreliable and... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service, often describing it as inactive,... See more

Application

Customers consistently note ambiguous experiences with the app, with many reviewers reporting significant... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the platform it actualy pays out however whenever you get close to completing five surveys it either screens you out or suddenly there are no more surveys available. Overall good site however t... See more

Company replied

Rated 3 out of 5 stars

Just yesterday I gave 5 Surveys a glowing review and today I took 3 surveys all the way to the last question and got no credit for completing them! Now I see why the overall rating is so low here, I a... See more

Company replied

Rated 3 out of 5 stars

Scam site, when i finally reached the $5payout limit they put my account under review and did not pay. Update: After trying a few more times to claim and getting a response that payment will arrive... See more

Company replied

Rated 3 out of 5 stars

Took about an hour and a half to get to 4 of the 5 surveys for payout. Then suddenly my account is being reviewed. Got past that and have been screened out of every single study after that, some aft... See more

Company replied


Company details

About Five Surveys

Written by the company

Tired of earning pennies for surveys?

Five Surveys is changing the game of paid surveys. On Five Surveys you always get $5 for every 5 surveys you complete. No exceptions! 5 Surveys, 5 Dollars, at Five Surveys.

Surveys take anywhere between 2 and 20 minutes. You can see how long surveys takes and how other panelists rated them.

Cash out your earnings instantly via PayPal, Venmo, ACH or get gift cards from hundreds of your favorite companies.

Earn real cash today with Five Surveys!

Contact info

3.4

Average

TrustScore 3.5 out of 5

10K reviews

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3.4

All reviews

(9,635)

734 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This site is a fraud

This site is a fraud. They advertise specials bonus surveys to make $10 for 5 surveys, then do not follow through on the bonus. Beware of the fraudulent activities of this site.

21 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

We understand how valuable your effort is, and we want to make sure everything is clear so you can get the most from this reward.

Here are the key details of the $10 bonus offer for completing 5 surveys:

✔ The $10 reward is a one-time bonus per user — it can only be earned once per account
✔ The offer is valid for 7 days, beginning the moment you click the button in the email
✔ Clicking the offer button resets your survey progress back to 0, but this will not impact your current account balance or earnings already credited
✔ Once 5 surveys are completed and the $10 bonus is awarded, the offer automatically ends

Your existing account balance remains safe and unaffected — this promotion only applies to the progress toward the 5 surveys needed for the bonus itself.

If you need help, contact help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Swagbucks is better

Completed surveys and didn't get rewarded for it, once is bad enough and you cant report the error. You are better of fighting professional boxers for loose change at this point.

21 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

If I could give 0 stars, I would

Today, January 21, 2026, it took me 68 tries over the course of 5 hours, for me to complete 5 surveys. Of those tries, 63 of them were screen outs -- back, to back, to back, to back, to back, to back, to back. And that's including breaks of minutes, and even hours, at a time. I wake up at 5:30am just so I could get ahead in getting the newly released surveys, but even so, for the past two days, I've been constantly screened out regardless of what survey it is and how brutally honest I was. Screener.PureSpectrum.com was absolutely horrendous in almost always screening me out regardless of my honest answers, and it's unfortunate that fivesurveys.com is full of that screener website.

I've lost sleep just so I could get ahead in answering these surveys, so their market play of "Complete 5 Surveys, you get $5" is false advertising. And I personally went through hell; 68 tries = 5 surveys completed + 63 screen outs. You do the math.

Fivesurveys.com will read this and will reply the usual, "We don't control the surveys that we place on our website" bs under my review, just to make it look like it's "not that bad." It is bad. Really bad. It's so bad, I recorded and counted how much it took me for me to complete 5 surveys today, and this is the result. This is not anecdotal; this is literal eyewitness, I-went-through-it-so-you-won't-have-to experience. EDIT 1/23/26: See the reply below this very review? Right on cue

If could also pin this experience of mine as a red flag warning to everyone new to Fivesurveys.com, I would, so that they'll not experience the same hell I went through. Don't use this survey site. Ever. Tell it to your grandma, your mom, your brother, your bestfriend -- heck, even your enemies(!), to not use this survey site. It's beyond torture. No person should go through this kind of pain and suffering; you already have a lot of problems to deal as it is. Don't add Fivesurveys.com to the problems that you're already dealing with.

20 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

I've done 4 surveys but it will not let…

I've done 4 surveys but it will not let me get that last survey for 5 pounds. I've been trying for days, SCAMMERS.

21 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Get screen out as soon as you get to…

Get screen out as soon as you get to 5th survey

9 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

I never received my 5 dollars

I never received my 5 dollars

10 January 2026
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Definitely the worst survey app out…

Definitely the worst survey app I’ve used. You will have surveys available but the moment you hit 2-3 surveys completed you will barely have any options and the options you do have screen you out instantly. Wouldn’t recommend you’ll be waiting to complete your final survey for days

17 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

If you need help, good luck. You wont get it.

I went online during their double experience game event and I completed a series of tasks. However when it came to the tracking of three tasks that were spend a certain amount. They didnt show up as completed despite me doing it and the only reason I did was because the payout would have been a net even with the double reward. Customer service told me to wait 3 days for it to be processed. In those 3 days, the event ended and I was told that the double rewards would only be rewarded while the event is active (WTF?). 3 days later it still doesnt go through and I contact support for help where they asked me for screenshots of the receipts, budget history from google play and all the order numbers from each order to which I did. Later that same day they come back to me and say that they are unable to confirm my interactions with the offer (because apparently 30 photos are not enough to prove that I did it. Instead they make a one time "courtesy exemption" for a grand total of $20.... Are they expecting me to be grateful that I get that much as instead of the $120 I was supposed to get or something? Cause all that does is piss people off. They refuse to help in the slightest. By far the most disgusting practices I have ever seen from a company.

Edit: Your "Support" team closed my ticket after a supervisor stepped in and told me that even if proof was shown, there is nothing they can do to rectify the problem. There are SEVERAL issues with that the biggest one being the fact that they refused to tell me who the provider for the game was so I could raise a complaint with them. I gave over 30 photos as proof but they told me that wasnt good enough. Disgusting

14 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Scammers error message scams

They are just like heycash because when I go to claim the money that took me hours to make it says "technical issue, contact support" therefore they are screwing you over and you just spent all that time for nothing because you will not receive a dollar nor will they respond to any of the emails seeking help. If I could give them zero Stars I would. They never used to be like this I've never had an issue getting paid from them but all of a sudden I'm getting this error message and I am not getting my money very discouraging and sad to see them take this road like heycash

15 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Time wasting idiots

These idiots think it's funny for you to complete surveys and not pay you and waste your time and effort like completing the whole survey and screening you out at the end of they just don't pay you when finished it. They love to waste your time and effort they think it's funny

15 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

SCAM DO NOT BE FOOLED.

SCAM DO NOT BE FOOLED.

First of all if you want to play games and make money they have a very low pay rate and other apps are much better. Second, I invested money into an app and they refused to pay out so I lost my money. Don’t even think about it.

15 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

I create a new account and complete 5…

I create a new account and complete 5 survey. But when i make a withdraw its show technical error. Not withdraw complete. They scam with me😡

13 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

I couldn't get the last survey for…

I couldn't get the last survey for timeouts I tried for almost 2 days. So I paid game and completed the tasks and no pay . Reach out to them they told me to wait 72 hours if nothing there check back. They are the worse do not play or touch.

13 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 3 out of 5 stars

Too many screened outs…

There are a variety of surveys available. My issue is that you are disqualified for most of the surveys, especially the final survey that gives you the fifth.

13 January 2026
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 4 out of 5 stars

I’ve had this app for about 2 months…

I’ve had this app for about 2 months and in total i’ve made about $60 which is really good considering the app is free to download and you don’t pay for anything. Also the money is deposited with 5 minutes of claiming it

12 January 2026

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