Five Star Professional Reviews 

188
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Don't talk to them! Don't email them. Once you do, you will be called and emailed FOR LIFE! They will never stop harrasing you, no matter how many times you unsubscribe, for your entire life! When y... See more

Company replied

Rated 5 out of 5 stars

Nina Hollander is simply the best! Multiple real estate transactions over a 20+ year relationship. She's as much a friend as our agent and has always delivered above and beyond expectations. When we t... See more

Rated 5 out of 5 stars

Our realtor, Cheryl Wambach, did an outstanding job in helping us find and purchase our new home. She was especially helpful with helping with forms and details since we were buying a home remotely. S... See more

Rated 5 out of 5 stars

Five Star Professional has been a great partner for the last 10 years. Proud to be selected by Five Star into this special group of Realtors, they helped me engage and promote news of my selection, th... See more

Company details

  1. Business Services

About Five Star Professional

Information provided by various external sources

Image Placeholder

Who is Five Star Professional?


Five Star Professional conducts research to recognize outstanding service professionals in the wealth management, real estate, mortgage, and insurance industries. We've been in business for over 16 years, focused on defining and promoting professional excellence!


Five Star Professional is based in Eagan, Minnesota.


Read More About Us

What makes a professional a Five Star Professional?


We conduct thorough, independent research in major metros across the country to indentify outstanding professionals. For our home professionals, we survey consumers, review production information, and solicit evlautions from a local blue ribbon panel of experts to narrow down our list of award winners. For our financial professionals, we obtain peer nominations, review credentials and industry standing, and conduct a thorough background check to ensure our list includes only the best!


Research Process

I'm a home professional, how do I become a Five Star award winner?


If you are a real estate agent, mortgage professional, or home/auto insurance professional, you can be considered for the Five Star award. First, you need to be nominated by one of your clients. Simply direct them to our Home Professional Survey to get started on the process.


Home Survey

Contact info

3.8

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(188)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not given adequate reminders

I felt that I was not given adequate instructions to provide info and when items were due, I was told the day of the items being due without previous heads up. These 5 star awards go to successful agents who are some of the busiest in an already crazy industry. I think having more reminders would be helpful. Also when receiving the day of reminders, the wording comes across rude. It always comes with a reminder in all caps that I wouldn't be refunded unless the item was provided immediately. The photo upload for instance was requested and needed or I would be out of luck and not refunded however I had asked why my photo wasn't showing up in my proof notes 2-3 times and never heard back. Same with the logo.

21 October 2020
Rated 5 out of 5 stars

I have signed up and paid for the…

I have signed up and paid for the $500.00+ program. I had a phone meeting and received the LOGO to use and set up a profile etc. When a second meeting was booked, I never received a call and had stayed home waiting for it so I could be at my computer/home office.
I called Five Star and they checked and did not see my name on their schedule. So, the person I had my first good meeting with must not have entered me into the system for my next appointment or something like that. I really don't know where to go from here, I will contact you guys back to reschedule I guess. Thank you.

20 October 2020
Rated 5 out of 5 stars

9 years of great service

In working with this company for the past nine years, I’ve always found them to be very easy to deal with, helpful, knowledgeable and proactive in helping with any questions or issues which may come up.

20 October 2020
Rated 5 out of 5 stars

This letter will have been the 4th I…

I have no use for your company. I have been trying to get the 5 Star Rating into my Web Site for three years and was told that once I paid my $350.00 you would drop a few insignia into a bag for my office to insert into my profile. My office is not responsible to do this on my behalf. Seems that all you want is my money and then you throw us to the wolves. I would have thought you would have informed us as to how we would be able to use the insignia before we paid for the program? Thank you, but no thanks.

20 October 2020
Rated 5 out of 5 stars

The Mortgage Industry provides and…

The Mortgage Industry provides an avenue to those Professionals who strive to do their best, with the support of a great Team, and focused company, we look to continue delivering the American Dream.....Home Ownership!!

Good Bless America, and our Industry.

20 October 2020
Rated 3 out of 5 stars

I never even received a copy of Ct Magazine

I never even received a copy of Ct. Magazine ( ad promised) where my Five Star Professional was supposed to be featured. My account specialist had left, not feeling what was promised when I paid for the advertising

9 March 2020
Unprompted review
Rated 5 out of 5 stars

Help

I enjoy the assistance I receive in marketing that allows me to brag a little bit about being an award winner without having to toot my own horn every time I open my mouth.

4 March 2020
Unprompted review
Rated 3 out of 5 stars

It is too soon for me to evaluate the…

It is too soon for me to evaluate the 5Star package that I purchased. So, right now my impression is rather neutral. The sign-up process was complete and thorough. I will be looking forward to other marketing programs to 'kick in'.

4 March 2020
Unprompted review
Rated 5 out of 5 stars

realtor review

I have been a 5 Star Professional recipient for 4 years and really love the exposure they offer and I look forward to using my award as part of my marketing leverage. The company is very professional and proficient although I think they are overpriced and getting more and more expensive.

Thank you

4 March 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look