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Five Lakes Law Group Reviews 

6,266
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,253 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making the complex process much easier to understand. Many people appreciate the empathetic and caring approach of the team, who are dedicated to assisting with difficult financial situations and providing hope. Reviewers also highlight that they are kept well-informed every step of the way and receive quick, clear answers to their questions. The company's service is consistently described as efficient, managing debt resolutions in a timely and effective manner. Consumers find the overall user experience to be smooth and easy, significantly reducing anxiety and providing much-needed reassurance during stressful times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Clients share positive opinions on customer service, consistently praising representatives for being helpful,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and appreciation for the... See more

User experience

Consumers find the user experience to be positive, with many describing the process as easy, simple, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some finding the payment plans affordable and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five Lakes Law group has been very professional and helpful with my needs. I would recommend them to everyone with debt relief needs. They have been nothing short of amazing helping with the proce... See more

Rated 5 out of 5 stars

Lynda worked with me to ensure I understood the entire process and what accounts we will be working with. As we record some of my hesitations regarding this being to good to be true, what is the cat... See more

Company replied

Rated 5 out of 5 stars

My specialist, Emilie Meredith, was excellent. She walked me through it every step of the way from explaining how the process works, explaining my options, as well as critically analyzing my financial... See more

Rated 5 out of 5 stars

Jeff was very pleasant to speak with about my debit situation. He walks me through their program process step by step explaining each step in great detail. With him doing this made it easy for me to... See more

Company replied


Company details

  1. Law Firm
  2. Debt Relief Service

About Five Lakes Law Group

Written by the company

Five Lakes Law Group is a well-respected debt relief law firm with licensed attorneys that help consumers facing financial hardship.

Experienced, caring and easy to work with, our attorneys make debt help accessible to people struggling with unmanageable debt. Clients overcome financial challenges quickly and affordably through personalized plans that:

  • Provide 1-on-1 attorney support
  • Lower eligible monthly payments by 40%+
  • Resolve debt in as little as 24–48 months
  • Include a mobile app and 24/7 support

After a free consultation, our licensed attorneys will review your debt, income and goals to determine the best plan for you. Once enrolled, you’ll make one lower, consolidated monthly deposit and can monitor your progress in our easy-to-use mobile app.

Five Lakes Law Group helps individuals and families overwhelmed by credit card debt, personal loans or other unsecured debts. Many of our clients come to us after experiencing major life changes like job loss, reduced income, medical emergencies, divorce or other unexpected events. Five Lakes Law Group helps people move forward with confidence, clarity and control over their finances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(6,266)

1,219 reviews in the last 12 months

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Rated 5 out of 5 stars
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Tammie,
We're pleased to hear that you received a quick response from our team. Our mission at Five Lakes Law Group is to provide prompt and effective assistance to our clients.
— The Five Lakes Team

Rated 5 out of 5 stars
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Owens,
Thank you for your kind words! We're pleased to hear about your positive experience with our team at Five Lakes Law Group. Your satisfaction is important to us!
— The Five Lakes Team

Rated 5 out of 5 stars

I worked with my consolidation…

I worked with my consolidation specialist Kai Lucena, who was a complete professional, and essential to my onboarding. Making a financial committment is a challenge, and Kai was ready with numbers, patient while I go the information, and available to my schedule. While I was shopping for the kind of services provided by Five Lakes, I would not have made the decision to pursue --had it not been for my onboarding agent.

6 June 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Michael,
We’re pleased to hear that Kai provided you with such outstanding support during your onboarding. Our team is dedicated to ensuring a smooth experience, and it’s great to know that made a difference for you.
— The Five Lakes Team

Rated 5 out of 5 stars

This company is very professional and…

This company is very professional and efficient. I have seen progress and I’m happy with the results so for!!

5 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi there,
We appreciate your feedback! It’s wonderful to hear that you’ve experienced progress and are pleased with the outcomes so far. Thank you for recognizing our team's professionalism and efficiency.
— The Five Lakes Team

Rated 5 out of 5 stars

Just got started and already have…

Just got started and already have resolved debt.

6 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Dorrie,
We're pleased to hear that you've made progress in your program! Our team is dedicated to supporting you every step of the way on your journey to financial freedom.
— The Five Lakes Team

Rated 5 out of 5 stars

Five stars for Five Lakes Law Group!

Five stars for Five Lakes Law Group!! Thank you for your excellent service!!

3 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi there,
Thank you for your kind words! We're grateful to hear that you had such a positive experience with our team at Five Lakes Law Group.
— The Five Lakes Team

Rated 5 out of 5 stars

Very friendly and communicative

Very friendly and communicative. Great experience so far!

5 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi there,
We’re pleased to hear that you’ve had a positive experience with our team! Your feedback on our friendly and communicative service means a lot to us.
— The Five Lakes Team

Rated 5 out of 5 stars

Great service!

Five Lakes is doing exactly what they said they would do! Their service is great!

4 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Christina,
We're so glad to hear that you're satisfied with your experience! Our team of experts at Five Lakes Law Group is dedicated to delivering on our promises, and your feedback means a lot to us.
— The Five Lakes Team

Rated 4 out of 5 stars

These folks are professional and I hope

These folks are professional and I hope they know what they are doing because since I’m not involved in their negotiations. I only hope and pray they are the best at what they do because all I’m able to do is trust they are who they appear to be.

3 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Lila,
Thank you for your feedback! We appreciate your trust in our team members at Five Lakes Law Group, and we are dedicated to delivering the best outcomes for you.
— The Five Lakes Team

Rated 5 out of 5 stars

They are getting my debts down just…

They are getting my debts down just like they said they would

4 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi David,
Thank you for your positive feedback! We're delighted to hear that our team is effectively helping you make progress in your program. Your success is our priority!
— The Five Lakes Team

Rated 5 out of 5 stars

Fantastic people to work with

Fantastic people to work with, on the up ans up, no surprises except the good kind of getting my first account resolved so quickly and with better than expected results. Kudos!

5 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Brent,
We're delighted to hear about your positive experience with our team! It's wonderful to know that we could achieve great results for you so quickly. Thank you for your kind words!
— The Five Lakes Team

Rated 5 out of 5 stars

I was happy with the resolution and how…

I was happy with the resolution and how quick it took

5 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Gary,
We’re pleased to hear that you were satisfied with your progress and the efficiency of our process. Thank you for sharing your positive experience with us!
— The Five Lakes Team

Rated 1 out of 5 stars

Misleading Representation…

The company doesn't provide the solutions that were indicated while my onboarding process to the credit resolution program. Creditors will continue to call you and harass you. Creditor don't receive any notification that you are in a program to bundle your payment. I am receiving letters with threats of garnishment.

31 May 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hello Aneisia,

We are troubled to hear that you feel misled, as our goal is always to provide clear and truthful information from the start. Our Welcome Kit and the thorough enrollment process are part of our effort to ensure every client feels well-informed.

Please keep in mind that while we are working for your behalf on our end, you have no obligation to answer phone calls from creditors. You have the option to ignore or block the calls from your phone.

We would love the opportunity to provide you with clarity surrounding any steps in our specialized process. One of our senior team members will be reaching out to you to provide assistance.
— The Five Lakes Team

Rated 1 out of 5 stars

Company continuously asked for more…

Company continuously asked for more money started out at a $200 payment by weekly it is now up to 350 stuck between a rock and a hard place worst company ever shit

4 June 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Robert,
We understand your frustration, but please know that some institutions may require you to have a higher balance in your Dedicated Account. Any recommendations we make are based on our years of experience and what we believe is the best path forward for each client's individual program.

We would like the opportunity to review these concerns with you. Please reach out to our Client Success team at clientsuccess@fivelakeslawgroup.com or 855-441-6129.
— The Five Lakes Team

Rated 5 out of 5 stars

Debt Resolution Very satisfied with the way my accounts…

Very satisfied with the way my accounts are being handled

28 March 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi there,
We're grateful to hear that you are satisfied with your program. Our team is dedicated to providing personalized support, and your positive feedback means a lot to us.
— The Five Lakes Team

Rated 5 out of 5 stars

Making life easier

Making life easier

1 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi James,
We're delighted to know that your experience with us has made life easier! Our team at Five Lakes Law Group is dedicated to supporting our clients on their journey to financial freedom.
— The Five Lakes Team

Rated 5 out of 5 stars

I had an outstanding experience working…

I had an outstanding experience working with D'Andre Key, Certified Debt Specialist and IAPDA Accredited Debt Relief professional. From the very beginning, D'Andre was knowledgeable, professional, and genuinely committed to helping me understand my options for managing debt. He took the time to answer all of my questions, explained everything clearly, and made what felt like an overwhelming situation much easier to navigate.

What impressed me most was his patience, honesty, and dedication to finding the best solution for my financial situation. I never felt pressured, and I always felt like my concerns were being heard and addressed. His expertise and guidance gave me confidence and peace of mind throughout the process.

If you're looking for someone who is trustworthy, compassionate, and highly skilled in debt relief, I highly recommend D'Andre Key. Thank you for your exceptional service and support!

⭐⭐⭐⭐⭐

2 June 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hello Makishi,
Thank you for sharing your wonderful experience with D'Andre. We're pleased to hear that his expertise and dedication made a positive impact on your journey with us at Five Lakes Law Group.
Your kind words motivate us to continue providing exceptional service. We appreciate your recommendation!
— The Five Lakes Team

Rated 5 out of 5 stars

Worked very quickly on resolving first…

Worked very quickly on resolving first debt thank you for all you do. I would recommend you guys to anyone that needed your help.

3 June 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi there,
We're grateful for your feedback! It's wonderful to hear that our team was able to assist you in your program. Thank you for recommending us!
— The Five Lakes Team

Rated 5 out of 5 stars
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Mona,
Thank you for your kind words! We're excited to know that our team consistently prioritizes your best interests. We're here for you every step of the way.
— The Five Lakes Team

Rated 5 out of 5 stars

Phenomenal customer service!

Phenomenal customer service! You can tell from the very first moment that they actually care about helping people get ahold of their debt. They're very informative and make you feel comfortable with the process. I would recommend them to anyone who is considering debt relief!

28 May 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi David,
We’re delighted to hear that you had such a positive experience with our team! Your recommendation means a lot to us, and we're dedicated to helping clients like you regain control over their finances.
— The Five Lakes Team

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