Fitzgibbon Interiors Reviews 

55
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I cannot praise Lisa and the team more, for the last 8 months they have helped guide us in designing and refurbishing our home they made it appear effortless as regards timing and we are beyond thr... See more

Rated 3 out of 5 stars

We were very pleased with the quality and price of the small furniture item we bought but the service could have been a lot better. We purchased the item online, received an email confirming our purc... See more

Rated 2 out of 5 stars

Lovely shop, Lovely staff but totally let down on delivery service. Paid for a stove and delivery 50 euro fee to Listowel ..not miles away! Purchased the 24th Jan and despite contact by phone...still... See more

Rated 5 out of 5 stars

I love my new living room / dining room combo, thank you soo much Vlad for helping me choose everything as I had no idea where to even begin. The room turned out better than I ever imagined. You are e... See more

Company details

  1. Furniture Store

Written by the company

Fitzgibbon Interiors is Munster's largest showroom with an extensive range of stunning Spanish and Italian tiles along with a huge selection of living room furniture, dining room furniture, bedroom furniture, stoves, fireplaces and bathroom suites.


Contact info

3.9

Great

TrustScore 4 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(55)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely disappointing customer service

Extremely disappointing customer service having bought a vanity unit that a plumber said was dangerous to fit as he felt it did not have adequate support.
Over 2 days looking for answers and not getting one phone call back I ended up having to drive to the warehouse a 2 hour return drive just to get them to open a box and check if I was missing parts.
This could have been dealt with so much more professionally. I have lost all faith in this retailer.

30 May 2023
Unprompted review
Fitzgibbon Interiors logo

Reply from Fitzgibbon Interiors

Hi Marie,
Thank you for your feedback, all feedback is invaluable to us.
I am sorry to hear you were disappointed with our store & service.
All of our products meet the essential EU requirements for health and safety and we have full confidence in their quality.
We aim to respond to all queries within 12 working hours as we value the importance of excellent customer service.
It is unfortunate you were unable to wait within these time frames as we could have saved you an un necessary site visit.
However I am satisfied that your visit confirmed, that your purchase was correct and as it should be without any missing parts.
I am more than happy to assist you further if there is anything else you need. Please feel free to contact the store directly.
Thank you

Rated 5 out of 5 stars

Highly recommend

Highly recommend, items arrived super quick & great quality. Spoke to Carol who went out of her way to send me some photos of an item I enquired about and answered any questions I had. 5 star service and will definitely purchase again.

13 May 2023
Rated 5 out of 5 stars

highly recommend

Products are even better than they looked online , brilliant quality and were delivered safely. highly recommend

23 August 2022
Rated 1 out of 5 stars

Purchased 2 chairs and got email to…

Purchased 2 chairs and got email to collect in Curraheen on Saturday Went there for 9am and no chairs The lady I rang on Friday also confirmed they would be there Was then told to collect at the shop in Manor at 11 am as they had to be collected from another warehouse Had driven from Killarney and went home and back again for 11 when I picked them up I had driven 130 km to collect 2 chairs
The worst service ever

24 June 2022
Fitzgibbon Interiors logo

Reply from Fitzgibbon Interiors

Thank you Karina for your review, your feedback is important to us. It is clear that your Fitzgibbon Interiors experience was not what both of us would have wanted. We have recently moved some stock to another warehouse and unfortunately there was an administrative error that lead our team member to believe the stock was available for you. We sincerely apologise for this error and will use your feedback to continue to improve.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look