fitvid.proReviews 

126
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Absolutely trash . Ordered a 300lb weight set . Delivery was late . Ordered a 7ft barbel and a pair of weights going from 45, 35, 35, 10, 5 and 2.5. I got six boxes of 10, 5 and 2.5 . Waste of money ,... See more

Rated 1 out of 5 stars

Hello. I do Not remember signing up for any of your Company's services..... furthermore, I see that money is being taken out of my Canadian Account vs paying U.S. Rates???? I would ask these paym... See more

Company replied

Rated 5 out of 5 stars

Dedicated people work here, like my assistant Imani. They provide maximum help in case of any problem that arises, their ability to solve is limitless. Zsuzsanna Rózsa

Rated 5 out of 5 stars

They helped cancel my subscription that I wrongly signed up for without any hassle and it was very responsive and cancelled it before any deductions were made I received a call from Eugene which chec... See more


Contact info

2.8

Average

TrustScore 3 out of 5

126 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(126)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely trash

Absolutely trash . Ordered a 300lb weight set . Delivery was late . Ordered a 7ft barbel and a pair of weights going from 45, 35, 35, 10, 5 and 2.5. I got six boxes of 10, 5 and 2.5 . Waste of money , waste of time and the return/ refund process is complicated . Suck garbage and bad business

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

they took 69.49 Euros from my account after I purchased something for 1.95€
Fraud

11 September 2025
Unprompted review
Rated 5 out of 5 stars

It Was Good

It Was Good
The person that took care of my issue was very nice and efficient.
But im still waiting on my refund

26 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!

This company scammed my elderly mother into clicking subscribe to their "service" via a Facebook ad, that she was then unknowingly subscribed to for half a year. You can not cancel the subscription online. The button is there but their site is a buggy mess, end won't cancel your subscription. I had to ask the chat agent, to cancel it. They did, only for them to re-activate the subscription half a year later. When I noticed, I spoke to their chat agent again, and asked them to delete her account. They canceled the subscription, but said, that they only allow deletion requests by email. So I emailed them. They responded, that they deleted her account, and would be happy to return her lost money, if she left a 4 or 5 star rating on this link. We ignored it. Well, they obviously didn't delete her account as today we got another email from them, asking for a 4-5 star review here. Well here you go.
@Nicholan Hope you are happy.

5 February 2025
Unprompted review
fitvid.pro logo

Reply from fitvid.pro

Dear Dave,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Good service

Good service , but I cannot afford it anymore

15 January 2025
Unprompted review
fitvid.pro logo

Reply from fitvid.pro

Dear Regina,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

You took money from me

You took money from me! I wasnt even your client. It is a froud!!!!!!!!!!!!!!!!!!!!!!!

15 January 2025
Unprompted review
fitvid.pro logo

Reply from fitvid.pro

Dear Andrzej,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Request for refund

Please note that I have never registered on your platform, and that a payment was done around 60 euros,
so please check and resolve this issue

9 January 2025
Unprompted review
fitvid.pro logo

Reply from fitvid.pro

Dear nabylmahmoud,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 3 out of 5 stars

Request for the refund

First of all I don’t subscribe in the platform that what said and I wake up that they take money in my bank account for the renewal but I did’t do something. As of now I just need my money back please. Thank you for understanding.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

I never even heard of this and my card…

I never even heard of this and my card got charged €60 for a subscription I never signed up for.

19 December 2024
Unprompted review
fitvid.pro logo

Reply from fitvid.pro

Dear Larissa,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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