The FitSleeps alarm works exactly as advertised. The vibration is strong enough to wake me up reliably without disturbing my partner. It’s a solid, well-built product that has definitely improved my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We created an innovative wake up solution for an energetic start to your day. Improve your sleep quality and live better.
Contact info
United States
- support@fitsleeps.com
- fitsleeps.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overpriced junk
Overpriced junk. Cheap, poorly made device. One button interface is painful to navigate. No app, Bluetooth, or other integration. Vibration on "Pro" model was weak and completely useless. Return process was excessively difficult and I was charged nearly $20 to cover the return shipping. Do not buy this product.

Reply from FitSleeps
Early Riser for work
The vibration works really well and gets me up in the mornings

Reply from FitSleeps
Buyer beware
I ordered the alarm and I received a confirmation email that had my name, mailing address and was sent to my email. Then two days later I received a message from fitsleeps customer service asking me for my address? Now I can’t get there service department to answer any emails or anything. They just ghost me. They got my money but they won’t give me my product or answer my email.

Reply from FitSleeps
Really wakes me up better than the…
Really wakes me up better than the normal alarm clock , and I have early mornings wake up sometimes at 3 .00h in the morning

Reply from FitSleeps
I love the fast response to the issue I…
I love the fast response to the issue I raised and was handled professionally. Thank you so much

Reply from FitSleeps
I would like to thank lukas for his…
I would like to thank lukas for his assistance with upgrading me to the fitsleeps pro watch couldn’t have been more helpful.

Reply from FitSleeps
An overall success
Incredible concept with awesome results! Waking up timely is easier than ever with another level to the experience. It truly carries out the task. And the individualness of it all without waking anyone near you is absolutely the bestseller here. I bought the Pro version and love the added extras of more alarms and escalating intensity on pulses. I would recommend the pro without any hesitation.

Reply from FitSleeps
Break the Bank
Customer service is top of the line with personal feedback for my specific circumstances. The fitsleep works as a perfect alternative if you don’t want to break the bank for an alarm clock.

Reply from FitSleeps
Bought my first fitsleep few months ago…
Bought my first fitsleep few months ago and stop working few days after delivery. I reach out to Lukas for customer assistance and fix my problem fast with a new fitsleep without to much hustle. Recommend the product because of the product itself but even more for the customer service. This is rare nowadays

Reply from FitSleeps
Customer service is fast and courteous!
Customer service is fast and courteous!
I made an error in ordering and inquired as to how to rectify the situation. A positive response came in short order and am very happy with the end result.
I will recommend them in a heartbeat.

Reply from FitSleeps
Had some issues with the original band
Had some issues with the original band, but they made it right with their new upgraded band. Thank you!

Reply from FitSleeps
Watch works good to wake you bit the…
Watch works good to wake you bit the band is a little week

Reply from FitSleeps
Highly recommend
Love this alarm, I wake up gentler and start my days off on a good note rather than startled and stressed. Normally set a backup alarm on my phone but haven’t even once slept through the vibrations and am always up and about by the time my phone rings. Kind and quick to respond customer service team too!

Reply from FitSleeps
Awesome minimalist watch/alarm band
I was recently gifted a fitsleeps alarm band and loved it from the time I started using it. It doesn't wake my wife when im getting up easier than her. It's minimalist design is perfect, just what I've been wanting. Highly recommend the product.
To add to the product is the awesome customer support. The latch just broke and once the company was notified, they immediately acknowledged the issue and offered to send un upgrades band for free.

Reply from FitSleeps
HEAVY SLEEPER LIKE ME?
My mornings would be a constant battle trying to wake up, not waking up, causing fights between my partner and I. I thought what the heck 100% satisfaction or send it back why not? Best “Alarm clock” I’ve ever had and it doubles as a watch lol! Gets me up on the first vibrate every time.

Reply from FitSleeps
Can't trust them.
I placed my order for two watches and added on one waterproof feature and two chargers. After a week of waiting, my order finally shipped. I was sent two watches, not waterproofed, and one charger. This started an unbelievably frustrating series of emails back and forth with Lukas,the Customer Service associate. I was asked to send a photo of everything I received and he tried to tell me I received everything I ordered. I didn't. Then he tried to tell me the notation on the boxes were proof that they were waterproofed. There is zero notation on either box.I had to ask three times to be able to return them. They are currently attempting to get me to keep them and they'll refund me 50%. Now they want to charge me $20 to return them. This company is a complete fraud.

Reply from FitSleeps
Amazing Alarm
I didnt know there was a simple solution like this to stop oversleeping and take back control over my nights and mornings. Crazy. Easy and simple product that has made a big impact for me.

Reply from FitSleeps
Super quick customer support & very…
Super quick customer support & very helpful information.

Reply from FitSleeps
Love it!
So far, my fitsleeps band is working well and waking me up. I love it!

Reply from FitSleeps
The band works great
The band works great! My only issue was with the band but with the new band design that solves my problems.
It vibrates to wake me up, I am a heavy sleeper and I definitely feel it and it wakes me up

Reply from FitSleeps
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







