Excellent service from Fitshop Birmingham. Special thanks to Phoebe. I've been looking for a belt squat for some time and was given a great offer. Super fast delivery. Haven't had a chance to put it t... See more
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Review summary
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Had a great experience at Fitshop Leeds. Massive thanks to Dale and Zen for all their help. They were both really friendly, knowledgeable, and took the time to answer all my questions without maki... See more
Company replied
I went into the Birmingham store looking for a functional trainer for my home gym but I wasn’t sure which one would best suit my needs. Phoebe was absolutely brilliant and helped explain each one indi... See more
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I was looking for a cross trainer and came across Fitshop who stocked the one I was after. I went online and chatted to Kane in the Edinburgh, he was super helpful and sent over a quote to me wit... See more
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Company details
- Fitness Equipment Store
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Store
- Table Tennis Supply Store
About Fitshop UK
Written by the company
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Contact info
3 Rutherglen Links, G73 1DF, Glasgow, United Kingdom
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4.6
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Great service and products
I contacted Fitshop to make a purchase but needed the delivery to arrive on a specific day. Ethan was fantastic throughout the process, taking the time to go through all the available options and making sure my delivery requirements could be met.
The order arrived exactly as planned, and I’m very happy with both the products and the excellent customer service I received. Ethan was professional, helpful, and made the whole experience smooth and stress-free. I wouldn’t hesitate to recommend Fitshop and will definitely use them again.
13 July 2026
Unprompted review
Senti....The absolute GOAT of Fitshop
Senti....The absolute GOAT of Fitshop! You have an absolute gem of a guy representing your store. This guy was brilliant on the phone when I called and I was only going to just purchase the bench. He ended up upselling me some Taurus weights and a Preacher Curl Attachment. I took the bench home and was very difficult to put together. He asked me to bring it in and when I took it in near closing time I may add he assembled it all for me as the instructions were not tallying up. Thank you Senti. Also thanks to Ethan as well who had previously put some quotes together for me a few months back. Two absolute gentlemen! I will be back for sure!
18 July 2026
Unprompted review
I had a great experience at Fitshop
I had a great experience at Fitshop. Rob was very friendly, welcoming, and happy to help without being pushy. He took the time to answer my questions. Excellent customer service—I would definitely recommend this store.
18 July 2026
Unprompted review
Item I ordered arrived on time in good…
Item I ordered arrived on time in good order. When I called with inquiry customer service was very good.
16 July 2026
Unprompted review
elliptical trainer
I purchased an elliptical trainer from the Birmingham branch the assistant Senti was very helpful and knowledgeable about the machines he also managed to sort out a mixup in the delivery for me I would recommend seeing him if you are interested in buying gym equipment.
17 July 2026
Unprompted review
Excellent service and very helpful.
Excellent service and very helpful.
Thank you erin.
17 July 2026
Unprompted review
Extremely knowledgeable and friendly…
Extremely knowledgeable and friendly customer service, as always ... thank you, Kane and colleagues!
17 July 2026
Unprompted review
Excellent service
Excellent service, knowledgeable and helpful staff. Transparent pricing. Highly recommended Blake was excellent ambassador for company.
13 July 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Lewis gave a good efficient service
Lewis gave a good efficient service. No problem ordering in something they didn't have to hand. Even gave a little discount unprompted. Happy to recommend fitshop in hook to others. Thanks
16 July 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
had an issue with the left pedal…
had an issue with the left pedal contacted max on live chat problem sorted asap new pedal being sent out
16 July 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Leon worked out a great price
Leon worked out a great price. Excellent guidance and training advice.
16 July 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Service and knowledge of Zen was second…
Service and knowledge of Zen was second to none really good product knowledge.
15 July 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Excellent customer service from Dale & Zen! ⭐⭐⭐⭐⭐
Had a great experience at Fitshop Leeds. Massive thanks to Dale and Zen for all their help. They were both really friendly, knowledgeable, and took the time to answer all my questions without making me feel pressured into buying anything.
Customer service was spot on, and they made the whole experience really easy. I’ll definitely be coming back and would happily recommend Fitshop Leeds to anyone.
P.S. It’s coming home! ⚽🎉
15 July 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Luke was super helpful as ive just…
Luke was super helpful as ive just moved to the uk and gave the best advice ive had here!
15 July 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
The staff were Knowledgeable
The staff were Knowledgeable, swift to help and courteous.
14 July 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
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