Fitness Equipment NI Reviews 

225
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Ordered two 1mx1m granuflex 43mm rubber tiles for my garage as I recently dented the concrete floor deadlifting (top tip, stacked foam mats don't cut it for anything above 100kg nevermind 200kg).... See more

Rated 1 out of 5 stars

Avoid at all costs! If you want to get a WaterRower or anything from this company, search for other suppliers (even like Decathlon). After 3 months, I have yet to receive the products I ordered. As ot... See more

Company replied

Rated 5 out of 5 stars

Ordered York SB9000 Commercial Indoor Cycle. Quality item - cheapest price I could find. Arrived well packaged within a few days. Rang up to check on delivery after ordering - great service & communic... See more

Company replied

Rated 5 out of 5 stars

I ordered a bench and plate set. Have had a couple of bad experiences (with other businesses/sites) ordering equipment over covid so I emailed beforehand to make sure the stock on their website was... See more

Company replied

Company details

  1. Fitness Equipment Store
  2. Sporting Goods Store

Written by the company

Huge range of commercial & home gym equipment available to buy online. We design and build dream gyms for our customers. From garage gyms to boutique hotels! Exclusive distributor for WaterRower | Nohrd, Flow Fitness, VirtuFit, Pulse Fitness, Inspire Fitness and many more! FREE delivery on all orders over £300 to Northern Ireland and Ireland. Ireland customers just pay the website price - no further costs involved when ordering from us.


Contact info

4.2

Great

TrustScore 4 out of 5

225 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(225)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Great delivery

Great delivery. It arrived in 4 days! However I have been trying for a week now to get the installation day booked for le, no success yet so bike still in the box

16 September 2020
Unprompted review
Rated 4 out of 5 stars

Great weights

Great weights, just the sticky label that was stuck around the metal part of the weight was tricky to get off and a bit uncalled for so 4*s

9 September 2020
Unprompted review
Rated 5 out of 5 stars

Would strongly recommend

Would strongly recommend

The standard of service received was excellent. I made a mistake on the order and they were more than happy to rectify this.

The items received were of high quality, I couldn't be happier.

Also, this order was made during the COVID-19 shutdown, during which many fitness equipment providers raised their prices to take advantage of the demand for home fitness equipment. This company did not do so and deserve great credit for keeping their prices low and maintaining a high standard of service at the same time.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

Good

Good customer service. Order arrived quickly and was exactly as described. Would buy from these guys again.

17 August 2020
Unprompted review
Rated 5 out of 5 stars

I purchased a Waterrower through…

I purchased a Waterrower through Fitness Equipment NI at the beginning of June. The website explained that due to Covid, delivery would take 6-8 weeks. About 4 weeks later I was contacted to say that they had a upgraded version of the rower I ordered and would I like it, at no extra charge. Brilliant! The guys who delivered it were excellent. I thought it would be a bit tricky to assemble by myself, but the instructions on the manual, supplemented by the short YouTube video made it easy. I had one or two questions at the beginning, but the Customer Service guys were very quick to respond and super helpful. I'm up and rowing now at home and loving the swishy-water sound!

15 August 2020
Unprompted review
Rated 5 out of 5 stars

Water Rower Pre Order

Purchased a Water Rower from Fitness Equipment NI. Their Website well laid out and provides all the information I required to make this purchase. Customer service was good.
My Rower arrived earlier than originally advised and with a reputable courier service. Overall good experience.

11 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, the guys provided clear Information on when the item would be delivered and provided timely updates.

Would recommend.

8 August 2020
Unprompted review
Rated 5 out of 5 stars

Water rower - no problems

I knew from the outset my water rower would be 6-8 weeks. It arrive after 7 weeks. I got a phone call a few days before it was dispatched as a heads up. Nice touch. No issues at all with the service and the water rower is great.

6 August 2020
Unprompted review
Rated 5 out of 5 stars

Ordered on the Wednesday and equipment…

Ordered on the Wednesday and equipment was delivered Friday morning. I telephoned first before I placed my order and the service I received was excellent , very professional and very friendly . Would definitely recommend.

5 August 2020
Unprompted review
Rated 4 out of 5 stars

Good product ok service

The item is good but the instructions on how to build it was all wrong but I got there in the end and I never had any idea about when I would receive my product till I got a phone call that he was at my door apart from all this am really happy with my item and would recommend the product

31 July 2020
Unprompted review
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Darren,

Thank you for the kind review. Apologies for the one issue you described but we are very pleased to hear that you were happy with teh rest of our service.

Many thanks,

Lee from Fitness Equipment NI

Rated 5 out of 5 stars

Very quick delivery and came from…

Very quick delivery and came from island really pleased with my purchase already started to use it good workout

23 July 2020
Unprompted review
Fitness Equipment NI logo

Reply from Fitness Equipment NI

Hi Michelle,

Thank you for your review. We take pride in our logistics and we're happy to hear that you were pleased with the result.

Many thanks,

Lee from Fitness Equipment NI

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