Fitness Industry Services CIC Reviews 

132
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had FISCIC recommended by a couple of friends and by CHOREO of which I am a member. Hopefully, I will never have to make a claim but setting up the policy was really easy and my initial query answe... See more

Company replied

Rated 5 out of 5 stars

I moved to this company a couple of years ago and wouldn't go anywhere else. The best competitive price, covering a better age range. Brett answered the questions I needed answering comprehensivel... See more

Company replied

Rated 5 out of 5 stars

Started a fitness business from my garage, after qualifying as a personal trainer last year. Found it all quite daunting but bret was recommended few time on fb posts. Messaged him received quick resp... See more

Company replied

Rated 5 out of 5 stars

Market leading insurance for a market beating price. Brett went the extra mile to check that I would be covered to teach 14-16 year-olds at a large gym chain and explained the conditions clearly. Supe... See more

Company replied

Company details

  1. Sports Insurance Company
  2. Liability Insurance Company

Written by the company

We are a not-for-profit organisation supporting fitness instructors, PTs, exercise teachers, dance fitness instructors, yogi, and Pilates teachers. We sell market leading liability insurance cover, PPL music licences, Enhanced DBS checks, business advice and mentoring, as well as operating The Fitness Lottery, www.thefitnesslottery.co.uk, to raise funds to get people active through exercise. As experienced business operators, we offer consultancy services for training development, fitness brands looking to enter or grow market share, as well as general business planning. Having an effective oversight on your business income and expenditure, is critical in this post-COVID period, when the fitness market has been decimated through venue closures etc. As a progressive digital company we are also developing online solutions for recruitment of instructors, and also a marketing platform to promote activity timetables across all activities, and more importantly, allow participants to book venues, time slots for classes, and block bookings for longer periods.


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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4.9

All reviews

(132)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

User friendly, great service

The information in the site was comprehensive, easy to navigate and the purchasing the product that I needed was very easy and reasonably priced. The policy documents arrived very quickly. One of my friends recommended it and I am glad to say that it lived to the expectations.

25 September 2022
Fitness Industry Services CIC logo

Reply from Fitness Industry Services CIC

Thank you Magda, we love the fact we got referred and the experience was up to scratch for you. Thanks for the support

Rated 5 out of 5 stars

Good and cost effective

I found their service to be really good. I telephoned with a query about taking out an insurance policy, I was helped straight away, and everything was very straight forward. Their prices are very competitive. I haven't had cause to make a claim, so I can't comment on that aspect of their business, and how things would be dealt with.

25 September 2022
Fitness Industry Services CIC logo

Reply from Fitness Industry Services CIC

Hi Rebecca, glad we were professional and able to help you in a straightforward way. Hopefully, you will never need to claim, but should you do, we will help in the same professional way.

Rated 5 out of 5 stars

Would recommend

Really helpful, great communication and great price. Thank you 😊

8 September 2022
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Reply from Fitness Industry Services CIC

Thanks Pippa, glad we were what you expected, and thank you for the business

Rated 5 out of 5 stars

PT insurance

Excellent service professional for all qualify fitness instructors

12 September 2022
Fitness Industry Services CIC logo

Reply from Fitness Industry Services CIC

Thank you Sue, am glad we matched your expectations. Helping instructors is what we got set up for. Thank you for the support

Rated 5 out of 5 stars

Easy and simple to buy

Easy to read website and it's broken down well while covering main points. Simple steps to take to purchase (but would like the option when to start insurance policy). Have a dashboard which will be useful.
I had a question which I emailed in with and it was answered very quickly.

13 September 2022
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Reply from Fitness Industry Services CIC

Hi Fiona, glad you found the process easy. Will investigate having a start date option, but for now there is the comments box on checkout. Thank you for the support

Rated 5 out of 5 stars

Easy and quick way to get your public…

Easy and quick way to get your public liability insurance up an running with a very competitive pricing. Takes only a minute or two, perfect! Communication is excellent. Thank you!

5 September 2022
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Reply from Fitness Industry Services CIC

Thank you for the support Agnese. Glad it was a pain free process

Rated 5 out of 5 stars

Would recommend

Good, honest & reliable cover. Excellent, efficient and friendly staff. Would recommend. Cheapest around

2 August 2022
Unprompted review
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Reply from Fitness Industry Services CIC

Thanks Toni, am glad the staff are helpful, and we continue to deliver what you need

Rated 5 out of 5 stars

Easy website to use and gives good…

Easy website to use and gives good insurance coverage for any fitness instructor at an affordable price

27 July 2022
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Reply from Fitness Industry Services CIC

Hi Laura, thank you, glad our premiums are still competitive :)

Rated 5 out of 5 stars

Fantastic service

Really helpful advice and easy to purchase
Great value for money

13 July 2022
Fitness Industry Services CIC logo

Reply from Fitness Industry Services CIC

Thank you Cheryl, glad we continue to offer good value, as when we launched, we wanted to offer the best policy at the lowest cost.

Rated 5 out of 5 stars

Great Value

Very reasonable price structure for public liability fitness classes. Easy to order via the website and great customer response from Brett following up on any of my queries.
Thank you.

6 July 2022
Unprompted review
Fitness Industry Services CIC logo

Reply from Fitness Industry Services CIC

Thanks Mark, glad he was able to help

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