FIT College  Reviews 

548
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the instructors are extremely knowledgeable, approachable, and truly dedicated to making every practical session engaging and enjoyable for everyone. Many people also appreciate the warm, supportive environment, noting that the team provides helpful guidance from the very beginning of their learning journey. Though some students found the online coursework, strict video requirements, and heavy assignment load quite challenging to manage alongside other commitments. Some reviewers also noted occasional difficulties with slow response times from support teams and frustrating technical platform issues during their remote studies.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that trainers and tutors are extremely knowledgeable,... See more

User experience

People report ambiguous experiences with user_experience, as reviewers express deeply contrasting views.... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpful and informative... See more

Service

Users describe ambiguous interactions with service, reflecting a mix of strong appreciation and heavy... See more

Website

Reviewers highlight mixed experiences with the website and online study portal. Some consumers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently completed Cert. III with Fit College and have now started Cert. IV - both online. Getting started was easy, I had a long chat with Dean and he answered any questions I had and much more!... See more

Company replied

Rated 5 out of 5 stars

Reuben, well depth knowledgeable trainer who taught us through cert 3 and 4. Very valuable coaching experience by theories and practicals. Very friendly and co-operative, raised my awareness in fitnes... See more

Company replied

Rated 5 out of 5 stars

I did my course online and the support from Kelly my tutor was fantastic. Even when I was finding it daunting, balancing my studies with work commitments and family life. Kelly helped me see it thro... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff. A nice and very hands on learning environment based inside a local large gym. Great way to fast track your learning experience for cert 3&4 whilst gaining real industry s... See more

Company replied


Company details

  1. Vocational College
  2. Adult Education School
  3. Private College

About FIT College

Written by the company

Become a
Personal Trainer

FIT College

FIT College is a registered training organisation that specialises in Fitness education.
We produce quality Personal Trainers through our Certificate III & IV in Fitness courses (SIS30321/SIS40221).

STUDY MODES:

  • Full Time Face to Face
  • Part Time Face to Face
  • Anytime Online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

548 reviews

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4.4

All reviews

(548)

91 reviews in the last 12 months

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Rated 3 out of 5 stars

Read contracts

Be careful when signing up and ensure you are 100% sure the course is for you as there is virtually no flexibility if your circumstances change.

27 October 2025
 FIT College  logo

Reply from FIT College

Thank you for your feedback. Our courses are intentionally short and intensive, and we make this clear during enrolment because students need to be ready to commit. Our face-to-face programs also have limited seats, so when someone enrols, we hold that place for them. That is why it is important to be confident the course is right for you before signing the contract.

Entering any payment plan requires reading and understanding the agreement, just like you would when taking out a loan for a car. We encourage every student to take their time, ask questions, and make sure they are fully prepared before committing. We value your input and will continue working to ensure our enrolment process is clear and supportive.

Rated 5 out of 5 stars

Love the course and all the components

Love the course and all the components, it’s been great to learn with Fit College face to face and I’m glad I chose them to do my course through. It’s all very thorough and I have already learnt so much! Also a special shout out to Nick our awesome teacher and Renee the campus co ordinator

23 October 2025
Unprompted review
 FIT College  logo

Reply from FIT College

Thanks so much Shaq! This means so much to us. We agree, if you can study face to face it definitely is the best way to get qualified as a personal trainer. Nick and Renee are awesome - we will be sure to pass this on to them!

Rated 5 out of 5 stars

I'm so glad that I chose to do the full-time, in-person Cert 3 course at the Bond Street gym - it was awesome!

Our trainers - Michael and Jess - were both really knowledgeable, approachable and fun which helped bring the course to life. I really enjoyed all the practical sessions and learning from both my trainers and classmates. I would 100% recommend this course!

21 October 2025
 FIT College  logo

Reply from FIT College

Thank you so much for this awesome review and recommendation! Michael and Jess are amazing educators, we are very lucky to have them on our team. Wishing you all the best in your new career in the fitness industry :)

Rated 1 out of 5 stars

Go elsewhere

The 7 week in person course for the cert 4 is NOT the way to go. Signed up for the 7 weeks in person to start and finish it after starting online and realising online wasn't for me, but no one in my class even completed the course and had their cert by the end of the 7 weeks. Then I was left to do it online after with very poor support.

16 October 2025
 FIT College  logo

Reply from FIT College

Hi Monique,

Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience in the 7-week in-person Cert IV course.

After reviewing your file, we can see that our education and student support teams provided extensive assistance throughout your studies. You were given a complimentary course extension (valued at $150), regular guidance from your educator Michael, and ongoing invitations to both our weekly face-to-face support sessions and twice-weekly online support sessions.

It’s important to note that the 7-week in-person course is a fast-paced, intensive program that requires a high level of attendance and participation — approximately 80% of the course is completed on campus. Unfortunately, you were frequently late or absent from class, which made it difficult to complete the required coursework within the scheduled timeframe. Our team made every effort to help you catch up and provided additional opportunities for support outside of class hours.

We’re pleased to confirm that you did go on to complete and receive your Certificate IV in Fitness, and we sincerely congratulate you on achieving this qualification.

While we’re proud of the support we offer, we appreciate all feedback and will continue to refine our delivery to ensure every student has the best chance of success.

Wishing you all the best in your future fitness career,
The Fit College Team

Rated 5 out of 5 stars

Great support

Great support, good online study portal.

14 October 2025
 FIT College  logo

Reply from FIT College

Thanks so much Nathan! So awesome to hear you have enjoyed your studies with us! Wishing you all the best for the future!

Rated 5 out of 5 stars

Good job opportunities and supportive…

Good job opportunities and supportive teachers

26 September 2025
 FIT College  logo

Reply from FIT College

Thank you for your lovely review. Awesome to hear you have had some great job opportunities - don't be stranger, let us know where you end up working, we love to hear about how our students are going after graduation!

Rated 5 out of 5 stars

I can’t thank Kim Schafer enough for…

I can’t thank Kim Schafer enough for guiding me through my cert 3 o line & then my cert 4 in PT in class, I had ample support, and understanding going through the course, the knowledge, inspiration & passion Kim gives is incredible 😁

9 October 2025
 FIT College  logo

Reply from FIT College

Hi Amy,
Thank you so much for your kind words and for taking the time to share your experience! We’re so happy to hear how much you enjoyed studying both your Cert III and Cert IV with Kim - she’s an incredible educator who truly cares about her students’ success.

It’s wonderful to know you felt supported and inspired throughout your studies. We’ll be sure to pass your lovely feedback on to Kim and the team - it will mean a lot to them!

Wishing you all the best as you move forward in your fitness career - we’re so proud to have been part of your journey.

Rated 2 out of 5 stars

Would not recommend

My teacher Jules is great. The website is terrible regularly deleting work. The support from the team is pretty useless, students had been unable to access their learning programs for weeks. The reply time from the team is rather terrible as-well regarding any questions or if locked out of an assignment The feedback on assessment is incredibly inconsistent unless it’s directly from Jules or Nick who do a great job at being direct with what you need to do. The resource at the campus I was at for cert 3 were terrible, regularly had no internet and students had to use mobile data and hot spot there phones. Gym was busy and there was no space for us to be creative.

23 September 2025
 FIT College  logo

Reply from FIT College

Hi Henry,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your frustrations with parts of your study experience - that’s certainly not the level of service we aim to provide.

We’re glad to hear your positive comments about Jules and Nick - they’re both valued members of our team who take great pride in supporting their students. Regarding the technical issues you mentioned, we sincerely apologise for the inconvenience caused. While occasional platform updates can sometimes affect access, our Student Support Team works hard to resolve these matters as quickly as possible and provide regular updates to affected students.

We appreciate your feedback regarding the campus facilities. In response to similar concerns, we have recently relocated to a new, larger, and upgraded campus to provide a better overall learning environment. Prior to this move, we invested significant time and resources working with our previous host venue to improve internet reliability and student access; however, after careful consideration, we determined that relocating was the best long-term solution to ensure a consistently high-quality experience for all students.

Our support team is dedicated and genuinely cares about helping every student succeed. They handle a high number of enquiries and always strive to respond promptly and thoroughly. We’re continually reviewing our systems and processes to ensure smoother communication and improved response times.
If you’d like to discuss your experience further, please don’t hesitate to reach out directly at 1300887017 we’d really like the opportunity to make things right.

Rated 5 out of 5 stars

Fit college is a great place to learn

Fit college is a great place to learn, whether its online or face to face. very knowledgeable educators and great service from start to finish.

9 September 2025
 FIT College  logo

Reply from FIT College

Hi Samantha,

Thank you so much for your wonderful review! We’re so glad to hear you had such a positive experience with FIT College, both online and face-to-face. Our educators and support team take great pride in helping students every step of the way, so your feedback means a lot.
We wish you all the best in your fitness journey and hope to see you achieving great things in the industry!

Rated 5 out of 5 stars

Reuben and fit college

Reuben, well depth knowledgeable trainer who taught us through cert 3 and 4. Very valuable coaching experience by theories and practicals. Very friendly and co-operative, raised my awareness in fitness aspect. Fit college brings you how to stay fit mindset and techniques which last long lifetime and indeed we need as humans

17 September 2025
 FIT College  logo

Reply from FIT College

Thank you so much for this lovely review! We are so happy to hear you enjoyed your time studying with us and we agree - Rueben is an amazing Educator, we are very lucky to have him! Wishing you all the best :-)

Rated 1 out of 5 stars

Everything

Everything, from teaching to marking to wifi to any issue, fit college is not organised and very frustrating education to have to go through as one of the teachers was extremely difficult to put up with. We pay rough 7k each and you can’t even give us working wifi, good educators or our stuff marked on time. I will never refer anyone to this place and in fact if someone told me they were studying there I would try get them out. All fit colllege seems to care about is money making and then can’t even supply correct resources. 0/10

13 August 2025
 FIT College  logo

Reply from FIT College

Hi Cortney,
We’re very sorry to hear that this was your experience, as it’s certainly not what we aim for at FIT College. We take all feedback seriously and are disappointed to learn that your time with us didn’t reflect the supportive and organised environment we work hard to provide for our students.
That said, we can see that you successfully completed both your Certificate III and IV in Fitness - congratulations on achieving this milestone! We’re genuinely pleased that, despite the challenges you mentioned, you were able to complete your qualifications and move forward in your fitness career.
Please know that we genuinely care about every student’s journey and success - both during their studies and beyond. We believe the educator you may be referring to is no longer with the company, and we’ve since made improvements to ensure consistency in teaching, communication, and overall student experience.
We appreciate your feedback regarding the campus facilities. In response to similar concerns, we have recently relocated to a new, larger, and upgraded campus to provide a better overall learning environment. Prior to this move, we invested significant time and resources working with our previous host venue to improve internet reliability and student access; however, after careful consideration, we determined that relocating was the best long-term solution to ensure a consistently high-quality experience for all students.
As you can see from the hundreds of positive reviews from students across Australia, many have had outstanding experiences studying with us, which reflects the dedication of our educators and support team.
We’d welcome the opportunity to discuss your experience further and see how we can make things right. Please reach out to us directly at 1300887017.
Wishing you all the best for the future.

Rated 5 out of 5 stars

Fitt college has exceeded my…

Fitt college has exceeded my expectations. Everything in one place, lecturers are informative, helpful and fun .
Face to face has been great with all pracs done on site ..
Highly recommend 👌

18 August 2025
 FIT College  logo

Reply from FIT College

Thank you so much for this lovely review Tina, we agree, face to face is such a great way to get qualified as a Personal Trainer, we are very lucky to have such experienced and passionate Educators. We wish you all the very best for your future in the fitness industry!

Rated 4 out of 5 stars

Good

Made great people in the class

18 August 2025
 FIT College  logo

Reply from FIT College

Thank you Bradley! So awesome to hear you made some new friends in your class! Wishing you all the best!

Rated 5 out of 5 stars

I have completed my cert 3 & 4 through…

I have completed my cert 3 & 4 through fit college and have had the best teachers and support from Mitch, Rebecca & Shenna.

Awesome course and content, would definitely recommend if looking to further gain knowledge in the fitness industry or become a PT.

20 August 2025
Unprompted review
 FIT College  logo

Reply from FIT College

Thank you so much for this lovely review! We are so happy to hear you loved your experience studying with us. We wish you all the best with your new career in the Fitness Industry!

Rated 5 out of 5 stars

Overall great experience

Overall great experience

Kim was great teacher very knowledgeable and wants the very best from each student.

Very supportive throughout

Sheena kept classes fresh with guest speakers and experiences

13 August 2025
Unprompted review
 FIT College  logo

Reply from FIT College

Thank you so much for the 5 stars! We’re glad you had such a great experience with Kim and Sheena - they’re both amazing at keeping classes supportive, fresh, and engaging. We really appreciate your feedback and wish you all the best on your fitness journey!

Rated 2 out of 5 stars

To be honest I didn’t really like the…

To be honest I didn’t really like the course at all.
I think it should have been a CERT 3 & 4 due to how much work there was and how particular the markers were.

21 July 2025
 FIT College  logo

Reply from FIT College

Hi Lila,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the course wasn’t what you had hoped for. At FIT College, our programs are designed to be comprehensive and in-depth, which can sometimes feel demanding. The reason for this is that employers across the fitness industry consistently prefer graduates from FIT College because they know our students have been trained to a very high standard and leave with a strong knowledge base.
Unfortunately, there are many cheaper and faster courses out there that don’t equip trainers with the skills and understanding needed to keep clients safe. Our goal is to ensure our graduates are not only job-ready but also confident, capable, and trusted professionals in the industry.
We truly value your feedback and will take it on board to keep improving our student experience while maintaining the quality that sets our graduates apart.
Regards, The FIT College Team

Rated 5 out of 5 stars

Tones of support

Tones of support

25 July 2025
 FIT College  logo

Reply from FIT College

We’re so pleased to hear you’ve felt supported throughout your journey with FIT College. Providing guidance and encouragement to our students is at the heart of what we do, and it’s wonderful to know it’s made a difference for you.

We truly appreciate you taking the time to share your experience.

Kind regards,
The FIT College Team

Rated 5 out of 5 stars

Completing my Cert 4 at Fit College was…

Completing my Cert 4 at Fit College was such a positive and fun experience. Michael the teacher at Bond St was the best!

25 July 2025
 FIT College  logo

Reply from FIT College

We’re so glad to hear that completing your Cert IV with FIT College was such a positive and fun journey. We’ll be sure to pass your kind words on to Michael — he’ll be thrilled to know he made such an impact.

Congratulations on your achievement, and we wish you all the best in your future fitness career! 💪

Kind regards,
The FIT College Team

Rated 5 out of 5 stars

I’ve completed my fitness certification at Fit College, and it’s been a great experience. The classes cover everything you need to know about fitness, from workouts to nutrition. The teachers are real

I’ve completed my fitness certification at Fit College, and it’s been a great experience. The classes cover everything you need to know about fitness, from workouts to nutrition. The teachers are really knowledgeable and always there to help.

The gym and equipment are top quality. It’s a great place to learn and improve your fitness at the same time. The staff and teachers are friendly and supportive throughout the whole program.

I’ve learned so much and now feel confident in my fitness knowledge. I definitely recommend Fit College to anyone looking to get certified in fitness or improve their health.

21 July 2025
 FIT College  logo

Reply from FIT College

Hi Mohammad,

It’s great to know the classes, facilities, and support from our knowledgeable team helped you gain the skills and confidence to excel in fitness.

We’re proud to have been part of your journey and can’t wait to see where your new qualification takes you. Thank you for recommending FIT College — it means the world to us! 💪

Kind regards,
The FIT College Team

Rated 5 out of 5 stars

I participated in their parramatta…

I participated in their parramatta campus and it was great learnt so much and had a great support system, really great and would definitely recommend

15 July 2025
 FIT College  logo

Reply from FIT College

Hi Ethan,

Thank you for sharing your experience! 🌟 We’re so glad to hear you enjoyed your time at our Parramatta campus and found the learning and support system so valuable. It’s great to know you gained so much from the program and would recommend us to others.

We wish you all the best in your fitness journey and look forward to seeing where your new skills take you! 💪

Kind regards,
The FIT College Team

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