FitBoutique Reviews 

I have no hesitation in reccomending FitBoutique. Great and prompt service. A good quality, easy to assemble reformer. I was worried that in shipment there could have been damage, however the equipment was extremely well packaged. Overall, a great product at a very affordable price.

Onyx foldable reformer. This product exceeded my expectations, was really impressed with the quality, packed really well. Easy to put together, the instructions need to be updated as some of the steps were already done in their warehouse. Over all the quality is amazing, it is smooth, and the app is great as well. The communication was incredible as well, both fit boutique and the courier, regional Victoria is always tough with access and delivery times, but was kept in the loop at all times and responses straight away

I did a lot of research on reformers before choosing to buy. Writing a long review here because I wish someone had told me all the info so I didn’t have to take time to research!!

Despite Fit boutique not having as many reviews or social media attention, I decided FT would be best because after digging up all reviews across the internet their reputation for quality and customer service was clearly above others.

I had gone quite close to purchasing from another company with rave reviews but it turned out I had to organise my own shipping from a town 2 hrs away or was told to get it delivered to the pub to use their fork lift or put it on a task ap to get someone to collect. The customer service at FT was the total opposite experience with clarity over the process.

My final decision to go with FT was their warranty over other brands. FT have a great warranty of 5 years whilst you read the fine print for other brands and some parts are only covered 6 months, the amount of money paid I think that’s not acceptable for a business so was super impressed with FT and their quality assurance.

When the reformer arrived it was packaged secure and safe to regional Tasmania. The machine is extremely sturdy and the quality is better than most studios I’ve used.

I had hesitations about whether I would use it enough but of the 2 weeks I’ve had it I’ve used it 4/5 days of the week. It’s very easy having a set up at home and sometimes I just use for a good stretch and an excuse to get off my phone.

I have been looking for a reformer for some time and had seen good reviews for FitBoutique. My reformer arrived yesterday and I have set it up and used it. It is a great quality machine. I have been doing reformer pilates for over 10 years and this machine is better than some of the ones I have used in dedicated studios.

Very happy with my purchase of the Onyx fold reformer. So pleased I chose FitBoutique - Communication was prompt, professional and friendly.

I have done reformer pilates in Australia’s best studios for 10 years. This reformer is professional quality. Came quickly. Easy to assemble. Thought about buying myreformer. Glad I bought this product instead.

There was some delays in delivery but Ayrah from customer support was fantastic after I reached out to her on a few occasions(I am in Australia for reference). It really is worth the wait. Mine arrived yesterday and patience was required to get it all together, it is just gorgeous. Easy to manoeuvre with the wheels. I read some bad reviews about delivery when I first ordered and panicked but I really recommend contacting the team.

Hi,
I spoke to Aj at FitBoutique a few times.
He is very helpful, knowledgable and professional with the product he is selling.
He advised me through the all process and helped me to get right reformer.
Thank you

Absolutely loved this reformer – smooth, sturdy, looks chic and a joy to use. Great customer service topped off a seamless experience!

I’ve been looking for a long time for a reformer there is a few on the market. AJ was amazing as he was informative but not pushy. It is an expensive purchase in these times and AJ was very supportive-polite and patient.

The communication was very good did not have to wait a long time for someone to get back to you.

Highly recommend! Can’t wait till my reformer arrives.

Some issues with backorder deliveries that caused some substantial delays, but the way that this was resolved and communicated on transparently with options on how to manage was excellent. Issues sometimes happen and often it is how you deal with them that builds trust. The Ivory Reformer itself is fantastic and getting a lot of use. Perfect mix of practical and gym-grade. Thanks AJ and team.

Recently purchased the Maple folding reformer from Fit Boutique.
Was researching other brands for value for money, folding use and quality - I was not disappointed with my decision. Can barely feel the carriage over the fold when performing exercises, very very smooth. Super impressed. The quality is beautiful and set up very easy. Arrived practically ready to use. Love the design, very aesthetically beautiful to look at (massive plus!) and folds vertically upwards, onto wheels for easy movement.
It is an investment, but worth the money for the quality you receive.
Thanks Fit Boutique 😊 xx

Absolutely loving my new pilates reformer from Fitboutique!

I recently purchased the Onyx Fold pilates reformer from Fitboutique and couldn’t be happier with both the product and the overall service. The reformer is fantastic - sturdy, foldable design, smooth to use, and clearly built with quality in mind.

While the packaging arrived with some damage, the team at Fitboutique was incredibly helpful and responsive. They addressed my concerns promptly and professionally, which really reassured me and made the experience even more positive.

I highly recommend Fitboutique if you’re after a quality reformer and a team that genuinely stands behind their service!

Upon receiving my Ivory Reformer, I couldn’t be happier. The delivery, packaging, easy assembly of final parts was excellent. Customer service have been quick to respond and answer all of my questions and wonderful to communicate with.
The quality of everything is amazing and I’m excited to start my reformer journey at home!

As a Reformer Pilates instructor, I’ve tried a variety of machines over the years, but the Maple Crest Reformer in beige from Fit Boutique has completely exceeded my expectations. From the moment I placed the order, the experience was seamless. Delivery was lightning-fast, and everything arrived in perfect condition.

The reformer itself is not only beautifully designed – the beige finish is elegant and modern – but it’s also incredibly sturdy, smooth, and professional-grade. I use it daily and it performs flawlessly every time. It has quickly become a centrepiece in my home studio.

Fit Boutique has clearly put a lot of thought into quality and customer satisfaction. I’ve had an outstanding experience from start to finish, and I wouldn’t hesitate to recommend them – and this reformer – to any Pilates enthusiast or professional.

Thank you, Fit Boutique, for creating such an exceptional product!

All round great experience. AJ was very helpful with my questions and got back to me very quickly.
Took a while to receive as I live in a rural area but otherwise great company will definitely buy from them again

Absolutely love my reformer. Worth the wait!! The Ivory colour way is so classic. It’s a smooth running machine, feels sturdy and high quality materials throughout, definitely feels like studio quality in my own home! It’s also pretty easy to setup and fold away. My only criticism is the instructions I received might have been from an earlier model??? So some details didn’t apply to my setup and it took me a bit of double checking to be sure I was on track. Still an easy task, but more up to date instructions would have saved a bit of confusion. Shipping also took around a month. I didn’t realise there would be such a long wait when I purchased my reformer. If I had of known that, no issues. But I didn’t, and so had to reach out to customer service a bit for updates. May be worthwhile mentioning on product pages whether items are in stock and give people an estimate for stock arrival/dispatch times. The customer service from Fitboutique is exceptional though. Very quick responses and helpful information. And once my machine was picked up by the courier, it was delivered in 24 hours. Minor details, as the reformer is awesome and I’m so excited to be able to do my workouts on demand now! Love!

Love my machine! So convenient and easy to use

We needed the machines for our new studio within a specific time frame and FitBoutique were really organised with getting it done.

Very quick delivery for our second batch of reformers. Super happy! Thanks