I attended the brilliant grandparents paediatric first aid training that Charlotte ran. Like most grandparents we wanted to be as knowledgeable as possible before looking after the baby. Charlotte c... See more
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The CPR training used displayed slides and practice on a dummy to show us how to use chest compressions, short breaths and the listening for patient responses/feeling for breathing to help a casualty.... See more
Company replied
By far the best First Aid course I’ve attended. The trainer made me feel relaxed and comfortable to ask any questions or go into more depth. She was extremely knowledgeable and approachable throughout... See more
Company replied
FSFA were fantastic. Very informative whist making the information easy to digest with visual slideshow and lots of demonstrations. Jess made the day fun and was open to any and all questions... See more
Company details
Written by the company
First Steps First Aid provides expertly led first aid training for both businesses and childcare providers. Founded by Charlotte, Specialist Paramedic and Mum of 2 girls. Our courses are taught by paramedics with years of experience providing engaging, relevant and practical courses for your employees. Make your workplace a safer place and easily meet HSE regulations with our leading first aid courses. Our courses for professionals working with children such as Level 3 Paediatric First Aid and Level 2 Safeguarding are CPD accredited and meet OFSTED standards. First Steps First Aid is proud to be regulated by the First Aid Industry Body and are pleased to be able to offer the "In Safe Hands" award for childcare providers. First Steps First Aid prides itself on being able to offer friendly, welcoming and high quality first aid training for those looking after our next generation.
Contact info
First Steps First Aid Ltd, Unit 4, Waterberry Drive, Waterlooville, England,, PO7 7TH, Portsmouth, United Kingdom
- +447830125596
- info@firststepsfirstaid.co.uk
- firststepsfirstaid.co.uk
Learnt a lot and very enjoyable at the same time
Charlotte was fantastic - she created a bespoke course based on our needs and what we wanted to cover (drowning, CPR, choking and all other emergency and general household first aid situations for adults, babies and children.
It was extremely informative but also at the same time very enjoyable. The variety of dummies and equipment brought for us to practice on were of a very high standard too. We did a lot of practical practice to ensure the muscle memory was built so we could act quickly and calmly in an emergency situation.
We all now feel much more confident and know what to do in any emergency situation that may arise. We will definitely be doing another course with Charlotte and her team in due course if the need arises. I would not hesitate to recommend Charlotte and her team.
15 March 2024
Unprompted review
Reply from First Steps First Aid
Thank you for your lovely feedback! It was an absolute pleasure to teach you all!
A really effective first aid course
Jess was thorough, professional, encouraging and reassuring. I have taken several first aid courses over the years - some great and some less so. I remember one in particular where participants were made to feel embarrassed or stupid if they made a mistake, but today’s course could not have been more different. Jess gave me the confidence to feel I really could help in an emergency.
15 March 2024
Unprompted review
Reply from First Steps First Aid
Thank you so much for the wonderful review! We will pass your kind words on to Jess - Glad you enjoyed the course.
Great course
Great course
Highly recommend Jess
Very informative
Great atmosphere
11 March 2024
Unprompted review
Reply from First Steps First Aid
Thank you for the great feedback. I will pass your kind words on to Jess! Glad you enjoyed the course.
Loved this course very informative and…
Loved this course very informative and found it friendly and helpful
11 March 2024
Unprompted review
Reply from First Steps First Aid
Thank you for your feedback :-)
Brilliant Team
First Steps Frist Aid came and tought us Basic Life Support and Anaphylactic training for our business. They were professional and very knowledgeable. The course was well delivered and we would highly recommend.
28 February 2024
Unprompted review
Reply from First Steps First Aid
Thank you so much for the wonderful review. We really appreciate your feedback and I will pass the kind words onto the team!
First aid training
The first aid training was so useful to me as a parent. It has made me feel much more confident in how to take care of my daughter if I am presented with different illnesses or injuries. The trainer was so friendly and she made us feel really comfortable. We were able to ask questions and the class had a relaxed yet professional feel. I have already recommended to lots of friends.
14 November 2023
Unprompted review
Reply from First Steps First Aid
Thank you so much for taking the time to leave us a review and we are so glad you found the class helpful!
Friendly and professional
Friendly and professional, excellent/essential course. I would highly recommend.
24 February 2024
Unprompted review
Reply from First Steps First Aid
Thank you for the positive review!
The trainer gave me confidence to…
The trainer gave me confidence to believe "I can,and would, help when necessary". He allayed my fears. The explanation of how defibrillators work was especially useful.
2 February 2024
Unprompted review
Reply from First Steps First Aid
Thank you so much for your feedback. We're pleased to hear you left the training feeling more confident!
Excellent Training
Charlotte and Mark have delivered First Aid Training to our staff and volunteers at a local family support charity. First Steps First Aid is friendly, professional and sensitive to individual's needs. They were brilliant, I would highly recommend to anyone looking for First Aid Training
19 December 2023
Unprompted review
Reply from First Steps First Aid
Thank you so much for taking the time to leave us such a lovely review, Amy. It really means a lot! We're so pleased you enjoyed the training.
Super Training Day
We received a training day with Mark from First Steps First Aid as a team of professionals working with young children and it was exceptionally helpful.
The course was well structured, the resources were of a very high standard and the knowledge of the trainer was impeccable.
19 December 2023
Unprompted review
Reply from First Steps First Aid
Thank you for taking the time to leave us a review, Jen. We are really pleased you enjoyed your training and will be sure to pass the review on to Mark too.
Confidence in keeping your kids safe
There is no price you can put on feeling prepared for any eventuality with your children.
Charlotte answered all of the questions we had without hesitation (and there was alot). There were grandparents and first time parents to contend with all in 1 room. Her knowledge and expertise is flawless.
Thank you for this course and answering all our questions ❤
22 July 2023
Unprompted review
Reply from First Steps First Aid
Hi Emma, thank you so much for the lovely review! I am so glad you enjoyed the class, it really means a lot!
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