I made my order for 12 boxes of Hipp comfort formula on Oct 24th and paid extra for expedited shipping which quoted “ Express-Shipping with UPS / DHL. 2-4 business days delivery time + 2 days handling... See more
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See what reviewers are saying
Delivery was quick. The packages have been arriving wet but luckily there are a few boxes in each other so the formula boxes have not been wet. Mybaby loves the toothbrushes so will definitely be pla... See more
Postal service receives 5 stars for delivery from Germany to USA within 3 days. I purchased the item in Germany and brought it to USA. While in the USA, I purchased the same item from a d... See more
I ordered three cannisters of Raab Vitalfood Bio Spermidin powder. Only two were in the box. Furthermore, when I opened the box, loose powder was inside the box, as one of the containers had broken... See more
Company details
Written by the company
Baby's First Step Towards a Healthier Life With Organic European Baby Food Formulas. With over 8,000 products, we are happy to serve our customers with an exclusive organic range of baby foods, milk formulas, organic skin care products, and so much more.
Contact info
Masurenstr. 23, 23569, Luebeck, Germany
- +38761248997
- customers@firstorganicbaby.com
- firstorganicbaby.com
Shipping was VERY delayed
Shipping was VERY delayed with no explanations and i sent many messages via different messaging channels asking about it, didn't receive a single reply. I was already questioning whether i had been scammed 😅 very dissappointed, but glad the order eventually arrived
Order never arrived
Order never arrived - do not buy from them. Never got a refund. Didn’t answer emails. Had to dispute with my bank. Their website does not work and my bank said the company is out of business / non-responsive with them as well.
Good prices and easy to work with.
Think they are going bust and just taking orders anyway
I ordered 3 safran supplements for my child, since it helps with mood and seretonin production. I have ordered from first Organic baby a couple of times before. But now, they just keep saying, that there is a problem with the warehouse, and the order will be sent next week. I put in my order 13th of May, and it is still not sent, and FirstOrganicBaby are not answering me any more.
I wish I read these reviews before…
I wish I read these reviews before placing order with them. Unreliable, false advertising. It’s been over a week since placement of the order $500, still not shipped. Stay away from these people. And report them to Better Business Bureau.
I placed an order and paid for the…
I placed an order and paid for the formula on April 28, as of May 20, nothing was delivered, a tracking number was not provided, chat, email and whatsapp (all contacts listed on their website) have not been answered for several days… I sent 3-4 emails. They are not answered. I sent a WhatsApp message and it’s not answered. Please send the product. My baby needs to eat… which is why I ordered almost a month ago… you advertised that it would be expedited…. Please… I ordered over $500 USD worth of formula stage 2. Please provide some sort of status.
the order was not delivered
the order was not delivered, money is not returned, contacts are not answered
Its my 4th or 5th times of ordering…
Its my 4th or 5th times of ordering from here already, lowest price you can find and their delivery always on time.
I don't recommend it
I placed an order and paid for the formula on April 22, as of May 1, nothing was delivered, a tracking number was not provided, chat, email and whatsapp (all contacts listed on their website) have not been answered for several days
Disappointed
This company advertised their baby formula in Ebay. I purchased and paid for their products. Then four hours later they cancelled my order and they put the price up for that product.
Never going to purchase through this company ever again.

Reply from firstorganicbaby.com
Best quality
Best quality, most reasonable price and best costumer service. My baby loves the organic Hipp goat formula. 5 star
Cheapest, but not the quickest
The website has a good array and variety of products. I stumbled upon them since we decided to feed our baby Holle baby powder. While they were efficient and quick at shipping in the beginning, the shipping and turnaround times have become progressively worse. Last time I ordered from them, it took them 18 days to ship a product and the delivery took close to 25 days - when the turnaround time on their website is 8-10 days.
My order of: 135 Film Negative Scanner Convert 35mm Film
My order of: "135 Film Negative Scanner Convert 35mm Film" stopped working the second day I had it.
Larry Adams
Bad customer service with long…
Bad customer service with long processing and shipping
shipping delay of 12 days or so
shipping delay of 12 days or so. seller got back only after 3rd email
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