firsthealthapparel.com Reviews 

It’s sad because, at first, it was amazing. I ordered over $2,000 worth of products from this brand. Quality was amazing and always got my things within 30 days

As years went on, it started getting slower and slower. I didn’t get my latest order for 6 months. It was never advertised as back ordered. I emailed twice just asking for an update, and I never received a response. Ended up disputing with my bank. Rip first health apparel. I miss the old you.

It took 15 weeks for my parcel to arrive, customer support ignored my emails and when the parcel did arrive, it had the wrong size to what i had ordered and the two mystery gifts that i ordered were not in the package. will not be ordering again.

Worst experience I've ever had ordering something online. Placed an order Dec 6th, it arrived Febuary 17th. Missing two items, a pair of leggings and a tank. Also neither of the "mystery gifts" that were supposed to be added at checkout were included. So waited 10 weeks for my order and never received the items I paid for. I have sent numerous emails trying to get a credit and have had no success in getting any of my money refunded. Terrible customer service.

I ordered 3 items on clothing along with 2 mystery boxes Dec 28th, 2025. Not being informed what the shipping/processing time was, I did not receive the items until March 1 2026. And I was still missing one item along with both mystery boxes.
I’ve been trying to get in touch with them and all I’ve been getting in response is that my email is being sent to they’re processing department and still have yet to receive any compensation, info on whether these items are being shipped or anything.

NEVER BUY FROM THEM. They take your money and will never send you the product. They won't answer their emails.

absolute trash company. wouldn’t even call them a company tbh! i placed an order back on february 7th and i reached out to them FOUR TIMES to ask about any update on my order and they kept dodging my inquiries before i asked for a refund and they declined. i said i was going to my bank to file a dispute and they still refused to help me out. i’m currently trying to get a refund back through my bank, i advise you to absolutely not waste your time with this garbage site who only wants your money

Shipping never comes and then they don’t refund you. It’s too bad because the quality is good and they’re Canadian, but they’re scamming people.

I’ve ordered from this company a total of 5 times. At first, I was generally happy, even if it took around 2 months to receive my orders.

However, over time, I started noticing major issues. They offer a lot of discounts, but clearly can’t keep up with the volume of orders. Their shipping logistics are really disorganized.

For example, I placed an order on May 9. Knowing their delays, I began following up in August. When you contact support, it takes about 2 weeks just to get a reply, which is already frustrating. They finally shipped part of my order in August, but with a mistake. After multiple follow-ups, I was told in September that the rest of my order was no longer available. This was only discovered because I kept chasing them months later.

I received a credit and placed a new order on September 23. I got part of it on December 9, and the remaining items arrived in January, but again, the order was incomplete (only 1 item out of 2). I contacted support once more, and a month later they replied saying their system shows the order was delivered in full.

This is extremely frustrating. It’s now the second mistake in my orders, and instead of resolving the issue, they make it feel like I’m being dishonest. If I had received everything, I wouldn’t waste my time contacting them repeatedly, especially given how slow and unhelpful their responses are.

Now we’re at the end of March, and I still haven’t received any further reply. Months keep passing with no resolution.

It’s really a shame because the quality of their products is actually very good. But due to these repeated issues and poor customer service, I will never order from them again, and I cannot recommend them to anyone. If something goes wrong with your order, be prepared for a long and frustrating experience trying to get it resolved.

They never contacted me about items not being MADE anymore at the time of my purchase. I HAD to contact them because it took 3 MONTHS before I asked myself why did not receive my order. They said that their "warehouse" was in "reorganization". A month later, I wanted another hoodie, so I went on the website to reorder the hoodie, and it was not available anymore!! But I was waiting for another color!! After 2 weeks of back and forth, and threats to call my bank and contest the bailing, they finally refund me. PLEASE DO NOT PURCHASE!! A LOT OF PEOPLE ARE IN THE SAME BOAT AS TODAY!!

Received only half of my order and when I contacted them via Instagram for a refund for the missing item, they did reply stating they seen partial delivery for my order number and offered a store credit or a refund as requested. I chose the refund and was told that they would process it in the next couple weeks… that was 6 months ago and still nothing.
DO NOT BUY FROM THIS COMPANY!!!!!

I'm honestly so disappointed with this company. After waiting over 4 months for my shipment, it was only after I threatened a refund that my order was shipped. On top of that, the size small leggings I ordered fit more like an XS and this brand doesn't cover return shipping. So I'm honestly not sure what I'm going to do with these leggings if I should try and depop them or what. But worst experience I've ever had with a company. The only reason I'm giving them two stars is because I really like the quality and fit of their clothes, which is unfortunate because I will never be buying from them again.

My experience with First Health Apparel was very disappointing. The sizing guide did not accurately reflect the actual fit, and the product image was misleading. In addition, it took approximately eight weeks for my order to arrive. When I reached out to customer service about the sizing issue, I was informed that a replacement in a larger size would require another eight-week wait and that a refund was impossible. Overall, the level of customer support and the resolution process is very poor, and I lost money.

If I could give it a 0 star review I would. I strongly think that they advertise their product for ambassadors only. They will not send their paying customers their orders. I have been waiting for almost 2 months and they refuse to give me a refund, cancel my order, or even give an estimate of when my products are coming. I have seen many people with similar experiences, waiting 7+ month on their orders. It’s ridiculous. I have disputed the order with my bank due to their lack of intelligence. If I could go back to a time where I didn’t know this company existed, I would. Do not order from this company.

I ordered April 2025 and it is now March 2026 … I have not received my order and they keep telling me they’re processing my refund but yet it hasn’t happened yet … they have little concern or empathy for the situation and don’t seem to care about their customers..

Bad service. Thet don't reply to your email. I didn't have any update and it's been almost 2 months that I am waiting for the order. It's ridiculous.

I advise avoiding this brand. Multiple shipping delays, no items received, customer support vastly unresponsive, and the list goes on... They owe me about $200 worth of items from months ago and have failed to follow up. I know that if/when they finally do, all they will offer is store credit (and not a refund) only to experience yet another "shipping delay". Save yourselves the hassle and order from a different company. It's unfortunate because their products are great.

I placed my order in May 2025 during their anniversary sale. It is now almost March of 2026 and I still have yet to receive my package. I haven’t received any updates, the last update I received was early December 2025 when I had reached out to them. Since then I have not heard from them since. I had contacted them on both of their Instagram accounts, had emails them numerous times and have yet to receive and email back. They had tried to ensure me multiple times saying I will receive the products I have ordered they have offered me discounts and towards my next purchase however I now no longer want to make any purchases from this brand if this is how long orders take to come in.

I order only two items from First health apparel in December and my package was not delivered until two months later. That does not make any since on why I had to wait two months for my package to be delivered. Also, they take too long to respond back to your emails.
If anyone is reading this, do not purchase anything from this company.

Honestly save yourself a hassle and do not order from this brand. Their shipping is ridiculous, and they fail to tell you it will take MONTHS to get your order until after you purchase. I ordered in April and finally got my items much later, and the sizing between two shorts (same shorts, just different colours) was totally different. They don't give refunds under any circumstances and only offer store credit. Ordered again and it took 2 months to get my order but they didn't send me the mystery items they advertised when I ordered. They are such a scam and ship all their clothing from China and label it as a Canadian brand. Save yourself the headache of overpriced, mediocre quality, inconsistent sizing, and ridiculous wait times.

Scam of a company do not buy!!! Looking to start a class action lawsuit. If anyone is interested please email me at suitfirsthealth @ yahoo . Com
This company needs to be stopped!!