I placed an order back on the 3rd June 2020, then I received an email saying it was delivered ! ( to a US ) address ! I live in Australia, Then they said it was resent to me !! The next message sai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Not a real shop!! Never receive the order. We get the money because we use PayPal, thx PayPal! Shipping address is Florida, but delivered Illinois... Confused! Terrible! No answer or just one sente... See more
BEWARE OF CHINESE FAKES!!! I have just received the Rossi Underracing t shirt and it is a FAKE. The Firstgearmoto website image is the official shirt and states that the shirt is an official Rossi pr... See more
There are numerous reviews about this company taking peoples orders and money and not supplying the good! BE WARNED! When you chase them for your order they provide fake track and trace numbers a... See more
Company details
Information provided by various external sources
Firstgearmoto was founded by a core team of riders who were frustrated with their options for buying on-line. Firstgearmoto's goal is bringing the best possible shopping experience to any enthusiast who visits us online looking for motorcycle jackets, apparel, helmets, motorcycle gear, accessories & almost everything else that goes on your person or your motorcycle.
Contact info
1320 NW 78th Ave, 33126, Miami, United States
- 2077103546
- Contact@firstgearmoto.com
- firstgearmoto.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Haha this is funny I purchased a bag…
Haha this is funny I purchased a bag paid for it and didn’t receive owner will not give my money back do not shop here
I've been waiting 3 mounth my order ???
I've been waiting, and the order has not been delivered. Certainly a scam company.
Do not do business with Firstgearmoto, they are crooks!
Ordered and paid for a Yamaha jacket. I was assured that the item had been posted together with a false tracking number. When the tracking number wasn’t recognised I smelt a rat. I emailed this company on numerous occasions but never received an acknowledgement or reply. I contacted my bank and reported fraud. My bank reclaimed my money. DO NOT DO BUSINESS with Firstgearmoto, they are crooks!
Never received my order or refund! Scaaamm!
Never received my order. Was given multiple fake tracking numbers. Never received my refund after countless promises I would get it. When I asked for a phone number I got a weird number from Jamaica. Scaaaaaammm!!
Seems like a scam, stay away.
I never received my gloves. When I asked on the chat service the (borderline rude) attendant gave me some tracking numbers - both numbers gave the same location somewhere in California even though 2 weeks had passed between the two enquiries. Clearly a scam.
I still haven’t received the stuff that…
I still haven’t received the stuff that I bought.
I have sent an email and still no reply.
Terrible service
I never got my package when I told them I wanted my money back they tried sending it again and I went to the wrong place for a second time. I’ve been emailing them for over a month to get a refund and no one has responded or gotten back to me. It is terrible
They are thieves
never received my order. they sent me about 10 tracking numbers that were never the ones from my order. when I tried to ask for a refund 3 months later, they stopped responding to my emails. I have no news since. my order dates from April 2019. Do not to order anything they are thieves
Don't buy from this site!
Don't buy from this site, the shop does not exist!
Friendly and kind until you pay the order, then they tease you until disappear
All the good reviews are fake, if you go to Trustpilot will find the real ones
So trust me even if you are desperate not to buy from this site, they are all gypsies
I have tried many time to get an update…
I have tried many time to get an update regarding my order #1438 from June, 7th 2019. I' ve recieved until today neither the ordered products nor anwsers about the status of my order.
AVOID THIS SITE !!!
AVOID THIS SITE !!!! Ordered two item in May. We are in September now and still has not items and no answers to my several emails. These people are THIEVES. Got in contact with my bank and the police to recover my money. Stay away!
Ate you having a laugh I ordered a…
Ate you having a laugh I ordered a helmet 3 months ago and still haven't received it and you want me to rate you ok tiur the biggest con men joke of a company
Have been waiting for my order for 3…
Have been waiting for my order for 3 months now! Still nothing. No reply to my emails as well. Contacted my bank to get the money back via police. Waste of time and money!!!
Order never dispatched
I ordered a t shirt back in May it has never been dispatched
I have emailed them over 12 times only one reply saying they will dispatch it still not arrived and no reply to emails
I WILL NEVER USE THEM AGAIN AND RECOMMEND NO ONE ELSE DOES EITHER READ ALL THE OTHER REVIEWS
This site is a scam
Ordered an item 3 months ago and it still has not arrived. Contacted customer service and have not heard anything. This site is a scam! Stay away!
Never got my helment
Tried five times to send my helment to me in ga ,went to Miami Florida all five times ,then wouldn’t respond to me to get refund had to go through my credit card company .I would stay away
Never received my item
Never received my item. Person I talked to said he was going to help track it down but never got back to me. No longer doing business with this company. I advise others to do the same.
Never sent me my purchase
I bought a $100 backpack, and after 3 different wrong tracking numbers, I still never received my backpack.
BE WARNED
There are numerous reviews about this company taking peoples orders and money and not supplying the good! BE WARNED!
When you chase them for your order they provide fake track and trace numbers and after a lot of harassment advise you that they have refunded your money when they haven't!
BE WARNED order from a reputable business such as Revzilla etc.
I never become my order
I never become my order. I have payed for it. Im very angry
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






