Firstcom Europe Reviews 

Carly was really helpful in getting everything in place and sent out.

The engineer Warren was very pleasant and nothing was too much trouble and he soon resolved the issue with the phones
Many thanks
Archer Catering Systems

Hands on and responsive - also fast turnaround time. Able to fix a problem others could not and even out-of-hours - kudos to Carly and Will 👏

Carly Winrow has been a great help and support keeping us updated and informed throughout the whole process nothing was too much trouble

Big thanks to the firstcom team for taking us through the whole prosses very smoothy. Particular thanks to Nigel who got up very early to travel to site for the install and Luke for organising the install.

A big thank you to Warren for all his great work in our office! His professionalism, communication, and dedication have been outstanding.

The transition over to our new phone systems has been a hassle free process with Firstcom. Carly was attentive and answered all our queries quickly & Luke was really friendly & guided us through the set up process. A very personable and professional company to deal with, would recommend.

A smooth transition of our broadband upgrade with the help from Carly!

Warren was brilliant from start to finish. Had plenty of time for us. Very professional. many thanks Warren.

Great Company and service, system is working well and they sort out issues well. Would recommend

Set up is easy- Customer Service is always effective and efficient.

We asked First Comm to devleop our shared working platform, get required licenses and set up a medium size team on email etc. for a new programme mobilising across Bradford. It's been a great experience and having their technical expert, Charlie C on hand and communicating in good time made sure everything flowed and we launched in good time. Further enquiries have been dealt with promptly. Kerry

Charlotte co-ordinated our Broadband/Phone installation from start to finish and kept us informed all the time . Her communication was excellent throughout the entire process , making everything smooth and stress-free.
Fantastic customer service !

Kevin Belsham
G L Flow Limited

We've recently updated our broadband line to Fibre.
Carly booked this in for us, she was professional and kept us well informed.
Stewart and George attended site the following day after the line upgrade. They swiftly completed the job and the line is working perfectly.
We've been with Firstcom for a number of years and can genuinely say they are the best IT/ phone provider we have ever used

I represent Lovatts Roofing in Bury. After a power cut caused some technical complications, I rang Firstcom and an engineer was thankfully sent out the same day.

Callam was very friendly, professional and knowledgeable. He diagnosed our issues and increased our internet speeds by approx 6x

If I had my own business I would choose Firstcom for sure. Just genuine real people with solutions.

New Router and Fibre to Premises

Callam was great and sorted our our new router efficiently.

We recently ordered some new PCs for our team and had the good fortune to have Jacob Shears come out to site more than once to help us set them up and transfer all the users over from old hardware. As a B to B IT company ourselves we understand good service, knowledge and attitude are vital in a client facing role and Jacob exemplified those qualities. He went the extra mile and was very conscientious in ensuring everyone was happy before leaving site. A credit to the business.

First class commitment and attention to detail. I need my office equipment to function on a daily basis and especially a busy Monday when schedules are of the essence. Firstcom were diligent and sorted my issues in a timely manner. Thank you for your continued support and understanding. Keep up the good work.

Firstcom always respond to requests and complete works very quickly and to the required standard. Very easy to deal with.

Jacob and Charlie were extremely helpful when setting our new laptop and transferring the info across. It is nice to know that I can speak to either of them direct with any future problems.