First call are a good company to deal with. I've been buying black and white film and processing chemicals from Firstcall for a few years now. I recently bought some Adox developer and fixer. It arri... See more
Company replied
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Review summary
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Reviews shaping this summary
I have been using Firstcall for a few years, and I always check them first if I need something unusual and hard to find. Their delivery service is amazingly quick and reliable, with updates to tell y... See more
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An excellent company. A first rate website meant I found just what I needed quickly and easily. Faultless check out and delivery quickly and easy. I’ve been out of film photography for a while but it’... See more
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I've been a Firstcall customer for a number of years, going back to when Rodney was the big cheese, and throughout that time the service provided has been good. By goo, I mean they've never let me dow... See more
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Company details
Written by the company
For 33 years we’ve been offering specialist photographic knowledge and value for the Traditional, Digital and Artisan Photographer. Our strength is analogue photography. We bring a diverse and often unique range of these specialist products to market backed by unrivalled and comprehensive customer service about how to get the best from the purchases you make.
Contact info
Firstcall Photo, Spectrum Point, 164 Clapgate Lane, B32 3DE, Birmingham, United Kingdom
- 01823413007
- sales@firstcall-photographic.co.uk
- firstcall-photographic.co.uk
4.8
Excellent
112 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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First time for this company and very…
First time for this company and very impressed with the service, delivered 24hrs from ordering!
Postal charges are a bit high, especially for a firm local to me, and they don't appear to have a retail shop for collection. Offset by a very reasonable price for the item I wanted (and in stock too!)
Will use again I'm sure.
4 April 2023
Unprompted review
I had not used Firstcall before
I had not used Firstcall before, however I found them to be good value, efficient and offering fast delivery.
I ordered: Innova Olmec Super Heavyweight, Silk Fibre Baryta, A3, Pack of 50 (89018) x2
Innova Olmec Heavyweight, Satin, A3, Pack of 50 89011 (89011) x1
Innova Olmec Heavyweight, Photo Lustre, A3, Pack of 50 89121 (89121) x2
I have used Olmec Satin for some time and it is a favourite of mine. The lustre and baryta were new to me. The lustre is also excellent quality. The baryta is very high gloss and does resemble old style photographic prints, it also provides great depth to the images. The baryta is odd in one way although the heaviest paper, individually it feels lighter than the other two papers. But when you lift the full box, it is much heavier than the other boxes, maybe it is just me. The quality is also excellent. If you have read this far the bonus fact is, that the baryta paper is so much cheaper to purchase from Firstcall than any other site that I could find (but don't tell Firstcall in case they change the price).
The only improvement I could suggest is that when ordering Olmec paper previously (from a different supplier) the box that arrived was Olmec branded. The boxes from Firstcall were generic white boxes. Therefore, maybe a note could be added to explain that papers may arrive in plain boxes.
At the same time, I also ordered Olmec paper from my old supplier as Firstcall did not stock the paper I required. This also arrived in a plain box so as time has passed Olmec may just have moved to an unbranded box.
14 November 2022
Unprompted review
I had a query about a purchase and…
I had a query about a purchase and whether I would receive the item before I went on holiday. They could not be more helpful, the service outstanding. I have now put them on my top seller list.
14 June 2022
Unprompted review
Excellent service
Answered my initial queries quickly and delivered my purchased item in less than 24 hours. Excellent service and proved to be the cheapest too.
26 February 2022
Unprompted review
I rarely leave reviews but (Rodney…
I rarely leave reviews but (Rodney from) Firstcall has been outstanding from purchase to continuing support. I am not yet a big user of photographic equipment but if I do I will be looking to Firstcall as first point of contact.
Thanks Rodney and also Braun Rep Hanna
4 October 2021
Unprompted review
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