St Andrew's First Aid Reviews 5,891

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging and knowledgeable approach, making learning enjoyable and easy to understand. Many people highlight the excellent service and user experience, noting the clear instructions and well-paced courses. Consumers frequently mention feeling confident and well-prepared after completing their training, appreciating the practical and informative sessions. However, some customers also noted that a trainer was perceived as patronizing and overly personal in their comments.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the instructors for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praised the engaging... See more

Service

Consumers find service to be positive. Many reviewers praise the informative and engaging training sessions,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for being... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.

Company replied

Rated 5 out of 5 stars

A very in depth and informative training day with Kenny.He covered all aspects of first aid thoroughly but made everything easy to follow and understand.Practical session doing CPR on the dummies and... See more

Company replied

Rated 5 out of 5 stars

KENNY IS A GREAT COMMUNICATOR AND MAKES EVERYONE FEEL AT EASE AND HE IS AT EASE WITH A SILENT AUDIENCE. HE IS KNOWLEDGABLE, EASY TO LISTEN TO YOU AND BUILDS RAPPORT WITH HIS CLASS. I WOULDNT HESITATE... See more

Company replied

Rated 5 out of 5 stars

The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to... See more

Company replied


Company details

  1. First Aid Station
  2. Educational Institution
  3. Emergency Training
  4. Training Centre

Written by the company

St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Chris was very informative and made…

Chris was very informative and made everyone feel relaxed and comfortable

5 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your kind feedback! We’re really pleased to hear that Chris made you feel relaxed and comfortable while keeping the session informative. We’ll be sure to pass your comments on, thanks again for the review.

Rated 5 out of 5 stars

Chris was a fantastic instructor

Chris was a fantastic instructor! He made the day fun yet took it seriously so you could take it in and understand what you have to do in the situation. Thanks Chris!

5 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your fantastic feedback! We’re so pleased to hear you enjoyed the session and that Chris struck the perfect balance between fun and focused learning. We’ll be sure to pass along your kind words, he’ll really appreciate it! Thanks again, and we hope to see you on another course soon!

Rated 5 out of 5 stars

Chris gave a great course

Chris gave a great course. Well informed!

5 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your great feedback! We’re delighted to hear you enjoyed the course and found Chris so knowledgeable. We’ll be sure to pass your kind comments on, and hope to see you again soon!

Rated 5 out of 5 stars

Engaging and informative 👌

Engaging and informative 👌

5 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback! We’re so pleased you found the session engaging and informative. We really appreciate you taking the time to share your experience and hope to welcome you again soon!

Rated 5 out of 5 stars

The Trainer was brilliant

The Trainer was brilliant, she kept everyone engaged fully. The training was fun and i feel like it was easier to learn in that environment.

30 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you so much for your lovely feedback! We’re delighted to hear that you found the training engaging and enjoyable. It’s great to know the trainer created an environment that made learning feel easier, that’s exactly what we aim for. We really appreciate you taking the time to share your experience and hope to see you again soon!

Rated 5 out of 5 stars

Good pace

Good pace, friendly facilitator, informative and fun

29 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your kind feedback! We’re really glad you enjoyed the pace of the session and found it both informative and fun. It’s great to hear the facilitator made a positive impression as well. We hope to see you again soon!

Rated 5 out of 5 stars

Alan was great and very informative

Alan was great and very informative. Learned a lot and feel confident in what i learned from him.

1 May 2026
Unprompted review
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Reply from St Andrew's First Aid

hello Rachel, thank you for your lovely review of your training with Alan, we truly appreciate you taking the time to review your recent course, congratulations on your award and hopefully we will see you again soon.

Rated 4 out of 5 stars

Douglas, First Aid Training

Douglas, the trainer, is very knowledgable, helpful and experienced. The training was efficient and effective. Thank you.

1 May 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Joanna. Thank you for your comments regarding your recent course with Douglas, we are so happy to hear that you enjoyed the course and found Douglas's input valuable and interesting. thank you for choosing St Andrews for your training and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Evac chair training

Very experienced trainer, presentation was simple and right to the point. He answered all questions and most of the time we have spent working out the equipment and mastering its use. Very happy and highly recommending the company and Neil.

1 May 2026
Unprompted review
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Reply from St Andrew's First Aid

Thanks Tyna we appreciate you taking the time to comment on your recent Evac-Chair training with Neil. we are happy to hear that you found it so useful. it is an incredibly valuable skill to have, especially for fire marshals who may need to use such equipment to evacuate a person from a building. Thank you.

Rated 5 out of 5 stars

fire marshall training

Colin the instructor made everyone feel at ease, spoke clear and concise and never rushed anything. No question was made to sound silly.

1 May 2026
Unprompted review
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Reply from St Andrew's First Aid

Hello Andy, great comments, thank you.

Rated 5 out of 5 stars

It was a very mixed and social group

It was a very mixed and social group. This always helps any course.

Material modes means methods of presentation was excellent. Day passed quickly, interest, engagement and participation was great. Break were held at appropriate times etc.

I thoroughly enjoyed the days learning and experience.

Instructor did a great job.

30 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

thank you on your detailed response regarding your recent training with us, we are always happy to hear that our customers enjoy the training and find it engaging and interesting. all our trainers take the time to ensure that all our customers needs are met in whatever learning style they perform better in. Thank you for choosing St Andrews for your training needs and we truly hope that we will see you again soon.

Rated 4 out of 5 stars

Highly recomended

Good facilities, patient instructor, relaxed friendly atmosphere

29 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hello. thank you for taking the time to comment, we really do appreciate it.

Rated 5 out of 5 stars

excelent course

Tony made the first aid course both informative and enjoyable. The use of clear examples and practical exercises made the learning easy to understand and apply. The venue was ideal, and the group size felt just right, allowing for a comfortable and engaging experience.

30 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hello Laura. Thank you for your kind comments. we are always happy to hear that our customers enjoy the experience of training with us. all our trainers do try extremely hard to ensure they meet the training needs of everyone in their class and its great to hear that you found that to be so. Thank you for choosing us for your training needs and we look forward to welcoming you again, congratulations on your award.

Rated 5 out of 5 stars

Engaging course

Alysha was engaging making the course informative and enjoyable. I would definitely return for further training when required.

30 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Adam, 5* review - wow! thank you. I am sure Alysha will be over the moon with this one when I tell her. thank you.

Rated 5 out of 5 stars

My instructor was Amazing

I had my First Aid course yesterday in Stirling.Our Instructor Lauren from Dundee was Absolutely fantastic.She made everyone feel at easy straight away,she was very professional and brought fresh air to a course that I have done a couple of times.She was funny,friendly and modern.She help us all learn what to do in different situation’s. The day went really fast and felt I learned a lot.Thank you for making it an enjoyable experience.

Studio52tattoo
Ellie

30 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Hello Ellie. what wonderful and kind words! Lauren will be so touched to read these comments when we share them with her, thank you for your time and effort in writing such a beautiful review. we are happy to hear that you enjoyed the course.

Rated 5 out of 5 stars

Nikki was fantastic

Nikki was fantastic in delivering the Paediatric First Aid Course. She had a wealth of experience to impart, things I wouldn't have thought of even with previous first aid training, including useful apps and phone functions, good working practices and updated first aid techniques.

Overall I'd say the course was enjoyable, stress free, informative and well worth the money. The certificate also arrives within 48hrs following completion so that's good.

The building staff were also very accommodating and the free tea and coffee machine is a nice wee perk.

29 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hello Chris. Thank you for your fantastic 5* review of your recent paediatric course with Nikki. we are happy to hear that you found her interesting and informative. congratulations on your new qualification and thank you for choosing St Andrews First Aid

Rated 5 out of 5 stars

Outstanding delivery

Nikki was our trainer and assessor for paediatric first aid. Nikki, delivered the material so well with both great examples and visuals that helped me understand the material. I would highly recommend this course and trainer/assessor. I liked that we were given a first aid manual and opportunity to demonstrate on Annie's. The practical was valuable and videos. The only thing I would've liked was a desk or table to lean on to take notes. All round, very happy. Thank you, Nikki!

29 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hannah. wow! thank you on such an amazing review of Nikki and her Paediatric first aid course you recently attended. we are always happy to get great feedback, but this has truly made us smile. I will ensure Nikki gets to see this. Thank you for choosing St Andrews for your training and we look forward to seeing you again really soon.

Rated 5 out of 5 stars

Really well informed and excellent

Really well informed and excellent course facilitator, who created a good atmosphere in the group, managing different personalities successfully, the content was very engaging

28 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hi Peter. thank you for your comments and 5* review, we really appreciate you taking the time out to comment on your recent training with us.

Rated 5 out of 5 stars

Great practical course

Great practical course, Douglas the trainer was excellent

30 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

HI Ross, thank you for taking the time to comment on the course you had with Douglas. we are glad you found it interesting.

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