Order received day after, arrived in perfect condition. The door strips were exactly what we were looking for. First class service. Will definitely be ordering again and would recommend.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good products at good prices. Delivered quickly and as ordered. Also the suggested products, appeared focused and directed me to a second product (Fire sealant) which complemented my intended purcha... See more
Company replied
I have bought several different products in the last twelve months And Fire Seals have been helpful, considerate and super efficient posting the goods There range of fire protection goods covers... See more
Company replied
The floor aluminium joining metal strip, After removing patio doors, Where an extension was built the laminated floor needed a joint cover as you cannot buy a 2.1cm long cover anywhere but FIRE SEALS... See more
Company replied
CCE Applique - Surface Mounted Drop Down Seal - 830mm
(32)
Pyroplex Fire & Smoke Seal Intumescent Strip, Brush, 10mm x 4mm x 2.1m, White
(22)
CCE Applique - Surface Mounted Drop Down Seal - 930mm
(20)
Pyroplex Intumescent Pipe Collar - 110mm 2hr
(14)
CCE Applique - Surface Mounted Drop Down Seal - 730mm
(14)
Pyroplex Fire & Smoke Seal Intumescent Strip, Brush, 15mm x 4mm x 2.1m, White
(11)
Little Fingers Slimline Finger Guard Protection Push Side 1.95m - White
(10)
Lorient LAS1010 Batwing Acoustic & Smoke Seal – 10mm x 10mm – White
(10)
Pyroplex Fire & Smoke Seal Intumescent Strip, Single Fin, 15mm x 4mm x 2.1m, White
(8)
Vanquish Flexifire Intumescent Hinge Pads - Self Adhesive 100 x 30 x 1mm
(7)
Company details
- Fire Protection System Supplier
- Construction Equipment Supplier
- Fire Protection Equipment Supplier
- Fire Protection Service
About FireSealsDirect
Written by the company
Fire Seals Direct
Written by the company
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 40 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose Fire Seals Direct for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Contact info
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, United Kingdom
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FireSealsDirect
Good afternoon
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the quick delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely afternoon.
Amy
Reply from FireSealsDirect
Good afternoon John, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Quick delivery, great product
Needed some replacement strips in a hurry, turned up next day. Good selection of colours, sizes and types.
16 February 2026
Reply from FireSealsDirect
Good afternoon Matt, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very professional product and service.
7 February 2026
Reply from FireSealsDirect
Good morning Nikolaos, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very quick response and easy pick up
13 February 2026
Reply from FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening and weekend.
Richard
Great selection of products and swift…
Great selection of products and swift delivery. Website easy to use.
2 February 2026
Reply from FireSealsDirect
Good afternoon Laura,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide from the online website experience to the delivery of the order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Reply from FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very happy with the quality of the…
Very happy with the quality of the product, fitted well and did the job nicely.
5 February 2026
Reply from FireSealsDirect
Good morning Stewart,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide and the product received.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
BRILLIANT SERVICE
Brilliant service over the phone and all what is delivered is very well packaged. Top marks all round 👍
10 February 2026
Reply from FireSealsDirect
Good morning Marc,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very good i like this company
10 February 2026
Reply from FireSealsDirect
Good morning Aurel,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Antony,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Roger,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from ordering online to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Good delivery
To be honest I bought this for someone else to use.
Delivery of the item was prompt and the item well packaged
5 February 2026
Reply from FireSealsDirect
Good morning David,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
All good easy to order order came…review
All good easy to order order came quickly all was well
2 February 2026
Reply from FireSealsDirect
Good morning Dale,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from ordering online to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great service
7 February 2026
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
Prices were brilliant
Prices were brilliant! Website easy to navigate, and whole purchase process was simple and easy to follow. Goods arrived packaged extremely well and ahead of schedule.
4 February 2026
Reply from FireSealsDirect
Good morning Sallie,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide and the quick delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
The product is good and price ok
The product is good and priced reasonably.
You just need to change your courier DX were rubbish
6 February 2026
Reply from FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 4* review.
This is great feedback, and I am really pleased to hear that you are happy with the product and pricing. We are also aware of the challenges with our DX courier and we are currently trialing other couriers to help with this.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
Quick delivery of effective pipe collar
We urgently needed an intumescent pipe collar to complete the fire rating of our garage/basement extension, and Fire Seals Direct were very quick to supply what we needed after we had difficulty sourcing the kit.
8 February 2026
Reply from FireSealsDirect
Good afternoon Steve,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that we were able to assist you quickly with the product you needed.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
Excellent service thanks
7 February 2026
Reply from FireSealsDirect
Good afternoon Mike,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
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