Ordered 45 lengths of 10mm Intumescent strip. Delivered within 2 days. Product appears good quality and easy to cut to length using “stanley blade” snips. Lets hope it is never tested…! Overall a grea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good products at good prices. Delivered quickly and as ordered. Also the suggested products, appeared focused and directed me to a second product (Fire sealant) which complemented my intended purcha... See more
Company replied
I have bought several different products in the last twelve months And Fire Seals have been helpful, considerate and super efficient posting the goods There range of fire protection goods covers... See more
Company replied
I ordered the intumescent seals to match those that had already been installed (by others). I had a few issues before finding the Fire Seals Direct web site, it’s was easy to use and the items came th... See more
Company replied
CCE Applique - Surface Mounted Drop Down Seal - 830mm
(32)
Pyroplex Fire & Smoke Seal Intumescent Strip, Brush, 10mm x 4mm x 2.1m, White
(21)
CCE Applique - Surface Mounted Drop Down Seal - 930mm
(20)
Pyroplex Intumescent Pipe Collar - 110mm 2hr
(14)
CCE Applique - Surface Mounted Drop Down Seal - 730mm
(14)
Pyroplex Fire & Smoke Seal Intumescent Strip, Brush, 15mm x 4mm x 2.1m, White
(11)
Little Fingers Slimline Finger Guard Protection Push Side 1.95m - White
(10)
Lorient LAS1010 Batwing Acoustic & Smoke Seal – 10mm x 10mm – White
(10)
Pyroplex Fire & Smoke Seal Intumescent Strip, Single Fin, 15mm x 4mm x 2.1m, White
(8)
Vanquish Flexifire Intumescent Hinge Pads - Self Adhesive 100 x 30 x 1mm
(7)
Company details
- Fire Protection System Supplier
- Construction Equipment Supplier
- Fire Protection Equipment Supplier
- Fire Protection Service
About FireSealsDirect
Written by the company
Fire Seals Direct
Written by the company
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 40 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose Fire Seals Direct for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Contact info
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, United Kingdom
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FireSealsDirect
Good morning Tim, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service provided, from ordering to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Roger, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Andriy, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Competitive Prices and Prompt Delivery.
Competitive Prices and Prompt Delivery.
A Great Professional Sevice
15 April 2026
Reply from FireSealsDirect
Good afternoon Gregg
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our pricing and the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
I ordered the intumescent seals to…
I ordered the intumescent seals to match those that had already been installed (by others). I had a few issues before finding the Fire Seals Direct web site, it’s was easy to use and the items came the next day. Great service l would recommend to anyone
8 April 2026
Reply from FireSealsDirect
Good morning Mr Burr
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Anthony,
Thank you so much for taking the time to leave us a review.
I am sorry to hear that you are unhappy with our return process.
We do offer an extended 30-day return window over the standard 14-day DSR timeframe. Providing options for either a collection service, to return via your own postal method or drop off at our warehouse.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
Feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Easy website, Great customer service
easy website
any issues on delivery i had were instantly rectified
7 April 2026
Reply from FireSealsDirect
Good morning Ryan
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service provided, delivery issues will arise as is the nature but we will do everything we can to resolve.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Good price and quality
Good price and quality. Prompt service. I’ll buy again from them.
10 April 2026
Reply from FireSealsDirect
Good morning Praveen, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our products and the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Would recommend fire seals direct
Fire seals direct had the materials I needed in stock and arranged delivery asap. it only took a couple of days and their products were reasonably priced.
thank you.
would recommend
2 April 2026
Reply from FireSealsDirect
Good morning Dee,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with our product range and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and a great weekend.
Richard
Reply from FireSealsDirect
Good morning Gary,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
Great service and very helpful
Great service and very helpful. Next day delivery was a good bonus too. Thanks.
26 March 2026
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
I pay 12£ for next day delivery and I…
I pay 12£ for next day delivery and I received the parcel friday
25 March 2026
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a review.
I am so sorry for the delay in the delivery of your order, I have sent a seperate email this morning to address this.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning George,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very efficient and fast delivery…
Very efficient and fast delivery excellent company to do business with.
23 March 2026
Reply from FireSealsDirect
Good morning Nigel,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
A great selection of products & good service
A great selection of products. Quick delivery.
20 March 2026
Reply from FireSealsDirect
Good afternoon Harry,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our product range and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Reply from FireSealsDirect
Good morning Ian,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Reply from FireSealsDirect
Good morning Harry,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our product range online.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Ordering process was straight forward
Ordering process was straight forward, pipe seal arrived well packaged within a couple of days. Happy with the experience.
12 March 2026
Reply from FireSealsDirect
Good afternoon Paul,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Reply from FireSealsDirect
Good morning Jai,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very satisfied with the service
Very satisfied with the service. The team is professional, communication is clear. I will definitely use their services again.
23 February 2026
Reply from FireSealsDirect
Good afternoon Mindaugas,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
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