International Passive Fire Ltd Reviews 

265
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A repeat order and the same efficient service. Happy to sort out any issues and provide technical support. Goods arrived promptly and a bonus pack of wine gums😁😁Whats not to like.

Rated 5 out of 5 stars

An incredibly helpful company. We sent all of our measurements and requirements and they worked out exactly what fire proof paint we needed. We hadn’t realised how complicated that part would be (affe... See more

Rated 5 out of 5 stars

I needed a small amount of fire proof paint for some steel beams in my kitchen, in order to comply with Building Control Regulations. When I contacted IPF, they went out of their way to help i... See more

Company replied

Rated 5 out of 5 stars

Phone answered by a real person who was prepared to help me: always a good start. Asked some simple questions and recommended the appropriate product. Paint arrived within a couple of days, as did t... See more

Company replied

Company details

  1. Fire Protection Equipment Supplier
  2. Building Materials Supplier

Written by the company

Buy Intumescent Paint & Sealants & Fire Proof Paint online with Fast Delivery & Expert Advice from International Passive Fire Ltd, Devon, UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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4.9

All reviews

(265)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful. Excellent

Very helpful. Very knowledgeable.
Excellent service. Prompt delivery with promise of certificates to follow.
Very pleased so far. Thank you Kia.

27 March 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Always happy to help, and thank you for your kind words,
~The IPF Team

Rated 4 out of 5 stars

Thank you

Thank you
A) for the varnish
B) for the complimentary sweeties - set me up for a good day!

23 March 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Hi Miles,
Thank you for your kind words,
Glad we could help,
~The IPF team

Rated 5 out of 5 stars

Great delivery

I bought a pot of fire, retardant paint, and it arrived the next day exactly as they said it would.
Makes a big difference when I’m working on projects and things turn up when they should. So thanks very much.

15 March 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Andy, You are most welcome, glad we could help ~The IPF team

Rated 5 out of 5 stars

Fire proofing doors

The website was user friendly and included clear and precise information about their products. The quantities of coating required were accurately calculated and provided by quick emails with the total product costs. I am impressed with the efficiency and helpfulness of the company and commend them to you.

14 March 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review, we are glad you had an easy time navigating the services :) ~The IPF team

Rated 5 out of 5 stars

Amazing

Amazing, very helpful and quick service. Recommend them highly.

14 March 2024
Unprompted review
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Reply from International Passive Fire Ltd

Hi Neetu, thank you for the review, if you need anything else in future please ask ~ The IPF team

Rated 5 out of 5 stars

Excellent Service and price

Excellent Service from start to finish.
Items were high quality, cheaper than other companies and arrived quickly. Very good communication and technical questions were answered straight away.
Would highly recommend this company to anyone

21 February 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Tim, Glad we could help ~ The IPF team

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. Andy was really known and super helpful. He helped me find exactly what I was looking for and have great advice.

6 March 2024
Unprompted review
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Reply from International Passive Fire Ltd

Hey Mark,

thank you for the kind words, if we can ever be of help in the future we look forward to hearing from you. ~ The IPF team

Rated 5 out of 5 stars

Excellent service

Excellent service, very knowledgeable and helpful. Will definitely recommend and use again. Thank you

5 March 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your kind review, if we can be of more help please let us know

Rated 5 out of 5 stars

Great service.

Great service.
Polite and very professional.
Put up with all my questions as I am new to intumescent paint.

27 February 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Peter, if we can do anything else we look forward to you call ~ Andy and the IPF team

Rated 5 out of 5 stars

This company is brilliant!!!

This company is brilliant!!!! Ordered on there web site on a Friday and Alex rang me to confirm order which I’d got wrong. He changed it and gave me great advise. Delivered Monday as promised. Well done and thank you

16 February 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Morning Darren, thank you for your kind words, glad we could help. if you ever need anything else please feel free to call ~ Alex & The IPF team

Rated 5 out of 5 stars

Very professional company to deal with

Very professional company to deal with,
Emailed me back almost instantly, very helpful, ordered Intumescent paint on Thursday, it arrived Friday, painted the steel Saturday. Job done!
Thank you.

17 February 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Craig for your feed it is very much appreciated, if we can be of any further help please let us know.
kind regards Steven

Rated 5 out of 5 stars

Appreciated advice and assistance…

Appreciated advice and assistance whilst ordering a specialist product
First class service and as promised next day delivery
Great service !!

15 February 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Dennis for the kind words, if we can ever help in future please ask. ~ The IPF Team

Rated 5 out of 5 stars

Thermocoat WI Steel ✅

Good clear website enabled me to identify the Thermocoat WI Steel protecting paint I needed and understand how to use it. Ordering process was simple and the product arrived on my doorstep very well packaged and secured, 2 days later. I applied it successfully yesterday to my 3 steel beams and it was much easier than I anticipated. I need to email for a fire protection certificate now, as evidence for building control, then my installation is complete and painless. I am a very happy customer, and would definitely recommend International Passive Fire Ltd.

10 February 2024
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your feedback James, to gain a fire certificate please email our sales teams on sales@fireproofpaint.co.uk and they will arrange one for you.
Regards
Steven

Rated 5 out of 5 stars

Great advice and customer service plus quick shipping

Amazing customer service from Kai who walked me through what I needed to protect some steels in a new build. Great advice and got it shipped out straight away so the team on site weren’t held up. Even though I only needed 2.5L of paint he spent the time needed to help me and with a no pressure sales approach.

31 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Good Moring Harry, thank you for your kind words, if you ever need anything else please ask. - The IPF team

Rated 5 out of 5 stars

First class

First class, 5 star company.
The tech support is amazing. Not only did they calculate quantity needed for me they then gave me all the info I needed for building control. I can't recommend this company enough.

19 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Hi Dave, glad we could assist you, if you ever need anything else please say ~ The IPF team

Rated 5 out of 5 stars

Excellent Tech Info

Contacted this company before purchasing,sending my engineers drawing and calculations and Bethany was so,so very helpful on all that I Required on the technical front, definitely recommend.

18 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Hi Anthony, glad we could help. The IPF team

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