A repeat order and the same efficient service. Happy to sort out any issues and provide technical support. Goods arrived promptly and a bonus pack of wine gums😁😁Whats not to like.
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An incredibly helpful company. We sent all of our measurements and requirements and they worked out exactly what fire proof paint we needed. We hadn’t realised how complicated that part would be (affe... See more
I needed a small amount of fire proof paint for some steel beams in my kitchen, in order to comply with Building Control Regulations. When I contacted IPF, they went out of their way to help i... See more
Company replied
Phone answered by a real person who was prepared to help me: always a good start. Asked some simple questions and recommended the appropriate product. Paint arrived within a couple of days, as did t... See more
Company replied
Company details
Written by the company
Buy Intumescent Paint & Sealants & Fire Proof Paint online with Fast Delivery & Expert Advice from International Passive Fire Ltd, Devon, UK.
Contact info
Unit 4, Stowford Business Park, Blair Road, PL21 0BE, Ivybridge, United Kingdom
- +441752690997
- sales@fireproofpaint.co.uk
- fireproofpaint.co.uk
4.9
Excellent
265 reviews
No recent history of asking for reviews
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Quick and Helpful
Very helpful on the phone with my project requirements. Quick turnaround and delivery - highly recommend. Thanks.
15 October 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for your feedback, we're so pleased to hear you were happy with every part of the order process, and we look forward to your next order with us.
Many thanks,
The IPF Team
Great advice and really helpful
Great advice and really helpful, very much appreciated.
16 October 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for the review Justin, we hope to see you again.
~ The IPF Team
Fantastic service
Fantastic service, speedy delivery will definately recommend and use again
15 October 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for the review, we hope to see you again.
~ The IPF Team
Reply from International Passive Fire Ltd
Thank you for your feedback, we hope to see you again.
The IPF Team
Phone answered by a real person
Phone answered by a real person who was prepared to help me: always a good start. Asked some simple questions and recommended the appropriate product. Paint arrived within a couple of days, as did the paperwork for Building Control. I shall be a repeat customer.
30 September 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for the review Jim, we were happy to help and we look forward to hearing from you again about any future projects.
The IPF Team
Kai was extremely helpful
Kai was extremely helpful. 1st class service. Gave me a good price. And stock was delivered next day.
24 September 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for the review Shalim, glad to assist and I hope to hear from you again if you have any future projects.
Kai & the IPF Team
Reply from International Passive Fire Ltd
Thank you for the review Helen, we hope to see you again.
~ The IPF Team
Steel protection purchase …
Kai gave good advice to help me choose the correct product.
His prompt replies made the whole process very easy.
Many thanks for his help.
28 July 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for the review Richard, glad to assist and I hope to hear from you again if you have any future projects.
Kai & the IPF Team
Prompt response with great advice
Prompt response with great advice. Really helpful and patient call to identify exactly what I needed, with advice on options and then confidence in providing exactly what I needed. Can’t fault the quality of customer service and happily recommend others to contact the team.
8 August 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for the kind words Simon, I was happy to help.
We are always pleased to hear that we have provided the strong level of customer service that we strive for.
If you require any further help, we would be more than happy to assist you again in the future.
Kai & the IPF Team.
Found the products I needed , bad delivery
Found the products I needed , I got tracking information arrived 90mins late which is down to fed ex , companies should really consider their couriers as customers are often swayed by avoiding notoriously bad delivery companies.
As I told you by email your tracking said between 9am and 1pm so yes waiting in for over an hour after waiting in a whole morning plus part of the afternoon was a poor delivery service , if you had said by 3pm that would have been accurate which would have made it acceptable so don’t fire back with 2:16pm is acceptable when the tracking said before 1pm!!! And as for refunding 1 of the delivery charges so you should as you sent them together in 1 box !!
24 July 2025
Unprompted review
Reply from International Passive Fire Ltd
We're sorry that you feel a delivery by 2:07pm the day after your purchase was processed, was a bad delivery. As standard, next day deliveries can be any time up to 6:00pm, and any correspondence regarding an estimated delivery time is directly from the courier and not ourselves. If you required a timed delivery slot, we would have been more than happy to facilitate that, but your order was completed with standard next day delivery only.
However, we're very happy to hear that the products met your expectations.
We always strive to give our customers the best possible service, and on this occasion we noted that you placed 2 separate orders on different days. We combined the goods into a single parcel and organised a refund of the carriage on one of fees those for you, in order to ensure that you received the best service from us.
Many thanks,
The IPF Team
Fast, Reliable, and Hassle-Free Ordering
I recently ordered from International Passive Fire and was more than happy with the whole experience. The prices were competitive, and the ordering process was straightforward. My order arrived the next day, well-packaged and exactly as described. I’m delighted with the quality of the product and the speedy delivery. I’ll definitely be ordering from International Passive Fire again
24 June 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for your feedback, we're so pleased to hear you were happy with every part of the order process, and we look forward to your next order with us.
Many thanks,
The IPF Team
Extremely helpful....I didn't have a…
Extremely helpful....I didn't have a clue what I needed. I just repeated what building control had said to me and Andrew sorted everything. Thank you! Great service.
24 June 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for your kind words, I'm glad I could help and look forward to speaking again in the future.
~Andrew and the IPF Team
Excellent service and knowledge
3 June 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for the review Mike, we hope to see you again.
~ The IPF Team
Recommended
Great price for the paint and delivered next day as promised.
4 June 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for the review Paul, we hope to see you again.
~ The IPF Team
Rapid delivery
Rapid delivery, well packed, great product would definitely recommend
17 April 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you Rob for your kind review.
We are glad we could assist you and hope we can again in the future.
~The IPF Team
Reply from International Passive Fire Ltd
Thank you Dmitriy, glad we could help
~The IPF Team
Great knowledge
Great knowledge, rang with a question and the guy was very knowledgeable about what was required and even worked out the quantity. Ordered lunch time on Tuesday and delivered on Wednesday morning. Great service and I will be using IFP again
2 April 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for the Kind Words Duncan
If we can help with any future projects please feel free to call
~The IPF Team
intumescent varnish
We have ordered an intumescent varnish, very quick delivery and great product.
Will definitely be using international passive fire again.
6 January 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for your feedback, we're so pleased to hear you were happy and we hope we can assist you again in the future.
~The IPF Team
Product and delivery as expected but…
Product and delivery as expected but the personal touch was a great idea. Sweets and a hand written message, great empathy. Also comp slip full of useful info.
26 March 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you Tony for your kind review.
We are glad we could assist you and hope we can again in the future.
~The IPF Team
Failed to fulfill expedited delivery …
Failed to fulfill expedited delivery request.
Failed to leave paint in secure porch.
Failed to use the Ring doorbell, more oddly Ring doorbell was not activated by any movement….
Courier or supplier is telling porkies!!
25 March 2025
Unprompted review
Reply from International Passive Fire Ltd
It's always disappointing to receive a review that is anything short of the normal 5 star reviews that we receive.
The order was placed at 13h55.
Delivery was first attempted at 13h36 the next day.
There was no one evident at the address to accept delivery.
A courier delivery notification card was left.
No request for secure porch to be utilised was received when the order was placed.
A second delivery attempt was made at 09h26 the following day, where the delivery was rejected by the customer, despite the customer e-mailing the previous evening, requesting a delivery time of pre - 12h00.
Our returns process was enacted, as per our standard T's & C's.
It goes to show that the old saying of "you can't please all of the people, all of the time" is often true.
We apologise for failing to meet all of your expectations in this instance.
We will continue to strive to provide exceptional levels of customer service, always aiming to exceed our customer's expectations.
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