Fired Earth - Haslemere Reviews 4

TrustScore 4 out of 5

4.0

14C Lower Street, GU27 2NX Haslemere, Surrey, GB


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Rated 5 out of 5 stars

Trina and Craig at Haslemere Fired Earth have been absolutely fantastic. The whole process has been easy and they are so happy to help with choosing tiles within a budget (not pushing you to expensive... See more

Company replied

Rated 5 out of 5 stars

Craig and Trina from Haslemere were both utterly fantastic! Over a period of a few weeks with 4 bathrooms, one cloakroom and one entrance hall to complete Craig and Trina came up with inspirational, e... See more

Company replied

Rated 5 out of 5 stars

I spent a long time trying to work out the tiles I wanted for a en-suite bathroom, with perfect timing an email from Fired Earth arrived offering a design consultation. So glad I did this, Trina at Ha... See more

Company replied


Company details

  1. Tile Store
  2. Bathroom Supply Store
  3. Flooring Store

Written by the company

The company began in an Oxfordshire farmyard in the early 1980s, selling terracotta floor tiles at a time when they were relatively unknown by the British public and weren’t available in tile shops. They proved hugely popular, and we opened a small London showroom selling just six different tiles. Customers began requesting glazed wall tiles to complement their terracotta floors and we sourced a small selection of other glazed tiles and put together a brochure covering our entire offering. By the mid 1990s, the company had grown from its humble beginnings on an Oxfordshire farm to having a number of showrooms in London and across the country. Today, we have 26 showrooms in the UK and expect to add two more in the coming year, including a brand-new destination store on New Kings Road in London. Our aim has always been to offer products produced with authenticity, creativity and style, and where possible both handmade and produced as close to home as we can manage. The UK Ceramics Industry has a long tradition and it is one we are keen to support. Having said that, where we spot a tile on our travels that is too beautiful to resist, we do of course secure it exclusively for our customers, many of whom are second generation fans of Fired Earth and its products. Decorating and design have become entrenched in the national mind not just as the preserve of the super wealthy, but as a way to create homes for ourselves and our families that reflect how we like to live today. At Fired Earth we like to think that although it may not be every day our customers choose to redecorate (although our paint does allow for just that level of obsession), we have identified the right looks and styles that feel perfect no matter what the style or age of property. Our website has grown too and now offers almost all of our collections to browse and buy online and shows stunning room sets and great design ideas to help inspire you.


Contact info

  • 14C Lower Street, GU27 2NX, Haslemere, Surrey, United Kingdom

  • 01428 642358

4.0

Great

TrustScore 4 out of 5

4 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent customer service at Fired Earth Haslemere

I spent a long time trying to work out the tiles I wanted for a en-suite bathroom, with perfect timing an email from Fired Earth arrived offering a design consultation. So glad I did this, Trina at Haslemere has been so incredibly helpful providing great options for all budgets - we went with a marble tile and throughout the process she has been very proactive with suggestions, including for grout and sealant (perfect choice) and immediately sending out replacement tiles for some damaged ones. Thank you so much for your help, I’ll be back for kitchen tiles next year!

15 August 2025
Unprompted review
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Reply from Fired Earth - Haslemere

Hi Suzanne, Thank you, we are very grateful for your review. I will be sure to pass your comments to Trina.

Rated 5 out of 5 stars

Craig and Trina from Haslemere were…

Craig and Trina from Haslemere were both utterly fantastic! Over a period of a few weeks with 4 bathrooms, one cloakroom and one entrance hall to complete Craig and Trina came up with inspirational, exciting designs. They were both so creative, patient, thoughtful and just so lovely. It was worth the hours drive to the shop every time! Thank you so much and would highly recommend.

17 July 2025
Unprompted review
Fired Earth - Haslemere logo

Reply from Fired Earth - Haslemere

Thank you so much for the lovely review. We will pass your comments on to the showroom. We are very happy to hear that you loved your designs.

Rated 5 out of 5 stars

Fabulous Haslemere Fired Earth

Trina and Craig at Haslemere Fired Earth have been absolutely fantastic. The whole process has been easy and they are so happy to help with choosing tiles within a budget (not pushing you to expensive ones!), measuring and allowing the correct number of tiles and chasing deliveries. Nothing is too much trouble, they are so friendly and nice to work with. My tiles and paint are absolutely fantastic and have transformed the space. Thank you so much for your expertise.

15 July 2025
Unprompted review
Fired Earth - Haslemere logo

Reply from Fired Earth - Haslemere

Hi Louise, We’re delighted to hear about your experience with us and will pass your thanks onto Craig & Trina at our Haslemere Showroom, We hope to see you again soon. Please do tag us on Instagram @firedearthuk

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